Wonderful hotel, excellent service! Excellent rooms-clean, well maintained, new. A wonderful restaurant with a wide variety of food, delicious and a lot. I've read reviews in which someone is not happy with the restaurant. I don't understand who these people are and how do they eat if they lack this abundance? It's hard for me to say what didn't happen. I haven't eaten so many crayfish since I was a child, how much I ate during my vacation. The animators are great, no one pulls you, without being intrusive, but you want to spend time with them. Training with various famous athletes. At least drink alcohol, none of the bartenders looks at you askance. The booze is all expensive and imported. Wines from Italy, Spain and Chile. A saltwater pool, a huge water park, attractions and everything is free. There is also my favorite pool 16+, it is a real resax. Hot water and silence. I've been in it for hours. There are two disadvantages. First, it is difficult to enter the sea, rocks, silt and shoals. And the second disadvantage is the a la carte meat restaurant. The restaurant itself and the service, everything is top notch, but the food! It feels like the cook was deliberately trying to spoil something that couldn't be spoiled. We've been suffering with stomachs all night. And the same food in the main restaurant, all very tasty. We were with our family in an a la carte restaurant on 08/13/2024. The only place you shouldn't go. I also forgot to write about the spa- a wonderful place, I definitely recommend you to visit. Special thanks to Animator and coach Sergey, as well as the MMA champion, who conducted boxing training for Zhasulan Akimzhan. And a personal thank you from my wife, yoga coach Victoria. P.S. We never go back to the places where we were, but I want to return to this hotel.
A great hotel for a family holiday. There are a lot of activities for children - a water park and an amusement park. The rooms are clean and modern. An excellent large saltwater pool covers all the disadvantages of the hotel. The quality of the food suffers a lot - there is a large selection, but in the main restaurant there is an unpleasant smell, all the food tastes very similar, there are also queues for the buffet. The paid restaurants on site have a slightly better quality of dishes, but everything is nevertheless similar to the main buffet menu-the lack of competition affects, but at the same time they have good views. It is better to go to the city for dinner, there are several restaurants near the coast where dinner will be much better than at the hotel. It is better to change the currency in the city (there are VTB ATMs that work with Russian cards) or in advance, at the reception the exchange rate is very different. Paid SPA treatments for a confident 4*, it is convenient that everything is in the hotel. There is no big point in overpaying for a sea view, it is visible from almost all rooms.
I really liked everything! The service is excellent , entertainment for Every taste and age , a variety of food. And now for more details:
Food and drinks.
Varied food almost 24/7, you definitely won't stay hungry! Cocktails and alcohol of excellent quality, I especially want to mention the Kazakh bartender at the Infinity bar, he makes the best cocktails! Everything is always very tasty in the main restaurant, nothing ends, even if you come at the end. I didn't go to A la carte because they don't give free admission for 5 nights.
Number.
They settled us quickly , because it was already evening , they gave us a wonderful room , it was better not to wish ! The sea view is huge, beautiful, cleaned every day and replenished cosmetics and water.
Sport.
I would like to say a special thank you to coach Sergey Samsonov, he offered various activities, conducted a bike ride every morning, motivated me to train! I even offered saps , but I was unlucky with the weather. Thanks to such people, rest turns into an active and healthy pastime, and not lazy lying down. Thank you very much, Sergey!
Hotel.
The hotel is huge, as is its territory. There is always an opportunity to go somewhere and do something. Unlimited access to the water park and amusement park, swimming pools, gym, spa with pool, bars and restaurants, sports training, show programs and parties in the evenings, sports broadcasts - well, what else can you wish for??!!
I went without children, there are even more interesting things before them! An ideal place to relax with your family.
Now the cons, it's the wind! It was so strong for a couple of days that I wanted to stay in the spa! When traveling to the city, we went outside the hotel and thought we would return. The wind was blowing us away.
I would also like to note the availability of bottled water everywhere, at any bar in the room - it's just wonderful!
The spa serves delicious tea with honey and lemon. They bring it right to the pool))
The service is just great, the rest was just great!!! Thanks !
Personal recommendation: be sure to visit the Ferris wheel at sunset - it's great 😻