Beautiful interiors, cozy rooms, high-level service. The pool in the spa is warm, sauna and ice font, snow chamber, beautiful hammam. Excellent cuisine, varied breakfasts. I definitely recommend it.

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Ашим Бахаутдинов

Level 13 Local Expert

I proceed from very strict criteria. The building is advertised as the most prestigious in the city, however… If I list it, I will have to spend a lot of time, I will just say that there are disadvantages and they are visible even at the entrance to the building, I will not talk about further than that. It's a good building with good service, but not for the most prestigious in the city, it's a pretty sturdy middle-class man.

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Morpeh_03

Level 3 Local Expert

The hotel as a whole is not bad, among the advantages: a good breakfast, general comfort, distance from the airport. Of the cons: the room may get broken, broken. Overall a good place to stay

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Krasnoshokova Elena

Level 5 Local Expert

Lunch business lunch is quite tasty and varied, but somehow I was not impressed with the assortment. Although.... There weren't many visitors, maybe that's the reason. There was no fruit

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Раушан Себепова

Level 4 Local Expert

A magnificent hotel, which has all the conditions for guests coming from different cities. The prices correspond to the service and the conditions created

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Hadi To

Level 4 Local Expert

Unfortunately, the hotel by rooms requires renovation in order to regain its former charm. The flow of tourists from Hindustan is affecting , perhaps. And the time has come. The atrium is as good as ever. The kitchen is good. It's always cozy. It was once a favorite hotel. But not now.

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Пассажирка Пассажирка

Level 4 Local Expert

A good status hotel, but you should be prepared for the fact that there will always be a lot of people downstairs, as there are crowded establishments downstairs

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Евгений Перетятько

Level 10 Local Expert

I stayed at this hotel for the first time. I've heard a lot about him before. But to be honest, I was not impressed. The interior is in the style of "expensive- rich". Many interior details have already worn out and require repair or replacement. But most of all I was unpleasantly surprised by the breakfasts. For a hotel of this class, the breakfasts are very poor, very much. Rather, I will not stay here anymore.

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Антон Д.

Level 14 Local Expert

A beautiful building, conveniently located in the "old", historical part of the city. Meets the standard of "Rixos" - good rooms (I didn't like the pillows a bit - personally, I prefer tougher ones), service, excellent chef in the restaurant (I recommend ordering fish). However, there was no small wine list - and even the selected "prosecco" was not in it.

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Ереке Шәке

Level 2 Local Expert

Super service, complete cleanliness, delicious breakfast, friendly staff, convenient location, Rixos is the best hotel in Shymkent, I think no one argues with me🔥✅

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Азат Асадуллин

Level 12 Local Expert

A chic hotel, pleasant breakfasts and a spa are probably the best offer for the south of the republic. Of those that are nearby, it is better only in Turkestan ... or in Tashkent))

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Kyrc

Level 22 Local Expert

Everything is at a high level. Spacious rooms, polite staff, daily cleaning. Free spa for guests. Located in the city center. I liked everything, I recommend you to visit.

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Людмила Пшеничникова

Level 5 Local Expert

The staff is very polite (thank you very much!), the rooms are comfortable, the coffee machine is available, the cleaning is of high quality, the breakfast is excellent, the SPA is excellent (I recommend massage), the exercise equipment is decent. A couple of significant disadvantages are poor noise insulation, the presence of a karaoke bar in the hotel (one drunk singing visitor, apparently, was more expensive than the sleep of many hotel guests - he sang until 2 a.m.). Plus - live music (piano, saxophone) on some evenings.

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Mark_0202

Level 7 Local Expert

VERY COOL, EVERYTHING IS THERE, THERE IS a swimming pool, a children's pool, massage, toy hana, there is also good food, boutiques, VIP rooms, etc. I advise you to go there!

