I always come to the flower shop on Belsky 6 and always remain satisfied, the staff is very nice and sociable. The flowers are all very beautiful and fresh, the girls will always help with the choice and beautifully decorate the bouquet, they are always so smiling, the girl at the checkout is also very sociable and with a pleasant smile. Thank you for your wonderful work, I will definitely come for more flowers
It's a very pleasant place. The service is at a high level, very pleasant and smiling sales consultants will always help you with the choice. Always fresh and well-groomed flowers, for every taste and budget. The service is fast and high-quality
The service is always excellent, I was in the store on October 14th (Mother's Day). The florist girls were promptly served, despite the long queue. The showcase was full, the selection was extensive. You could buy a bouquet for every taste and for any budget.
I always go only to this store)! Thank you for your promptness and good choice!
It is a very beautiful and pleasant place where you can buy not only bouquets but also a separate flower.The consultants are very pleasant and polite, and I would like to express my gratitude for their efficiency and professionalism.I recommend it to all my friends and acquaintances.
I was at the Belsky Street store today, I really liked the service. The girls helped with the selection, the assortment is large, the prices are good compared to others
We chose beautiful roses, my friend liked them. Thank you.
Thanks again to the florist girls for the beautiful bouquet! We were collecting a prefabricated bouquet for my mother's birthday, she really liked it, and so did I. The prices are adequate, the assortment is large, plus they suggested how to take care of flowers. Thank you, for the flowers now only to you!
We stopped by for a bouquet for the anniversary. Florist Anna made us a beautiful bouquet, looked gorgeous, cost adequately!!
The birthday girl was delighted!!
Thank you for your work!! We will definitely come again!!
Yesterday I bought a bouquet of flowers at this flower shop. The choice is very good and inexpensive, the bouquet cost 55 rubles, very decent, the birthday girl is delighted. I recommend it!
Flowers always wither the next day, it's just a setup, 5 times I collected bouquets from you (because near the house) and all 5 times I was completely disappointed. Either your refrigerators freeze flowers, or you sell shit yourself, it's not clear and very unpleasant, especially with the current prices.
the last time I had to buy flowers again, because after 3 hours your heads lowered and fell down, and it was a bouquet for 200 rubles, terribly insulting and unpleasant
Recently I ran to the flower shop at 6 Belsky Street, I was pleasantly surprised by the speed and quality of service, the girls oriented themselves by flowers, collected a delicate bouquet, the recipient was delighted!
Terrible service!!! I came especially for fresh roses!They refused to go to the refrigerator for them, offering the goods from the showcase, which had already been assembled into bouquets, it was unclear when! They said that there was no delivery today, take what you have !
I placed an order with delivery to Belsky 6 with advance payment on 08/26.24. on September 1st, the bouquet was needed by September 2nd for the child's ruler.. the consultants got it all mixed up - they had a delivery scheduled for September 2 in the evening... It was also necessary to record video and audio of the order to prove that the consultant had made a mistake about the time and day of the order! Terrible inattention to customers! How can you trust and make larger orders after that!!!????
They refused to sell roses from the refrigerator at 22:30, because the roses would be soldered off until the morning. In general, you can come to see the flowers, but you may be refused to sell them. A circus in a word
04.01.2025
There is a store, the counters are completely empty.
Unhappy sellers.
We specified the amount to collect the bouquet for, and as a result, the amount at the checkout was 35% more expensive than my desired amount. Then why ask?
I really liked the store, the beautiful bouquets in the window, the prices are very pleasant! The florist girl told me in great detail and clearly about flower care, thank you very much, I'll be back again!
Unfortunately, the quality of the flowers is poor. Sometimes they don't even deserve it until the next morning. I thought for the first time that maybe I got that way. But after 5-6 purchases, the situation is the same. And the florists, to be honest, are 5/10.
Only emotions. I went to buy roses. I clarified the available positions at the checkout. It was the reds that were needed. There were 4 women and one man in the hall (possibly a loader). One worked at the cash register, the other decorated bouquets. The other two were laughing loudly from the video clips in tiktok. I waited my turn. I took 15 roses 50cm, without decorations, just in paper. They were stupidly taken out of the bucket without tearing off the leaves, wrapped in paper like a sausage stick). I didn't see it right away, because I paid at the checkout. He asked to remove the leaves, tore the paper, with a dissatisfied look, tore off the leaves almost to the buds, and wrapped them in the same torn paper. There was no time to argue. I picked up the flowers and went. At home, my wife saw that the buds were not in good condition, to put it mildly. I had to go to the holiday with what I have. Apparently they stuck the leftovers in. My flaw. It was necessary to look carefully.
See original · Русский
7
Show business's response
S
Svetlana N.
Level 3 Local Expert
October 28, 2024
The service is disgusting.
If you want to get into the scoop, go to Belsky 6! Here you will not hear either thank you, please, or "what is your reason".
First, the saleswoman will give you a bouquet to choose from stale flowers, and when you want to take flowers into a bouquet from the refrigerator, she will throw them with disdain. Then he will reluctantly choose the "best" at your request, but one flower will clearly not be one of the best and, when asked to replace it, he will claim, why didn't they say right away? And where earlier, if not at the moment of collecting the bouquet?!
On the other side of Belsky there is a small flower shop with pleasant service, and prices are even better, it's a pity that I didn't go to another store earlier. On Belsky, 6 in white roses - for the first and last time!! Not another foot!!!
