Rozy. Bel
242 reviews
April 2
The best store!
The decoration is gorgeous, the flowers are in a large assortment and always fresh, the prices are pleasant.
Thank you for your beauty!
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February 23
My husband bought flowers on February 20, what can I say, yes, at first it was beautiful and spectacular, but the next day everything, there is no beauty, it's a pity, the gift consisted of 51 roses 50 cm, not cheap, all this, as I understand it, fascinated everything, it's terribly easy to handle, never I will not apply
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March 18, 2023
Отличный магазин. Вежливый персонал. Девушки всегда подскажут какой букет лучше подойдёт в вашем случае. Всегда свежие цветы. Огромный выбор Роз на любой вкус, цвет и размер. Сам пользуюсь услугами сети магазинов <РозаБел>и Вам советую сеть этих магазинов.
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November 15, 2023
We made an order in this store on 3.11.2023 Minsk, delivery via courier, a bouquet of white roses and a bouquet of red roses , to say that I am still in shock from the attitude of managers to my customer is nothing to say,
I called in advance and asked for two fresh bouquets , clarified and said several times that it is very important that the flowers were fresh and beautiful , she asked me to advise me how best .
But the box arrived, they also could not pack normally, then there is no packaging, then there is no color, as a result, just tortured, shabby, sluggish flowers arrived, when I called the courier with a claim, they answered me that there could be no claims, they say I did not accept the order, but another manager ....
In general, if you do not want to spoil a holiday for yourself and people, never contact the services of this company.
It is a pity that you do not have competent employees who did not even deign to apologize, but simply hung up.
I do not recommend....
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December 13, 2023
disgusting! They ordered a bouquet of 25 roses for the anniversary, promised fresh flowers, they say they bring them every day, because the expectation from the photo from the site and reality did not match, it's still okay, but the flowers in the morning were already like a week old, all the recommendations and proper care were followed, as a result, some had to be thrown away altogether, as a result, it's a shame, not a bouquet for a holiday. Flowers were not ordered for 50 rubles, so that the bouquet looked like this ... well, that's the trouble with comrades! I will never order flowers here again, and I do not advise you, unless you want to throw money away
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March 6
A year ago, my husband gave me a bouquet of 101 tulips through delivery, the result is a refund. They thought it was an accident, my husband decided to try his luck again.
2024 On March 1 (wedding anniversary), a gift of 25 white roses was bought at the store on Pobediteley 135A, a day later the flowers were in the trash.
On my own behalf, I will add that an agreement has been concluded with you for the purchase of flowers by bank transfer in large quantities for a legal entity, now there are doubts whether it is worth continuing cooperation with you…
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October 14, 2023
This time I'm just shocked by the incompetence of the administrator and the courier. I made an order from 12.10 to 14.10 from 9 to 11 (I want to note that I paid for the order online). I will not receive a bouquet until 11.25. Since it was necessary to go on holiday, I wrote on Instagram with a question about how long I would be waiting for a courier, they did not answer me. Next, I called all possible numbers - I just couldn't get through, they didn't pick up the phone. At 12 o'clock I decided that I could not wait any longer and would buy another bouquet, as I was already expected at a party. As soon as I came out, I was met by a neighbor on the landing opposite and said that a bouquet had been brought to her by mistake. It's good that I asked to sign the postcard, so the neighbor figured out who this bouquet was for. After a few hours, I finally got a reply on Instagram. Not a single apology, they communicated as if I was to blame for something. And they offered a 10% discount on the next order. Thanks, I'll manage))) in the end, the administrator wrote to me "the issue has been resolved at the moment." And how is it done? Is it decided that I accidentally took the bouquet from the neighbor myself? I understand this workload, the nl courier can call if he is not sure where he is carrying flowers, they asked me for the number. The mood is spoiled, I'm late for the afternoon, I'm very disappointed in your work, although I always addressed you earlier.
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August 16, 2023
Покупала не один раз цветочки)была довольна,всегда хорошо стоят,доступные цены,удобный график) флористы всегда подскажут,помогут определиться в выборе по определенному поводу)расскажут про уход 👍
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March 9
On March 7, 2024, it turned into a floral "hell" for men, the cost of roses went through the roof, Roses helped out, but their capacities were not enough, by the end of the day there was no choice left from the word at all. But still I took the roses, though yellow, the remaining 50 cm. Others sold at three or more prices. What can I say, thank you.
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April 16
04/12/2024 I made an order for a piece of roses for a friend's anniversary. The roses were delivered on time, but: beginning to fade, with defective outer petals, with an old dark cut, length 42-43cm (order 50cm) . I will not add a photo, because I gave these roses, there was no time to buy other flowers...She gave it with apologies.. I am very sorry, and I will not contact this company.