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Гульжанар Ералина

Level 6 Local Expert

We rested there from 5 to 7 May, everything is clean. But I wanted to bathe the children in the bathroom, bought chemicals, washed the bath myself, but the hotel bath turned out to be for beauty there was no plug and the hotel did not provide it to me. Cleaning is carried out every day, but you need to invite them because they do not have enough staff for cleaning. Vacationing staff at the SPA are not given a towel without a reminder! They also do not allocate lockers! The weekend SPA is very dirty. The staff at the SPA is not friendly. The staff does peeling in the hammam and leaves the door open so that they feel comfortable, but we vacationers are not comfortable and it is very cold! The Cavrolan in the room is covered in stains.

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Жандос Шәріпбекұлы

Level 3 Local Expert

The best Rixos in KZ the service staff and room are all top notch 👍🏻

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Ольга

Level 7 Local Expert

The hotel has completely deteriorated . Upon check-in, the trash can in the bathroom was full, there was a dirty towel hanging, there were two bags of food in the refrigerator, the temperature in the room was 28.5, the air conditioner did not work, the drain in the bathroom was clogged, the water did not drain, the handle of the water temperature regulator was loose, you need to wash with boiling water. To get through to the reception, you need to go downstairs. Regarding the air conditioner, it was suggested to open the balcony. The next day, upon returning to the room, the door to the room was open.This is not a 5 check-in hotel , it doesn 't even pull for 3 . The breakfasts are still good.

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Еркебулан Абеков

Level 11 Local Expert

the meat&sea restaurant in rixos is cool, the dishes are wonderful, the serving is super

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Гульнар Жораева

Level 2 Local Expert

The rooms have been in need of renovation for a long time.The bed linen was clean, but there was a hole in the sheet.The price does not match the quality.

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Евгений

Level 8 Local Expert

Great hotel in Shymkent! Oriental-style rich interiors, delicious cuisine! It was a great anniversary! We ordered beshbarmak - delight! Thank you very much for your hospitality! The children are delighted with the pool and the hammam! Adults from massages and comfortable mattresses after all the celebrations! Special thanks to Maria Telina, the Guest relations manager, for organizing the holiday and accompanying it!

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Atsa Shipshev

Level 8 Local Expert

Nice hotel, very friendly staff, nice rooms.

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Акмарал Серикгазы

Level 2 Local Expert

Happy with your vacation! The food and service are all top notch!!!

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Данияр Оспан

Level 3 Local Expert

14.01.2024 I am on a business trip to Shymkent . There is a restaurant on the 2nd floor, and the waiter did not disappoint me very rudely.The waiter is receiving an order by shouting from afar if I call through the call button.I couldn't find out the name of the waiter because there was no badge.. When the next waiter asked, Damir replied.The waiter who served me rudely was named Damir.No one told the waiters to call the administrator..

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Zlata B.

Level 4 Local Expert

A chic hotel, the interior will not leave anyone indifferent, it feels like you are in a palace. I really liked the SPA area, especially the freezer room. The breakfast is varied, even Dor Blue cheese can be found!)

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AKD

Level 20 Local Expert

A very good hotel, probably the best hotel in Shymkent. Especially striking are the breakfasts, luxurious, very tasty croissants, desserts in general are bombastic, I especially recommend trying cheesecakes for breakfast. The hotel is in the style of "oriental chic". There is a nice spa with a large swimming pool and a separate one for children. There are many saunas. There is an atrium and a large event hall. Everything is beautiful, expensive and with good service.

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Mikhail

Level 30 Local Expert

The most luxurious hotel in Shymkent, and maybe in the whole south of Kazakhstan. The reception staff is weak, I had to wait for check-in until the staff finished their business. I also had to be reminded about extra beds twice, although 5 hours have passed since the first request. The room is not bad, it's too pretentious for me, but this is the concept. There is a coffee machine in the room and a small supply of water and coffee capsules. A huge minus is that the air conditioner was working, then it wasn't working. It was especially bad at night, because it was noisy outside and the balcony could not be opened (in the photo, the temperature in the room). There are gorgeous bathrobes in the room, but of course you need to specify the size, there was a small bathrobe. The hotel has a very cool spa area. Adult and children's swimming pool, hammam, steam bath, Finnish sauna and snow room. The latter is generally a very unusual thing for a hot climate. The breakfast is not bad, there are all the traditional European stories. The delights include red and white fish and cheese with mold. And if breakfast, which is included in the room rate, is normal, then dinner is clearly weak. Both the kitchen and the service are three-star, a maximum of three plus. In general, I do not recommend dining in a restaurant, it is expensive and there are many minor flaws. There is nothing deadly, but there are cheaper and better places for dinner.

