We liked the hotel itself.
The hall is beautiful, the room has a comfortable bed, clean. There is everything you need. The staff was unpleasantly surprised.
Upon check-in, we witnessed an unpleasant scene with another guest.
The cost was calculated strangely for him, as a result, he stopped for 1 day, and not for 3, as planned.
Our refrigerator turned out to be broken, we called, asked to fix it, but no one came, then we personally asked the managers, but to no avail.
I had to eat breakfast in the evening)))
At the check-out, we waited for half an hour until they checked if we had drunk anything from the refrigerator))
While we were waiting, we heard an employee talking on the phone, who said that the load at the hotel was low(((
Sometimes people just need attention and the word "sorry", then the download will be.
In general, the hotel is conveniently located, there are good cafes and shops nearby, near the center.