I was buying a car. Polite, not intrusive, THEN-0 also did, well, here as everywhere (work regulations) faster than no- no. On the whole, I am satisfied.
A good firm. Friendly, competent, professional staff. They will explain everything culturally and prompt you . If required, they will call you back and warn you. Well done
If possible, it should be avoided. They take a lot of money, spare parts are chosen at random, I can't say anything about the quality of the work, I wasn't there to see the tool and the progress of the work.
I came to diagnose the chassis, there were problems with noise and vibration on the bumps. They changed the lever (the duster broke), the left hub (died obviously), the rear pads (there was a small residue). In total, they took about nine hundred rubles. The noise on the hummocks has remained as it was.
I wanted to change the pads, but they asked for 90 rubles and an hour and a half to replace them.
I changed it elsewhere for 50 rubles and half an hour of work.
In general, there was a feeling that they were just trying to get more and more expensive.
Decent specialists work in the service, but the work is estimated by the hour, it turns out to be very expensive, if there is more time than money, it is better to look for another place. Another disadvantage is that the employee who takes orders does not always understand enough about the order of their execution, it takes time to clarify, ask the masters again...
Having previously called, I came to change the engine oil, oil and air filters. When they said that everything was ready, it turned out that you need to pay in cash, I had to go to an ATM. But the biggest joke was waiting at home - there was an unopened air filter in the trunk!
The service is just terrible... after asking me to return the car as soon as possible, because it is very necessary, I was offered to use taxi services... they didn't do the job because they can't read Chinese characters (Chevrolet) diagnostic service that costs them 120 rubles. Although we stopped at another station, we paid 25 rubles for the diagnosis and they read the error to us.
TERRIBLE service!!!!!
Starting from acceptance and ending with the service
The coolant pipe was changed, the starter was removed... Not all the bolts were screwed back.
They tried to make amends and were rude again...
Impressions are TERRIBLE
AS A RESULT, REPAIR OF THE STARTER
It seems to be good, but something with the sale of the car does not work out, maybe you need to solve the issue in some other way or contact the manager, but everything is fine
People who are on sale don't know much about cars. We waited for the manager for 30 minutes, left on business) customer orientation is at zero. The usual commission. The car that we watched was restored very poorly, the manager assured us that such a deviation from geometry is normal, such things come off the conveyor. We laughed and drove on.
I do not recommend it.
Initially, I chose a car wash by location. Now I will not trust my beloved Volkswagen beetle to anyone else) Efficiently, accurately, and promptly. Nice guys. I paid for the car wash (by the way, a discount for a regular customer), I hinted that it does not cool the conditioner well. They immediately offered diagnostics and refueling. While I had a snack and drank coffee in the coffee shop on the second floor, my problem was solved! The prices are adequate, I am satisfied with the service. They even gave recommendations on maintenance. Now I'm only going here!
Today 02.09.2021 I stopped by to consult and make an appointment for an oil change. I was advised by a man in a light shirt, with a receding hairline. Terrible impressions. To my question "how do these oils differ from each other?" he answered me - "I don't have the time or the desire to answer this, I told you that's all." Of course, after such a service, I don't want to do anything here anymore. I do not recommend anyone to contact here, believe me. The only plus is a young guy who nevertheless decided to help with my question somehow and consulted me. But I'm not coming here any more. I do not recommend it!
I signed up for computer diagnostics on 10/22/15. I couldn't come, I called in the morning, asked to postpone it to Wednesday, the man answered, asked what and how I explained what the problem was, he advised me to buy and change the part, I explain to him I need to know the reason why the receipt lights up, buy and replace it, I tell him again I need to know the reason this is the second time and if it's not in this detail, the answer is well then if you return the item, this is called customer service insanity.Before that, on 21.10 the order was placed by a polite young man, it was nice to talk, and on 22.10 he was a boor
They advertise that the official Opel dealer. In fact, the license was revoked. The computer can't even read the car properly. The oil level in the box is checked for a fee. I applied for repairs, they can't even count anything normally. The issue of the cost of work and the purchase of spare parts.The answers are, like, sent somewhere.After visiting this place, I do not want to return.
Terrible service!!! I didn't think it could be so bad for a private trader. I left the car, we agreed to call, I'm calling back, everything will be ready in 30 minutes. I arrive in 2 hours, they fool my head for 40 minutes, then they say that the car is not ready yet, we need to wait an hour. Don't set foot here anymore...
