The hotel staff were very friendly and polite. I thank them, especially Mr. Ghirat.
The hotel was clean and the room was comfortable and the breakfast was good. The proximity to the park was pleasant
It's a good hotel, the breakfasts are delicious and quite varied. The rooms are not bad, there is a small gym with everything you need and a spa
I liked the fan coil unit - it was noisy, it burned out the air too much, and the window couldn't be opened to ventilate, because according to the administrator, it could explode.
A pillow menu was also announced, the opportunity to choose orthopedic, in fact, when contacting the reception, no choice was given, they said that there were only pillows like in the room.
First of all, the staff is excellent: friendly, friendly, the hotel itself is excellent: the room is clean, tidy. The breakfasts are delicious, a variety of products for every taste - you will definitely not stay hungry. The location of the hotel is great! Nearby, within walking distance : 28 Panfilov Park, Ascension Cathedral, Green Market, pedestrian street.
A solid 4 for a 4 star hotel.
Pulls out an estimate of the location, the restaurant on the ground floor, delicious and varied breakfasts, as well as hotel management, maintenance and cleaning.
The room itself (I had a junior suite) is not bad, blackout curtains, there is quite enough free space, but a very small TV without a smart TV, protruding wires from under it, greatly spoils the view and impression. The mattress is not very comfortable and high, the pillows are medium. In the shower, setting the water is a lottery, it is difficult to set a constant temperature. All appliances, shampoos, kits are available, but a simple moisturizer is missing.
Will I come back here? - perhaps, yes, there are significantly more advantages than disadvantages. 8 out of 10 is deserved, although it would be possible to lower the score for the price tag, but this is almost the center :))
I advise you to stop on a business trip
It's a good 4-star hotel, very good. The only negative is that in winter it's cold in the rooms, I stayed on the 2nd floor and on the 4th floor, they are warmer on the 4th floor, I turned on the air conditioner at all 30 degrees to warm up especially on the 2nd floor (213 and 203 rooms, they are very cold). The rest are large rooms and bathrooms.nodes with showers. There are all necessary accessories for care and personal hygiene. The rooms have at least two or two double beds with 2 bottles of water each. The interior is basically modern and the furniture is modern. Good breakfasts. The price tags for food in a restaurant are also acceptable for such a hotel. There seemed to be a hammam, a gym, and a swimming pool, but there was no desire or time to go. I was there in December 2024, and they were also carrying some furniture, but it didn't bother me. In general, it is a good option for both a business traveler and just a tourist to temporarily settle down.
A decent hotel in its segment. It was my first time there, and my son stays there all the time. The location is super, the park of 28 Panfilov heroes. Reception with immediate response and resolution of issues. The room service is excellent, the dishes in the restaurant are very tasty, the room is clean, large, cozy, and the renovation is good. I can say with confidence that when visiting Almaty, I will always stay at this hotel now.
Great hotel, everyone liked it, we didn't find any disadvantages. Very kind staff, very attentive staff. And in the restaurant, and at the reception, and the maids. The breakfasts for three stars are excellent. The restaurant's hotel was also a delight all the days of the vacation, and we had dinner there with pleasure. The rooms are clean and spacious.
The location of the hotel in the city is ideal - there are many popular places nearby. A small SPA is also a great bonus.
All in all, a wonderful hotel, and I had a great experience.
Upon arrival in Almaty, we stayed in this hotel for the first two days, paying 86,000 tenge for the room.
The hotel has a spa center with sauna, Turkish hammam, swimming pool and gym, which we used, because it is included in the price.
In the morning, breakfast is also included in the price. A fairly plentiful buffet, capable of satisfying any guest.
The hotel is located near the center, which is also very convenient.
And more. Despite the fact that the hotel is located in a busy area, there is no street noise in the room.
I lived in this hotel for a week and had only good memories and impressions! The hotel is conveniently located - and there is a place to walk and eat. The staff is polite and competent, the sound insulation is excellent, the equipment is all in good condition, the breakfasts are something... and tasty, and varied and a lot))) And dinner at the restaurant is beyond praise! Special respect for the spa area! It was in December and after a cool day. it was just gorgeous to bask in the hammam and plunge into the pool! If you want to come to Almaty, I will stay at this hotel!
