Great hotel!!! We rested for the second year in a row in this place and we will come again! The attentive, helpful hostess of the hotel, Svetlana, is always friendly. He tries to solve any problem and request as soon as possible and successfully. The location of the hotel is very convenient throughout the infrastructure, located in the very center of Gagra. It is a 10-minute walk to the sea. In short, a great hotel for your money!!!

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Marfa Marfa

Level 3 Local Expert

This is not a hotel, but a full one.... I can't even find the word. The wallpaper is falling off, the sink is fucked up and the water is all on the floor, we went into the room, so it's not even cleaned, the bed is made from past vacationers, the TV does not work. The beds also cracked from fatigue. We were asked to solve the problem with the sink, silence for 3 days waiting for the plumber to come, the bed was changed only in the evening (and then we got through and solved the issue through the tour operator) we stopped by in the morning. The view from the window is generally a fairy tale, the construction site of the century. All the beauties are under construction. If you want a good rest, do not even try to get 100 km close to this hotel. And here are the grandiose photos. I give 1 star, without it it does not allow you to leave a review. It's not even deserved.

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Анна

Level 7 Local Expert

We rested at this hotel in August 2024 , this is some kind of horror , we still need to look for such a hellhole , well , now in order . As soon as we drove up to the hotel, we saw the "beauty" of the surrounding buildings and "unfinished buildings", the impressions were already spoiled, right in front of the hotel, less than 10 meters, an unfinished building, on the left a scary building, on the right the Alexandria hotel, and a private house in a dead end. Went to the hotel , at the reception administrator Naal , not particularly friendly and not particularly in a hurry to meet the guests, never even raised his ass off the chair , is a sofa and two armchairs shabby armrests , we reluctantly took in the room , which hastily were removed prior to our arrival after other tourists showed on the ground floor the kitchen is a suffocating smell , about how the purity of speech and can not be , the steep stairs we climbed to the 3rd floor it gave us a room and here we go in the room and that is followed by shock , how can you settle people in such a dirty , smelly room , when the harvest was clearly not used detergents , just water lightly wet the surface to give the appearance of washed , to the fridge , teapot adorned with someone's hair , carpet on the floor that ants , mixed with hair , dirt and so on , the mattress cover hair previous guests , that is, it does not even change bed grey , Testiranje , neglazhennyh , towels as if the rooms have changed , no sense of freshness and purity from them , all the plumbing in the RAID , the ceiling in San. there is mold in the node and , accordingly , the smell from this mold , the water pressure is disgusting , there is also hair in the shower drain . Of the canteens in the area, only Julia is decent , the rest is disgusting , unsanitary conditions and dissatisfied employees of these catering establishments , it 's really a 3-minute walk to the sea , but you will need to cross the road and try to survive , even at a pedestrian crossing they will not hurry to let you through , but no one will tell you that the beach that is three minutes away is dirty , there's a river nearby and all the garbage and feces flows into the sea with its waters. To get to the clean beach , you need to go to the right , through the river . If you are suddenly choosing vacation hotels now and decided to consider the option of calving Rich, please do not spoil your vacation, this is the bottom!!!! And a bonus for you will be the nauseating smell from the granny next door, when she goes out to smoke on her "terrace" in the morning, the smell from her home is very acutely felt not only on the balcony of your room, but also in the room too!!!!

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Rich-hotel Gagra

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11 reviews