Robomax.by
26 reviews
April 28
It is difficult to call the satisfaction of the purchase. At first, I decided to order a set of consumables on Saturday — I immediately clarified that the previously purchased set at another site (Wildberries) turned out to be unsuitable. The seller convincingly promised that everything would be perfect for them and delivery would be agreed on Tuesday. However, on Monday, the situation changed dramatically: they called and reported that the necessary product was suddenly out of stock.
Having decided to check the seller's honesty, just a few minutes later I made a similar order, but from another account — my wife. The surprise came almost instantly: they immediately called her back and confirmed the fast delivery! It becomes clear that the seller is either deliberately misleading customers, or is openly trying to sell low-quality goods ("palenka").
Expectations from the service have been deceived, and trust has been lost. I was extremely dissatisfied with the purchase. I definitely won't recommend the store to others.
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July 4, 2022
We bought consumables for the vacuum cleaner several times, there are no questions about the quality of the product. But today it turned out that the store employee does not know what basic politeness and communication with the customer are.
Today, 3.07, we were shopping at Globo and, on occasion, decided to buy filters. A sign with the inscription "technical break" and a telephone number hung on the doors of the pavilion from the outside. We dialed the number, but there was no answer. When we returned an hour later, we found the same sign. This time, the young man who answered apologized very politely and explained that today there should be his replacement, whose number is written on the back of the plate. Turning the sign over, I saw the inscription "I'm nearby" and the phone number. I called back and heard that the store was closed, the day off, that the information was on the website. Everything was expressed in a rude way... The sign misled me... On the part of the seller, polite explanations were enough and everything would look like a nice misunderstanding. Of course, I will not buy anything else from this seller, and I do not advise you. The word POLITENESS is clearly not about this store...
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April 20, 2021
We ordered a Jimmy electric broom. We chose the model ourselves, so I can't say anything about consultants. I can only mention the highest level of service. The delivery was scheduled to Vitebsk by courier. However, the courier car broke down and, in theory, the delivery should have shifted the next day. Initially, they promised delivery at 16:00, then they explained the situation and assured me that I would have the goods TODAY. And so it happened. The owner of the store personally brought our order from Minsk to Vitebsk. It's nice when a company is responsible for words and the customer comes first, not profit!!!! The only thing that upsets is the fact that prices are rising very rapidly, but here the question is rather not to the store, but to the supplier, or exchange rates. Overall, I liked the service.
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January 2, 2023
Good infrastructure, there is almost everything (repair shops, manicure, solarium, etc., etc.)
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1
February 14, 2023
I agree with the previous review. The courier's level of politeness and involvement in the sale of goods is zero. Minus 10 is the rating of the service
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1
November 24, 2021
A good choice. A competent consultant. He will tell you, he will tell you. It is suitable depending on the need, and not so that you just "stick it in". Thanks
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August 18, 2021
We made an order for consumables for a robot vacuum cleaner. Everything is very fast and clear. Everything was available. Thank you very much.
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August 22, 2021
Deception, deception all around. The site says (verbatim): Visit our showroom in the Globo shopping center and touch the desired purchase before payment.
I arrived, but in the end I got a complete zero, for the simple reason that there is not a single robot vacuum cleaner available. Guys, you can't write such things - it's disinformation!!!!
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January 24, 2021
A good store with good staff. I checked availability by phone, came and picked it up. Everything was explained, the nuances were told. I am happy with the robot, it saves a lot of time and cleans well. Yes, the price is the most delicious)
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December 14, 2020
After the Viber call, I received full advice on all questions about the selected Xiaomi vacuum cleaner. I was also pleased with the discount for pickup + a regular customer card with a discount. A good store.
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June 17, 2020
I ordered a Mi vacuum cleaner vacuum cleaner p. There were difficulties with connection, but I figured it out anyway. I passed the first cleaning, the result was pleasantly surprised. There are no questions about the store, the staff is calm and polite. I will definitely buy more here.
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October 27, 2020
The polite staff showed and told everything. Home delivery with customization is possible. The robot vacuum cleaner of the model we are interested in was cheaper than everywhere else
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June 12, 2020
We were very satisfied with the fast delivery, prices, and unexpected gifts. We will contact you again and again and recommend this store to everyone!
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October 18, 2021
Everything is super, the delivery is fast, we helped you set up on the phone, well done!
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June 16, 2020
I made an order on 06/13/2020 at lunch, in 40 minutes. they called me back, and on 06/14/2020 they brought my robot vacuum cleaner. Delivery in Belarus is free of charge. The price is very good. And they bought a mini Power Bank, a loyalty card with discounts. There is a lot of useful information and videos on the site. I set up my robot vacuum cleaner according to them without any problems. I am very happy with the product and the store.
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July 5, 2020
Very good service, everything is very fast.At the highest level. Thank you very much. I highly recommend it
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October 31, 2020
I ordered a robot vacuum cleaner in the city of Rechitsa. It was delivered quickly. The vacuum cleaner works and the price is cheaper than others.
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January 7, 2021
Great store, great service and prices!!! I recommend
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October 1, 2020
A great store. Polite and competent staff. Low prices.
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June 14, 2020
We were also satisfied, clear consultants, instant delivery, pleasant gifts.
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June 29, 2020
The most adequate price tag, good consultants and sellers. Plus another gift from above. Recommended
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August 18, 2020
Great store , great price , 100% satisfied with the purchase%
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June 15, 2020
Excellent service, fast delivery.
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March 30, 2021
There are many different products.
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June 20, 2020
A good store with excellent service
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June 16, 2020
Great store) I recommend it
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