Today, January 17, 2025, I applied for a passport replacement, this is the first time I have encountered such an incredibly pleasant and sweet passport officer, She treats people like a dear person with a soul. I was very pleasantly surprised! Everything is clear, intelligible, attentive, and nimble! Impressed! Appreciate such employees. The submission took at most 3 minutes. She solved all my questions and fixed my shortcomings. A diamond, not a passport holder.

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Ян Haswell

Level 17 Local Expert

I don't know who regulates the temperature of the batteries in the room, but they heat me at +1, as well as at -30, the battery is so hot to touch - BUT WHY DO THEY DO THIS? DO YOU HAVE A RETURN TEMPERATURE SENSOR THERE OR WHAT? I open the window so that you can sleep at a normal temperature, do something there at home.

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Алеся А.

Level 4 Local Expert

I was in this clearing house at the passport officer, specialist Oksana Vladimirovna Novikova helped with all the questions that arose, explained and explained everything. The service was professional, without delay or delay. The only thing was that there were no pens available to fill in, but this issue was resolved. On this day, all the specialists worked in very difficult conditions - repair work was underway (noise, dust, smell), but at the same time they patiently and efficiently performed their work. I read the reviews, they are mostly non-positive, probably there are such days and situations, I want to balance the assessment a little, because I have a very good impression of the interaction with this organization and its employees.

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