Romantic
25 reviews
June 9
I am a regular customer in your store on Abylai Khan . But today we were upset by the girl at the checkout. These are often found…
I have a question :
Why be rude to customers? You don't want to work with people, so why choose such a socialized profession? And since you have chosen, then be kind and behave accordingly. Before that, another woman worked for you, she was noble and kind.
and today you had her at the checkout, as I understood her name is Zhanara . I heard how colleagues called her , as she herself refused to give a name . Here is the “men aitpaymyn” Like, what are you going to do to me?
Instead of somehow easing the situation, on the contrary, she raised her ego.
Dear Romantic, why do you spoil your reputation by recruiting such people? The staff is like this , the etiquette is zero . Rude , very arrogant , not attentive , does not know how to communicate with people !☝🏻 When leaving , he does not give a receipt , he does not even ask if it is necessary , it is unnecessary , I bought a large bouquet of roses , so crystal powders are given for care ( yes , this is definitely a trifle ) She can at least give it as a courtesy . And she talks endlessly with everyone else about salary, the bosses discuss it in front of customers. It's better to wait until the client leaves, then do whatever you want. Have you changed your staff? Previously, the staff who collected bouquets were doing their own business, but today the deaf could hear what they were talking about. There is one guy even in our conversation who is looking for some kind of sarcasm and is making fun of himself. Is that really possible? This incident ruined the whole day, it got bad.
No , I 'm not picking on anything once again ! But today's situation is just outraged .
We always want to be your customers, but such staff is disgusting, after that we don't even want to buy anything!
Romantic administrations , please figure it out .
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February 25
Well done girls!!!Always fresh flowers, excellent service!!I especially want to highlight the beautiful girl Katya!!Long life, good health to you and your children!!
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May 29
I want to thank all the staff for their good work and advice, especially the girls are very friendly and welcoming!
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October 4
I always come for bouquets only here, very polite staff👍
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June 29
Excellent flower shop, number one among ROMANTIC branches, the best employees
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May 10, 2022
The best flower salon in Astana. The staff is qualified. Everything was done quickly and beautifully. The flowers are always fresh and beautiful. Thank you very much. And if you consider that they have Caspian red, then it's a bomb in general. You can often please yourself and your loved ones with beautiful bouquets.
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February 8
Very good girls the service is excellent THANK YOU VERY MUCH
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March 13, 2023
A good store. There is everything for a gift. The flowers are always fresh, the sellers are polite.
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March 17, 2023
Empty. There are so many beautiful and good things on Instagram, but in fact it is very expensive and there is no choice at all. I was very upset.
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December 12, 2021
Today I bought a bouquet for my husband's birthday. It was decorated very beautifully. They were packed in winter packaging so that they would not freeze. I unpacked at home and there one big flower completely crumbled. Guys, you can't sell flowers so old that they immediately crumble. The whole mood was ruined.
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March 27, 2023
The flowers are fresh, affordable prices, good consultants .
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September 3, 2023
I was at the opening of the Degirmen at this address. Delicious!
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October 3, 2023
The best dener in the city that I ate
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January 22, 2023
A great flower shop. Everything is great
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May 10
Expensive
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December 18, 2020
They speak beautifully, they send photos from heaven, you pass by, but in fact they do not sell what they said or advertised, I do not advise, so many nerves, it looks like a solid store👎👎👎
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February 7, 2022
You can always pick up a bouquet at an affordable price.
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November 30, 2021
A good range of colors, although prices have risen recently!
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March 5, 2022
No flowers were brought. I will demand compensation. I won't take any more flowers there.
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December 29, 2023
Prices AH
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July 10, 2022
A good flower shop, and the pharmacy there is the cheapest
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July 18, 2022
Very small assortment
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November 28, 2021
Great store, good flowers
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January 10, 2022
They make beautiful bouquets
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March 12, 2021
Flowers are getting more expensive .
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