I visited the center on 05.09.24
1. There are no signs and signs. I was in the center for the first time. It's good that passers-by suggested which doors to enter. The center itself is located on the 2nd floor.
2. I was in the center from 11 to 13.00. during this time, not a single person was admitted on a first-come, first-served basis. From the beginning of the working day to 13.00, only 22 people were served on a first-come, first-served basis! (according to the employees)
3. After the lights went out, the system froze and everyone went to lunch. At the same time, no one thought to stop the distribution of coupons, people came and took coupons. No one mentioned an apology for a technical glitch either.
3. The waiting room is very stuffy, the only ventilation is the front door.
In the queue, people said about the new center at 64 Prytytsky, I decided to go. I completed everything in 1.5 hours. It is a pity that the work is done so differently in different centers of the same organization.
I received the key on 07/22/2024 at Masherov Ave., 25. I arrived at 8.20 on a first-come, first-served basis, without an appointment. It was the 40th. The queue was moving fast enough. Within an hour, I got my hands on the key, and this despite the fact that there were still people by appointment. Separately, I would like to note the work of Vygzhanovskaya Victoria Alexandrovna. A very polite, competent and attentive employee. Thank you very much for your professional work! And I would like to add that if people coming to get the key went to the site in advance and carefully familiarized themselves with the package of documents and prepared it in advance, and not when you are already standing under the doors of the center, then maybe you would not need to "spend the night".
There are no questions about the service - an electronic queue, everything is fast, clear and to the point. But finding this organization now (if you haven't been there before) is a quest... There are repairs around the building, not a single sign, information plate, announcement, after all! When they show you where to go, it already says that office 200 is on the second floor!
This is a horror after transferring the registration of electronic keys here. I came by 6 a.m. for two days and was already the 50th in line. Considering that the reception starts at 8:45. And this is not on the day of filing taxes, but in 2 weeks!!! Why not do it all remotely. You take 100-200 rubles for "air". It's time to hire normal programmers and do everything automatically and remotely. What is the problem with uploading this certificate through your software? Spend pennies from the budget for programmers, and fire women who sit around pressing 3 buttons… And then they shake off private owners with all new "levies" and fines…
Probably the worst center in Minsk!They artificially create a queue, the same coupons are called several times and then in a staggered order, there is no queue at all, only records that are always scheduled for a month in advance!I do not advise you to come here!A waste of time and nerves!
It is simply impossible to get into the office. The queue hardly moves during the day. It is also impossible to make an appointment in advance via the Internet, it takes off and does not allow you to enter, although you start registering at 00:00. I do not recommend it
There are always a lot of people who take it slowly...to make an appointment, you need to dial for half an hour, and then wait for the same amount to be answered...
It's going slowly. It is better to choose another item. There are many people from the district and the region here. It's just not realistic to take a live queue.
If they had hung up the air conditioner in the waiting room, it would have been 5 points.
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Олег АСТАФЬЕВ
Level 9 Local Expert
July 10
I did not believe that there was a night queue until I arrived at 23.55 and signed up- 119
Do I have to spend a few days and be on duty at night?
Everything is for people...
1. Навигатор ведёт через дворы, где стоит шлагбаум какого-то предприятия, проехать нельзя. Навигатору не верить !
2. Обслуживают только по предварительной записи за месяц, день в день получить услугу нельзя
Приняли как будто с отдолжением.. на все замечания девушка реагировала, как будто я ее главный враг... если нет хоть одной бумажки развернут обратно и их не интересует есть ли такая бумажка вообще или ее не существует..
Главное записаться заранее на сайте, так как приём возможен только по электронной очереди и как правило на текущий день все расписано (как в посольстве).