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November 9, 2023
I've been thinking for a very long time, but I'll write anyway. In this store on November 8 in the morning I bought flowers. When I came to the store, I asked the seller (guy) how much do chrysanthemums cost? I was told that a branch of chrysanthemums costs 6p 60kop. I said I needed 11 twigs. My bouquet was decorated by a girl and when calculating, she counted a twig for me at 9p 23kop. To the question why they suddenly became 9p 23kop. I did not get a clear answer. I said that I would not take them for such a price, then with a dissatisfied look she said that she would count them at 6p 60kop. as was said by the sales guy. What about the prices in this store is unclear (this is not a market, but a fixed price store)
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April 30
The flowers have been rotting for the last time and are not worth it, a bouquet with an even number of flowers, which the technical support puts up as a gift of one rose. They respond to the complaint with an offer to get one flower. If you need a spoiled mood and low-quality flowers, feel free to contact us.
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April 15
Do not order delivery, otherwise you will spoil the holiday. The flowers arrived fresh in appearance, but in a day they all dropped their buds.
One-day bouquets.
The answer to my question about the quality in the chat: there were no complaints upon receipt and all the flowers are individual) Here's a 10% discount, buy more from us...
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May 29
Disgusting service, we went to a store where no one even greeted you, everyone was busy with their own business, it's creepy!!! They left in a bad mood, ordered flowers from another organization. I do not recommend this place!!!!!!
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March 6
The bouquet did not last even a day and this is not the first time. Moreover, all conditions for the preservation of flowers were met. Considering the price, it is very unpleasant, but especially unpleasant in front of a girl. It seemed that they were just slipping stale flowers. Very sorry.
For comparison, flowers "from the transition" please for at least a week.
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April 23
I ORDERED A BOUQUET ONLINE.... It says delivery within 2 hours. In fact... they canceled the order themselves and did not bring anything, referring to the fact that they did not get through. The number was specified correctly in the order. Sooooo let down.
I do not recommend contacting them.
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August 30
On the very first morning, the roses wilted. With such margins on flowers, you do not need to sell half-dead bouquets at the price of only cut ones
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January 30
A great store. Ready-made bouquets and compositions are always available. Always fresh product. Friendly staff.
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June 14
It is not possible to reach the contact center
You can call dozens of times, it's useless. They call back when the issue is no longer relevant.
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March 17
Order flowers in the Rose.bel. you're taking a risk. In the morning we received an order of 15 roses, and by the evening of that day the bouquet had lost its appearance (photo).The answer to my question is why such flowers?
Sorry, you will get a 10 percent discount on your next order.
But there will be no next order.
FIRAM DOES NOT GIVE A GUARANTEE…
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September 29, 2023
I ordered a bouquet especially in the morning to give a fresh and beautiful gift. On the phone, I discussed everything with the manager, who promised, in case of inconsistency, to warn and coordinate changes with me. As a result, silence and no one got in touch. They brought a bouquet in a different package and dried roses, some even with blackness.
In the first photo "expectation", in the next two "reality". And communication with the manager.
Draw conclusions. But I definitely don't plan to order from them anymore. This is about delivery.
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July 5
The cheapest flower shop in Minsk! The flowers are always fresh!
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February 20
Yesterday we ordered the delivery of a "fresh" bouquet of bush roses on nemiga 36. This afternoon they have all bowed their heads. They tell me I'm not taking care of them properly. They sell weekly roses under the guise of fresh ones. I don't advise anyone to order flowers - it's a waste of money
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March 18, 2023
Цветы всегда свежие и цена ниже рынка, девочки приветливые. Был приятно удивлен звонком через пару дней после покупки. Предложили скидку!
Рекомендую, но место популярное, в праздничные дни рассчитывайте время заранее, будет очередь!
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February 12
I was in the Store at Independence 103...no one wanted to serve, they didn't even respond to my questions.This is the first time I have come across such a service.The store's staff is absolutely not interested in sales.I do not advise anyone to visit this point.
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February 14
Thanks! I can't say which store it was delivered from, I made an order online, but it was delivered on 14.02, in the specified time period. 13.02 received a photo of the bouquet in Viber. All requests were fulfilled. Excellent service.
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October 12, 2023
I ordered a bouquet of premium roses in the summer - delivery in the morning. We brought a bouquet in the morning, due to the fact that I was talking on the phone, I did not open the wrapping paper and did not look at the flowers, when I opened it I saw roses with a small bud (not premium) and the most unpleasant thing is already sluggish.
A similar situation was on these vyzolny, I was ordered a bouquet with home delivery, they wanted to surprise me, the flowers had already arrived
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March 6
I ordered roses on Mazurova 24, I can't get through to you, so I'm writing here. I do not know from which point they were taken. In the morning, the roses wilted 9 out of 13!!!
if you remember the client, you can call back. Order 5.03.24
how to give it to customers now!!!???
