Romantic
Business hours
Opens in 8 min
Directions
TH Gulzhan
125 m
Features
Credit card payment
Wi-Fi
Parking
Greeting cards
Kaspi Red
Wedding floristry
Delivery
Sweet gifts
New year's compositions
Petfriendly:animals are prohibited
Payment method:discount system, cash, payment by card, bank transfer, installment, cashless payment, online, QR code, payment by credit card, contactless payment
Promotions:discounts, promotions, special offers, bonuses
Delivery time:in two hours
25 reviews
June 9
I am a regular customer in your store on Abylai Khan . But today we were upset by the girl at the checkout. These are often found…
I have a question :
Why be rude to customers? You don't want to work with people, so why choose such a socialized profession? And since you have chosen, then be kind and behave accordingly. Before that, another woman worked for you, she was noble and kind.
and today you had her at the checkout, as I understood her name is Zhanara . I heard how colleagues called her , as she herself refused to give a name . Here is the “men aitpaymyn” Like, what are you going to do to me?
Instead of somehow easing the situation, on the contrary, she raised her ego.
Dear Romantic, why do you spoil your reputation by recruiting such people? The staff is like this , the etiquette is zero . Rude , very arrogant , not attentive , does not know how to communicate with people !☝🏻 When leaving , he does not give a receipt , he does not even ask if it is necessary , it is unnecessary , I bought a large bouquet of roses , so crystal powders are given for care ( yes , this is definitely a trifle ) She can at least give it as a courtesy . And she talks endlessly with everyone else about salary, the bosses discuss it in front of customers. It's better to wait until the client leaves, then do whatever you want. Have you changed your staff? Previously, the staff who collected bouquets were doing their own business, but today the deaf could hear what they were talking about. There is one guy even in our conversation who is looking for some kind of sarcasm and is making fun of himself. Is that really possible? This incident ruined the whole day, it got bad.
No , I 'm not picking on anything once again ! But today's situation is just outraged .
We always want to be your customers, but such staff is disgusting, after that we don't even want to buy anything!
Romantic administrations , please figure it out .
See original · Русский
February 25
Well done girls!!!Always fresh flowers, excellent service!!I especially want to highlight the beautiful girl Katya!!Long life, good health to you and your children!!
See original · Русский
1
May 29
I want to thank all the staff for their good work and advice, especially the girls are very friendly and welcoming!
See original · Русский
1