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Наталия Чулаевская

Level 8 Local Expert

The best offer in Shymkent is adequate. There is much to improve, but overall the service and hospitality are at a good level. Delicious breakfasts!

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Берекет Рсалиев

Level 5 Local Expert

It became a hotel. Some rooms stink of sewage from the toilet, so it's better to keep the toilet lid closed

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Талгат Гарафутдинов

Level 5 Local Expert

Excellent service, spacious rooms, great breakfasts

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Aygerim Sabanbay

Level 8 Local Expert

I liked the SPA and hammam as well as the pool, but dubak, it's cold, slippers are issued in size 43.44, after the pool it's better to wash off your hair with a balm, but you won't have to carry it with you, and the prices seem to be all inclusive

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Нурбол Тастанов

Level 9 Local Expert

A very good level. I am glad that there is a hotel of this level in Shymkent

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Ольга БОРДЖЕ

Level 29 Local Expert

As always, the meeting of the guests is at the highest level, starting with the security and reception desk before leaving the hotel. After checking in, I immediately go to the spa, as usual, after the flight. Shymkent knows how to create a guest service for regular hotel customers, each meeting is like the most honored guest. Expansion, prosperity, and well-being for the whole team. I will be happy to return if possible.

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Наталья Катышевская

Level 10 Local Expert

I love that Hotel!!! Everything is there for rest and relaxation!!!

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Виттория

Level 9 Local Expert

Nicely. You can swim in the pool, nice clean, pleasant music is playing. A wonderful breakfast for every taste. The rooms are great as always.

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Жангельды Клушев

Level 9 Local Expert

The city center, free secure Parking on site. The rooms are clean and cozy, all hygiene supplies are provided, quick check-in. There is a hammam, but it is small. A clean swimming pool. Gym on the 1st floor

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Дмитрий Шелухин

Level 15 Local Expert

A good Spa, there is a "snow room opposite the sauna, I meet this for the first time - cool! Very friendly staff! Cleaning the room is perfect! Special thanks for the massage! I don't remember exactly the last name, but something close to "Nemishina" is an excellent specialist.

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J. B.

Level 4 Local Expert

We held working meetings here, it is very convenient in the lobby of the hotel, near a cafe, restaurant, banks are also nearby, convenient

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алиби джумагулов

Level 2 Local Expert

This is the best hotel where happy people and happy guests work

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Алсу Мина

Level 18 Local Expert

We were in the restaurant , we liked the pan-Asian cuisine The hotel itself is very colorful, there is a tall Christmas tree on the ground floor, we wanted to come to the pool entrance for one person is 15 thousand tenge, I was with a child of 7 years, there are no discounts for children ... we decided to rent a hotel with a pool and did not regret it

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Кана Т

Level 11 Local Expert

the service is excellent, the staff is polite and helpful, the rooms are wonderful, the food is a good choice and the food is very tasty, the spa is just chic and high, the hotel is very clean, the hotel is located right in the very center of the city and you can walk to all the central facilities on foot.

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юлия якименко

Level 5 Local Expert

Expensive, rich + comfortable and high-quality, excellent pool and fitness, kitchen with a European chef. The only negative noticed is the audibility in the rooms ((

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Павел Кормин

Level 3 Local Expert

Excellent hotel, friendly service, pleasant atmosphere, convenient location of conference rooms and restaurant! Delicious food, clean rooms! I really liked it, I recommend it!

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Н. Н.

Level 8 Local Expert

There is a different atmosphere here, the most expensive hotel.in Shymkent.

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Болат Башеев

Level 12 Local Expert

Nice hotel with good infrastructure. Convenient location, it takes about 20-25 minutes to get to any suburb.

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Rixos Khadisha Shymkent

425 reviews