Resort Center Kapriz
Directions
Бактуу-Долоноту
1.19 km
Similar places nearby
83 reviews
April 17
We arrive with a team of athletes, we agree on the time from a quiet hour, from 13 to 15. And from morning to 12 at night, despite the agreements and repeated requests, workers drill, knock, shout, move tables on the floor, and so on. I live like I'm on a construction site!!! All the corridors are in the trash, there are doors, toilets, building materials in the corridors.,
Eating every day causes heartburn. The rooms are not cleaned, only the garbage is taken out. There's literally an anthill in my room, and "they can't do anything to help." The water in the pool is very dirty. The staff is very unfriendly, rude and do not respond to requests. There is no curtain in the bathroom (not a shower stall, but a simple bathtub), and it is "not installed".
See original · Русский
August 9, 2024
We were in July for 11 days. We lived in a Family cottage. The territory is gorgeous, everything is in colors, clean. The beach is clean, but there are a lot of strangers coming who took places in the shade. Thanks to those who gave us and carried deck chairs behind us to the place where we asked. There have been a lot of paid umbrellas since the morning. But we found a place to put our own.
I liked the fact that boats and scooters did not rush over the heads of floating people and did not stink of gasoline. There was a separate place for them on the other side of the pier. The pier is nice, a beautiful cafe on the beach, especially in the evening with lighting and music. But the food in this cafe is tasteless. Well done animators! The children were entertained heartily.
The cottage has its own large green lawn, we really liked it.
But I didn't like the service at all.
It was stated that the cottage has a stove and it is possible to cook food.
That's what we were trying to achieve on arrival on the first day. The stove was not working, there were no pots, pans, soup plates, and a teapot. They called, achieved, and brought everything gradually. Let's go to the beach - the lock in the door does not close, my husband fixed it himself so as not to waste time. On the first day, I couldn't wait to plunge into the water. In the evening, it turned out that the TV was not working. They called. Fixed it.
Before going to bed, they began to wash in the bathtub, the water flowed down to the floor and into the bedroom. A plumber was called in the morning. He explained that this is how the bathtub works. There is no curtain, it does not fit against the wall, water flows onto the floor. They gradually adapted and began to wipe away this flood.
But the price for this cottage is 28600 soms per day!!!
Cleaning is carried out only upon request. So we decided to order this cleaning on the 5th day. It would be better not to do this ...
First, wait a long time, then 1 maid came and cleaned the 2-storey cottage alone, I had to not go to the beach and wait. But the biggest surprise was waiting for us later.
I asked the maid to change the towels. She took 6 large ones, brought back 4. And we didn't pay attention.
But we couldn't prove it when we left. The guy at the reception told me that we took their towels to the beach and lost them there!!!!
My husband and I have been traveling to Issyk Kul for 36 years. We're carrying grandchildren now. We've been to a lot of places. We have never seen such rudeness. But to offend us like that...
I felt physically ill from frustration, and the road ahead was not close to us with the children, so I paid 2,400 soms for 2 washed towels, which we did not take and left.
Of course, the rest was ruined, the mood was terrible. So, keep in mind who is going here. What is the money to pay for? Just for the beauty of the territory?
See original · Русский
8
September 30, 2024
We enjoyed spending two nights in this hotel, very comfortable and convenient. Beautiful houses on a large territory of the complex and a large hotel. The breakfasts are delicious. The entire territory is surrounded by beautiful roses, thuja and fruit and walnut trees. Access to the wonderful Issyk-Kul. It is very beautiful and sound, pleasing to the eye and soul.
See original · Русский
