Maps • Karaganda • Hotel operators

Rich House serviced appartaments

Rating 4.6
24 hours
Karagandy, Sattar Erwbaev Street, 35

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Address

Karagandy, Sattar Erwbaev Street, 35
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+7 (701) 325-59-40
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Panorama
Rating 4.6
99 ratings
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39 reviews

Level 15 Local Expert
June 21
I have been using the hospitality of this company for ten years (intermittently). Good service. A business traveler can find an apartment in the part of the city where he needs it. They will meet/ escort you at the train station (at the airport). The apartments are generally normal, equipped and furnished with everything necessary. Suitable for living. Everything is described and shown in sufficient detail on the website. Important! The prices for accommodation are noticeably lower than hotel prices.
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Level 10 Local Expert
June 26
Alas, we were completely disappointed. We were passing through Karaganda, it was necessary to spend the night. We were with small children. We rented a house on Brick Street. Initially, we agreed that we would check in at about 17:00, then we warned the manager an hour before that we would do so. We arrive in this godforsaken area, no one greets us. We wait. We wait. We write to the manager. We're calling. The answer is yes, yes, they will arrive now.As a result, we waited 40 minutes for the manager with the keys in 32 degree heat with a baby, fortunately we were in the car. We thought that even though the house would be normal, but we were not lucky here either. There are 9 beds, only 7 of them are for children or short people, such as 1.50 m. The bed linen is stained, the towels are in terrible condition, the shower head on the second floor is broken, in short, it's a complete mess. And this is for 45 thousand. I thought maybe the manager was interested in making the guests happy, but no.Of all the loyalties, we offered a late check-out - although we were notified in advance that we were leaving early! Or 10% discount on the next visit! Yes, we will never even go to you for nothing! It's surprisingly simple, we regretted it 100 times, it would be better to rent a normal hotel for this money.
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Level 6 Local Expert
September 8
The only plus is there are always apartments, but the attitude towards customers is terrible, I couldn't bring pillows or a blanket, dirty bed linen, which is all stained, they don't change, the managers are not friendly. I warned in advance that three people would come, but there were only two pillows, two stools and one blanket in the apartment. The request to bring more items for convenience was refused.This is the last time I use the services of this company and I will not advise anyone
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