We went as a family, had a great time, the service is excellent, the rooms are comfortable and spacious. The surrounding area is great for walking with your family! Have a nice stay, everyone.
I just love the area, the lake, the hotel itself, the food, the service, everything is amazing. And what is important is that they do not lose the level from year to year, but maintain and increase it 💖
It's a great place. We came here on the wedding day to celebrate and relax. The impressions are unforgettable
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3
Е
Евгений Г.
Level 9 Local Expert
July 11, 2023
The best service, exquisite cuisine, excellent location on the shore of Lake Shchuchy. An oasis of comfort in the middle of the nature of the Burabai National Park.
I was at the hotel in cold weather, I didn't have to swim in the lake. I swam in the pool, a nice sauna. I took a walk in the woods. The hotel has a good children's center, children enjoyed visiting it. The cuisine is varied and delicious. And the staff is very polite.
A beautiful big hotel, but the service does not reach the level of 5 stars. Room service delivers kits on request if they are reminded about it several times. There is a buffet breakfast, but the salad bar was outraged, where guests are forced to stand with plates and wait until the waiter behind the window, as in a store, slowly serves 2 pieces of cheese, then a portion of salad.
The hotel, as the personification of Kazakh beauty, is hormonally located in the pearl of little Switzerland, beautiful and stately. Inside, the kind noise of guests and visitors, the Kazakh brothers do not let you get bored, you can hear the cries of joy of children and the screams of toddlers, this is their greeting and that they have returned to the comfort and freedom zone again, regardless of the season and seasons
A luxury hotel on the shore of Lake Borovoe. Everything is fine in this hotel, and the location, and the rooms and the friendly staff. There is a spa, an excellent hammam, it was not possible to visit the Crimean baths, it was a day off. A great place to have a good time with the whole family. There is a lot of entertainment for both adults and children!
The kitchen is weak, but the cleaning and room facilities are on the level. The villa is super in general, all the accessories in the villa are top, the library is super!
We had a great rest, the best thing in Borovoye. With children only there! A variety of food. The risks of the club are super! The territory is gorgeous.
Great place, good service, nature, everything is cool! The service is really good, upon arrival the child painted the car seat, we asked where we could do the dry cleaning of the seat and they sent us a young man with dry cleaning and he cleaned it for free (we personally thanked him)
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3
Оксана Кст
Level 6 Local Expert
October 20, 2022
A magnificent hotel! The service is excellent, everything in the restaurant is delicious and varied, beautiful territory, gorgeous SPA. If possible, I will definitely return there)))
The staff is good, they try to keep the series. The hotel requires the renovation of some furniture and sanitary equipment. Very poor sound insulation with a corridor, the guests are mostly with children, after the closure of the children's center at 23 o'clock they have fun wherever they can. There is no order in the SPA area. Lockers do not close, there are 24 deck chairs when filling 40 people. The other 16 visitors have nowhere to put their things. You need to keep an eye on the towel, I had to go for a new one three times because someone was constantly taking mine from the shelves near the saunas.
There are fish on fishless and crayfish. Without a doubt, this hotel is the best in the resort area. But how much expectations are met is up to everyone to decide for themselves. The hotel itself is nice, there is something to eat and in the evenings there are sometimes spontaneous dances to live music.
Anyone who wants to play roulette is welcome.
It is definitely worth watching and evaluating if you have something in a worn wallet...
Please note that since June 1, the hotel has suddenly changed the rules of entry, and the entrance is now paid for everyone (not to the hotel, but behind the barrier), while the service and infrastructure of the hotel remains also paid for you.
Entrance from 1 person is 20,000 tenge (just cross the barrier).
At the same time, we were not guests of the hotel, we always dine at the Chalet. But paying for admission, and then for the restaurant receipt, is nonsense.
According to international standards, restaurants in hotels are paid and no one at the entrance of the barrier conducts monetary transactions.
Everything is super, beautiful territory, beautiful rooms, a small private beach, I really liked the spa, a very good breakfast for every taste, a good children's room for children, the program changes daily, the girls are friendly, they find contact with the child very well, of the cons you can not fly a drone and shoot with a SLR camera (this is according to a boorish guard), prices are expensive, but if you book in advance you can save a little, the price varies depending on the workload of the hotel, a deposit of 30 thousand tenge will be charged upon arrival, you can pay with a card everywhere
The hotel has an excellent sauna complex, friendly staff and an ideal level of service. From the windows of the hotel there is a beautiful view of the lake.
We rested there more than once, both I and the child really like a variety of food and leisure for children, a diverse interior design and beautiful rooms