I'll tell you the most important thing right away! After visiting this clinic (I am 51 years old) I stopped being afraid of dentists. And I really regret that we only met now. I think I could have given my teeth a more pleasant life having previously met such a remarkably wonderful doctor as Ekaterina Valentinovna Zhigimont. Just a million thanks to her. And for the super human attitude. And for the saved tooth. Which by the way is a particularly interesting topic... Namely, I came to Minsk to treat a tooth from Vitebsk. Why? Yes, because in my case, no one in Vitebsk wanted to take up treatment. You see, the case is complicated. And even removal (and they don't know any other ways in Vitebsk) It's also complicated. The coolest clinic in the city took over the process, for a lot of extra money...but even they eventually "smoothly merged" me into the state clinic, where the recipe was of course simple - to delete. But either I asked God correctly, or fate...but the paths led me to Minsk in Royal Dent and to Ekaterina Valentinovna. And a miracle happened (probably according to Vitebsk dentists) - they did not pull out the tooth and saved it. And not even for space money, despite the fact that the clinic is metropolitan. They've been messing with me for a long time. But the result was worth it. And a huge, HUGE thank you to Ekaterina Valentinovna Zhigimont, her assistant and all the staff of the clinic. I wish all dentists to learn to study and study again...first of all, to appreciate the patient and the person at this clinic. Consider this a sample.
We consulted via Telegram during business hours, answered only after 3 hours, asked a clarifying question, and answered the next day in the afternoon. Customer orientation - 0.0%. We turned to a nearby clinic as a result.
There are a lot of joints!
And for treatment, and for communication, and for the organization of treatment!
We were treated there for a long time with children - there was simply no way to go to another doctor!
I definitely don't recommend it to my friends
The terrible, incorrect attitude of the children's doctor Semenova N.F. Today's appointment has greatly changed my attitude towards this clinic. Dr. Semenova does not know how to work, communicate with children. The boorish "mg" of Dr. Semenova N.F. to "Thank you" and "Goodbye" to the child after her admission.
I do not recommend this children's stomatolage.
Administrator Svetlana Staina, when asked to give me books of "comments and suggestions" in order to write a review about Dr. N.F. Semenova, did not provide me, saying that she had not found it.
Good dentistry, new equipment. Wonderful pediatric dentist Maria Danilyuk - very carefully and with love for children, tells and shows everything! The child was absolutely not afraid to treat the tooth and went home happy :) Thanks!
I applied to this dentistry only because of the surgeon (Frost), all my friends removed it from him, they were satisfied.
I came to the appointment in advance (30 minutes in advance), and as soon as the reception time came, they decided to find out if I had a card, which naturally takes up the reception time. The tooth extraction procedure went fine, the price leaves an unpleasant residue, and the fact that it is not listed anywhere, there is not even an approximate price list on the site and no one informed it in advance when recording. I knew the approximate cost from a friend who recently removed a tooth there. The announced amount turned out to be 65 rubles more, although the amount of work was less. After expressing my bewilderment, I received the answer that prices had risen since November 1st, and no one bothered to report it. And I would like to take into account that I was originally scheduled for 21.10, but due to a doctor's sick leave, I had an appointment postponed. But thanks, we went to the meeting, the price was reduced. Total: 5 stars for the surgeon, 1 star for customer service.
There are always problems with teeth, even if a young or elderly person. I put braces on my daughter, the teeth changed, they grew in two rows, the model ones had not yet fallen out like mushrooms, they were already permanent. I never thought that it would be possible to put them so evenly in one row. I put it on two years ago, now Dashka is 15 years old and her teeth are perfect. Of course, I should have written earlier, but there is always not enough time. And six months ago there was a problem with my mother, she is 74 years old and has diabetes, few people took it, but those who prosthetics all fell out at once. I turned to the royal Dent center again and again the miracle mom with teeth. And what not to put on, how not to put a person in order, there are no teeth and everything is for nothing. Thank you very much personally to Victoria Vasilna and all the staff.
I found my dentist! I treat myself, take the children only here and recommend them to friends. Surgeons, dentists and orthodontists are professionals in their field. In addition, a very friendly atmosphere and pleasant prices.
My tooth hurt a lot, I was looking for places nearby on Sunday where I could get to, in all places in the district it was either closed or by appointment! I came here, I say my tooth hurts, I need to lay the medicine, good kind people took me right away and put the medicine on , I was very glad and grateful
I wrote to Viber. We read it, but we didn't answer or call back. I called back myself a couple of hours later. The administrator said she would clarify and call back (there is a recording of the conversation). No one called back, and Viber did not respond. The feedback is wonderful. Probably a lot of work. We don't need such an attitude, let's turn to another place.
The best doctors! Reception of children and adults! The whole range of dental services! The prices are not high! There are often promotions and discounts! They will find an approach to each person!
I want to express my gratitude to surgeon Andrey Alexandrovich, first of all, for relieving my tension from the first minute, because going to the surgeon for any person is accompanied by worries and fear. Already at the beginning of our acquaintance, I forgot that I was waiting for an unpleasant procedure to remove two wisdom teeth at once. Andrey Alexandrovich studied my picture and gave professional advice, told me how the procedure would take place, what should and what should not be done after, and many other useful and valuable information. The procedure itself was performed under anesthesia, painlessly and fairly quickly. I didn't feel anything at all, and if I hadn't opened my eyes, I wouldn't even have realized that the tooth had already been taken out. Very professional! Thank you very much! The dentistry is very neat, everything is sterile, clean, the equipment is of high quality, the staff is very polite, and the prices are the most affordable! I advise everyone!
It's just a great place. The kidney was removed absolutely painlessly. The freezing was from the heart. She warned me that I have hypersensitivity. And in the end, I didn't feel anything at all. There were no complications, they prescribed painkillers, but nothing was needed. We examined how the tooth heals 3-4 times later. The same thing happened with the filling. They find an approach to any organism.
I applied to this clinic because I live in Lebyazhem. A piece of enamel popped off and I went to an appointment the next day. At the reception, they said that it was necessary to take a picture of this tooth, wrote out a referral for a picture and asked at the same time to go to an orthopedist's consultation after the picture to determine the crown, to see if the channels had been well healed earlier. For some reason, this could not be done in the clinic itself. I took a picture, went to a consultation in another place, and there they sent me for a panoramic picture again. When I came to the Royal Dent, another doctor said that I needed to take a 3D picture and these are all uninformative. No one told me why I couldn't be directed to a 3D picture right away. I haven't even started treatment yet, but time and money have already been spent (about 75 rubles with unnecessary pictures and consultations). I signed up for a 3D photo in another place and I will put a crown there, I definitely will not go here. Very upset
There are no questions for employees. However, I signed up for different times twice and did not wait for the doctor. It is simply unacceptable for a doctor to be 30 minutes late. It feels like they're only saving their time. Terrible communication...
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Дмитрий Тёлкин
Level 4 Local Expert
July 28, 2022
I removed a wisdom tooth, a complicated removal. Andrey Alexandrovich Moroz showed very high professionalism and attentive attitude to the client. I'm going to take the stitches off soon-just for him. I recommend.
I have already written a review, it has not been published. I tried to get to the surgeon Frost 4 times. FOUR times I was sent home to wait. The dentist is late, the dentist is late, the dentist has extended the time for someone there, the dentist has lost the pictures!! At the same time, the appointment time was set by them themselves.
A strange clinic, complete lack of professionalism, I will never come here, and I do not advise you.