I do not know where Rosa bel got such a high rating, every time I fall for it when there is only this store nearby and I think "well, it will be better." No. The flowers in the box (it would seem to last longer) wilted on the 3rd day. Before that, I bought flowers for a friend at the dr, they put rotten ones in, they gave me the same situation.. I'm unpacking a bouquet, and there are just rotten flowers. It's very unpleasant, I certainly won't come anymore and I don't advise it.
The service is not bad
The girl at the checkout is very pleasant and patient. The young master of colors also showed everything available, I'm waiting for my turn. A blonde arrived (apparently from a lunch break) and persistently began to arrange a bouquet for delivery... it's not something to communicate with her, even to interact with the design is extremely unpleasant.. the behavior of the wife of the store chain is no less.. I stand quietly, without unnecessary questions, waiting for the bouquet to be decorated, and they tell me "you have chosen flowers - you can leave!"... what was that all about? Thanks for not sending it to ***... Employees at the reception point of the second supermarket do not behave like this.. Next time I will try to stop at another store of the chain for good and inexpensive flowers!
The flowers are good, but the delivery is the worst in the city! How many times did you order goods (not only flowers), the courier always called in 15-30 minutes, but not in 2 minutes! We flew headlong with a child to pick up a bouquet. Thank you for the "gorgeous" mood! The level of delivery is ground level, it can't be lower
I was a regular customer, the quality of the flowers was always good. But in the last order through the online store (collected in this store), the flowers turned out to be stale. The flowers were brought at 11:00, and at 18:00 the flowers were nothing ... (you can evaluate in the photo). The claim was referred to the legislation that flowers are not subject to exchange and return! In short, they sent me far and away. They said that they buy the freshest ones from suppliers, but they did not recognize that they could stand in the store for more than one day, and then get into my bouquet. Therefore, think about whether it is worth contacting this company and risking getting a pig in a poke for delivery!
A very unpleasant place, not competent staff. The situation is as follows: I chose flowers as a gift. As a result, almost all the flowers with bad petals were sold, there were creases and cracks in the green part of the leaves as well. While I was paying for it, I didn't pay any attention to it at all. I was completely upset at home. I did not give flowers.
Very nice and friendly sales girls work in the store
See original · Русский
1
Show business's response
Иван Кабенок
Level 8 Local Expert
September 22, 2024
Bad flowers, terrible service. I came to take flowers without ordering, stopped at red roses, brought them as a gift wilted a day later.
The service is zero, in many departments they can always help to pack a small box with a gift, this store was refused because there is no such service, although I said I would pay extra. They are not friendly, without a smile on their face, as if they came from a funeral, maybe this of course applies more to one woman, and not to all.
The work of the staff may turn out to be an unpleasant surprise. While you are paying for the bouquet, they can wrap something in it that they would never have taken explicitly. For example, in my bouquet of 13 roses, 3 were broken.
There are always only fresh flowers, a good selection, and excellent work by the staff. The prices are very affordable. I advise you without a drop of doubt!)
Hello, I ordered 29 roses in this store, took the flowers packed on Saturday at 7:30 a.m., after they were presented, 28 buds were found in the bouquet, which was very upset, but after that the same 29 flower was found, the photo is attached, it seems to have been deceived, but it seems not. Conclusion. Check what you are buying, do not trust the word in this store.
I bought excellent roses, only one drawback is to wrap a rose for 4.5 rubles, you need to pay 7.5 for a cellophane.... I think if you want, you can replenish the packaging with cheaper options, I had to go to other stores...
We bought a bouquet of roses yesterday on 11/18/2023, today on the morning of 11/19.23 the flowers wilted, they refused to replace the flowers and gave a 15% discount))))) for the next order, unfortunately the shop of scammers and charlatans, do not order anything here. My sister is upset by the gift, to put it mildly. At the same time, 3 bouquets were presented, the other 2 bought not in this store are in order. IN ANY CASE, THERE IS NOTHING TO BUY HERE.
You come in a good mood for flowers, and the workers are rude (special thanks to the woman with a light square), the flowers are stale. We went in for the first and last time. The area is full of flowers in order to be so unfriendly and spoil the whole mood on a holiday.
According to the point.m1. I bought bouquets several times-very beautiful compositions for moderate money (those to whom I gave them were completely delighted).2.The quality of the colors is very high, no questions asked. 3. The staff is well-trained, professional, the appearance is super, sometimes "such flowers" come across. 4. The choice of flowers and ready-made bouquets is rich, for every taste.Everything is in order with the delivery (Colleagues ordered, they were satisfied.
there seem to be a lot of flowers, but not all are fresh and strong.
the service is lame: when you say that you want a budget bouquet, they offer something with great reluctance and almost have to figure out what to put together with what...
We bought them all the time, and today the roses bought at 10 a.m. wilted by 18 o'clock. They were cut off and constantly in the water.
Dear sellers of flowers of such quality, what if these flowers and bouquets were for you and your loved ones?
Sad.
A cool chain of shops, always fresh flowers and a large selection. The staff is friendly and professional, they will tell and show everything. Convenient location of shops. I recommend it!
I came here for a bouquet, and eventually left with the idea that I would never come back here.
The staff is completely unfriendly, except for the girl at the entrance. I had to get information from the girl who designs flowers, and she answered as if she didn't care at all, and she wasn't from this store. I have never seen such a disinterested attitude in flower shops. The flowers were so-so, so together from what I saw and heard, I wanted one thing - to leave as soon as possible, which I did.
I used to often buy roses here, the flowers are fresh, the price is normal. But the last time I bought two bouquets of roses, one withered the next day, the second - literally 2 days later.