In September, they boiled the exhaust pipe near the resonator on the meriva, because there was noise from under the car, cut out a piece of pipe and welded a new one. After 5 months, it fell off at the place of cooking, dragged along the ground, it turned out that not all the rust was cut off and the devils cooked, in general, 70 rubles were given for an unresolved problem
I use their car wash all the time. I decided at the same time to try to make a scheduled maintenance of my Audi A6 for oil and filter replacement. The prices were pleasantly pleased (low for officials). There was no free time on the Audi Uruche, but here the car was recorded without delay on the same day (maybe lucky). Everything is at a high level. While I was waiting for the car to be ready, I was treated to coffee in a cozy cafe on the second floor. I am satisfied. I recommend it! Dmitry.
My father brings his Mocha here for THAT. I plan to bring my insignia. There were no problems with the quality of service, the prices, of course, are high, but we all evaluate our own or someone else's work differently.
I will edit my review. They gave me a regular customer card) My father and I have done something here, there are no questions or complaints about the quality of service and professionalism of the staff.
I was in the car dealership for 40 minutes, no one cared why I was there, as a result, a completely stranger told me about the car I needed, or rather the buyer who had previously purchased the car. and the feedback about the salon and the car is far from positive, and the managers or whatever the sales specialists were busy communicating with each other and on the phone.
Well, that's how it is.. A little weak. I waited a long time for the oil to be changed. As a result, it turned out to be more expensive than in Moscow. There is no room for clients. The atmosphere is not very good. They're all businesslike.
Since 2007, I have been a customer of this car dealership. For all the time, there were only positive emotions, maybe that's why there was no need to look for garage kulibins.
I brought the guys a car, they looked at everything correctly, told me, the prices surprised me a little, but it was worth expecting. In general, I recommend it.
if you have a free day and you don't mind the time, go to this service! I spent 9 hours changing the oil, filter + air and replacing the brake pads with discs around. there are few spare parts of their own because they could not find the front hub on the Opel. if it had been changed, I would probably have spent the night there! I do not recommend it to anyone!
The last visit has somewhat softened my negative attitude towards this service station. Apparently, thanks to Vladimir, who is trying to mitigate the emerging acute moments in communication.
I have no complaints about the quality of the work: it is done competently, intelligently.
Yes, I agree that an elementary oil change will cost much more here than in many service stations (not garages). Work regulations are expensive.
There is no soul with the selection of HRT: it is formulaic in terms of routine consumables, they will not offer alternatives (either they do not know or do not want to reduce the cost), especially if it concerns rare breakdowns. When a HR specialist cannot (does not want to) politely offer selection options, a meager offer - sadness arises.
Do you want to know the software updates? - Make a request on the website. I wonder how I'll know my version? An unfriendly decision in general.
In terms of communication by phone, if divided, I would put a strong ONE star: they speak from a high, arrogant, unwilling to continue the conversation and even more so, to offer some promotions. In general, communication is somewhat reluctant. I perfectly understand technically sharpened specialists, but not to the extent that you call a service station and set yourself up for a conversation like "you need to get lost." They may not understand the phone.
Service on the lane The industrial one was better, on a larger scale, but there are also professional craftsmen here. I did the adaptation of the box, we did it perfectly. The prices are high.
There is almost everything to repair your car, even a new bodywork, diagnostics, washing. It is convenient to leave the car, because the metro is nearby. + there are a lot of promotions on the site, so you can save a good amount.
I often serviced cars here, but the last conversation left an unpleasant impression. I called and asked for the prices of spare parts. They asked for the model, year, vin, and when they asked about the warranty on the shock absorbers, they showed sarcasm in the answer and hung up.I wish I knew which manager communicated with me.I would really like to look into his eyes and make sure that he is always so "cheerful"!!!Thank you.
I ordered body parts for Wrangler 2019 from the car center. I compared them, the prices are the same, but it is not possible to bring them from Poland, because of the coronavirus. They arrived on time, quickly. I made my own car with them too, beauty)! thanks
I had the temerity to buy an Opel Mokka, but not because there is something wrong with the car, it is just fine. I just didn't realize that the service could be so terrible, crooked and clueless. There won't be enough books for details. I do not advise you to go there.
I sent a car, they didn't pick up the phone for several days, somehow I got through in fifths of a tenth - there was an answer...the coronavirus is the same...
They fool around and get hot on car repairs! From the list (7 positions) of the listed breakdowns, they said to change everything urgently! But as it turned out, everything was whole and only 2 positions needed to be changed. Not a serious approach. No respect whatsoever.
The "office" is falling into chaos! The prices for servicing Opel cars are sky-high, formalism, indifference to customers. The prices of consumables are 2 times higher than the market prices. There are already FIVE loafers in the order table ! In a word, a mess. The car warranty is over, my foot won't be there! And I do not advise you to spend TIME in this office.