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March 12
I bought a bouquet for 75 rubles for a gift in honor of March 8, I understand everything, a holiday, a load is possible, but selling a bouquet that was thrown into the trash on March 10, as it withered, is too much. I am extremely disappointed in this service. I do not recommend it
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November 25
Disgusting flowers, one in the photo, but in person it's just a horror. They do not warn about the size of their micro-butog
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September 24
Good flowers also have balls the choice is very large
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July 31, 2023
Всегда заказывала по необходимости цветы в Розы Бел, вот и в этот раз не раздумывая выбрала на сайте и заказала, еще утоснила у оператора о наличии и сострянии цветов. Мне сказали , что все в порядке, букет будет готов. И вот какой букет в итоге я получила. Это называется ожидание-реальность. После отказа забирать, даже никто не перезвонил... клиентоориентированность на высшем уровне...в этот магазин я больше точно обращаться не буду
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December 9, 2023
I ordered a bouquet of roses for my wife with home delivery. They promised to bring it at the same time, as a result, they had to wait longer for the Courier due to the delay. As a result, the bouquet was lying in the trunk of the courier's car and as a result, the roses froze over and became very sluggish. I do not recommend using delivery.
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October 22
Prices for flowers are cosmos, as in principle everywhere. The choice is large
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February 6
The dead flowers die the next day and no one is responsible for it. I was very disappointed. I advise you not to buy flowers for anyone here if you don't want to spoil your holiday.
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December 19, 2023
The quality of service is terrible. When ordering, they mixed up the delivery date, while not even admitting their guilt, citing the human factor. They offered to pick up the gift and return it the next day. The cynicism is just off the charts.
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January 4
A friend ordered the delivery of a bouquet of peach roses for me on roses.It was January 3rd (my birthday). The delivery was at 19-20 hours. On January 4, at 10 a.m., the whole bouquet of 13 roses withered: the buds hung! What does it mean?
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November 14, 2023
Nice and pleasant girls work, but with weak handles) I bought an air balloon, inflated it, and apparently tied it badly, because on the third day it already deflated and became crumpled, like I did on the weekend : (But the place and staff are good :)
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January 18, 2023
Всегда заказываю тут цветы ! Всегда свежие ! Диспетчер всегда подскажет какие цветы лучше выбрать для торжества ! Курьеры приезжают без опозданий! Очень приятные цены - на порядок ниже чем в других магазинах!
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February 11
My husband constantly gives flowers from Rosa Bel
And they always cost a maximum of 2 days
It's just terrible.
No matter how well I take care of them, after 2 days they can be put on a mummy
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October 20, 2023
I ordered my daughter a bouquet for 25 years, the old ones with blackened rose petals were brought. It was very unpleasant, if I ordered a stranger it would be a shame!!! How can I not be ashamed to assert that I have sent a fresh bouquet, I wish you always receive such flowers!!!
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December 9, 2022
Приехала на Дзержинского 18 августа 2022 г. сделать предзаказ букета из 21 кустовой розы на 19 августа на свадьбу крестницы. Попросила сделать букет при мне и оставить его в холодильнике магазина до завтра. Мне отказали, заверив, что завтра с утра они сделают букет к моему самовывозу из свежайших роз.
Результат: приехал мой супруг забирать малюсенький букет, который состоял из половины увядших карликовых роз. Он не обратил внимание, а когда букет доехал до меня-времени ехать разбираться уже не было. Вставила топпер в букет (хоть как-то украсила его) и пришлось дарить краснея!
Фотографии на сайте не соответствуют тем букетам, которые вам сделают или просто достанут из холодильника немного похожий букет на выбранный вами по фото.
Позорище! Огромное неуважение к клиенту, невнимательные сотрудники «салона» этих тухлых кветок, а кассирша-это отдельный персонаж всего этого цветочного цирка!
Не рекомендую обращаться в это заведение, если не хотите краснеть перед человеком, которому этот букет адресован.
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July 28
The quality is disgusting. The heads are rotten. A day has passed since the purchase. I do not recommend it
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February 15
The bouquet looked strange. Some of the flowers look like they've been blown up. For comparison, I attach a photo. 1 bud out of 9 was very small. Ordered via delivery.
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February 16
Good service, friendly staff who will be happy to help you choose.
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October 10, 2023
Nice shop, the choice of colors is not big. But the roses are fresh, although not the largest in size, but you can take
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November 22, 2023
I ordered flowers. The bouquet strongly does not correspond to the photo, the roses are very small wrapped in a huge amount of paper. I am very disappointed I will not order any more and I will not advise anyone
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October 2
The prices are good, but the flowers are not always fresh
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April 23
A good store, the girls made a very beautiful bouquet.Everything is on time.
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April 27
The girls did well. There is a delivery. Discounts on various holidays
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