I really like this company. It really helps my business, managers always give good advice, the use of which helps to attract new customers) I also want to mention the work of the staff who help us with the responses to the reviews. It has made our lives incredibly easier and all the reviews are answered.
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Дарья
Level 5 Local Expert
December 3, 2024
A cozy office, an incredible team, a supportive atmosphere and a useful product! I am very happy to develop with RocketData 🤩
1. The ability to edit the company's responses to reviews has disappeared. The support promised that the manager would contact me. I've been waiting for 16 days. It was only after contacting support again that Ulyana's manager finally got around to my problem.
2. Reviews from Yandex are uploaded 1-2 days late, responses to reviews begin to be displayed in Yandex after another 2-3, as a result, the KPI for response time is not respected, the response time flies to heaven