Reunion Park is an excellent hotel in the very center of Alma Ata. Cozy rooms. Polite staff. A nice spa center with a swimming pool, sauna and hammam. The buffet breakfast is very tasty and varied.
I've been coming to this hotel for 3 years now. Excellent price/quality ratio. The rooms have everything you need, and the kitchen is open all night, so you definitely won't stay hungry. Good breakfasts, you can have a delicious lunch and dinner if you're tired and don't want to go anywhere. I love to eat borscht after the flight) polite staff and always ready to solve any problem.
A clean and comfortable hotel in the center of Almaty, the staff and reception are friendly, the hotel restaurant has an excellent manager, offered to try national dishes and even treated you to a homemade cottage cheese delicacy!
We conducted a training session with specialists in the conference hall. The atmosphere in the hotel is warm. The staff is polite and helpful. We had lunch, we liked everything, the kitchen is decent! Thank you to the administration for the warm welcome!
Cozy, clean, delicious.
Cozy rooms.
Near the center, you can walk to the Central Market. The staff is friendly. We liked it.
But be careful with taxi drivers at the airport, they raise the price.
Nice hotel, delicious breakfasts.
One of the undoubted advantages is a swimming pool, sauna, hammam, and a small gym.
One of the disadvantages is a very strange water supply to the room - you can get scalded, then cold water, and the pressure is very weak. At the same time, it's still a very good option for a business trip.
I didn't live there myself, I'm writing from the words of a colleague. We stayed in different hotels during this business trip. Last time I was at the Kazakhstan Hotel. The cost of accommodation for the same period and a room of the same class is identical +/-1%
Renion was unpleasantly surprised.
The choice took into account the factor of the hotel's level, cost, location, and services. With all the factors, I assumed that Renion, like the hotel itself, would be clearly cooler. Because "Kazakhstan" takes money for the name, the surroundings, the location… That's what I thought.
And, it turned out that they just took money for quality and convenience.
The Renion hotel is normal if it cost 1.5 times cheaper.
Why? Because this is the usual standard furniture, the service should be good, like any hotel of this price. The set of services is identical to Kazakhstan.
But, there is no view of the city, there is no view of the courtyard, there is no unusual view of the building, like Kazakhstan, and most importantly, there is no air conditioning in the room!!! Air conditioning ... in Almaty, where there is air conditioning even in outdoor tents with vegetables.
The location of the hotel is very convenient, there is a metro nearby. The hotel has a Spa on the ground floor (sauna, hammam, swimming pool, gym) included in the price). The breakfasts are presented by the Swedish line, a wide variety. The rooms are cleaned every day, the bed is new!
The rooms are clean, daily cleaning. The breakfasts are delicious, a large selection of dishes. We had lunch or dinner at the same restaurant. Everything is very tasty. I especially liked the presence of a hammam, sauna and a swimming pool with lighting! The hotel is located next to Panfilov Park, Ascension Cathedral. Not far from the local Arbat, shopping centers. The staff is very attentive, they solve any problems.
A nice hotel, comfortable rooms, a gym and a swimming pool. A large breakfast buffet. Near a large market , cathedral, park, metro within walking distance 5-10 minutes
Great hotel in the city center. Within walking distance of shopping centers, market, Arbat, restaurants.
The staff is very friendly and ready to help and answer all questions. Clean, modern, although it is clear that the repair was a long time ago. A good mattress, a large set of hygiene items, a kettle, mugs and tea are also available. However, there was an inscription "minibar" on the refrigerator, and it was empty. Strange.
From the comments: the breakfast is average, the hot dishes are not very hot, the rolls are tasteless, the jams are not signed, the dirty dishes are not cleaned as they appear on the table, but when the guest has already left. It's also strange and spoils the impression.
Another infuriating detail: the tubes in the shower are sealed with foil, it is simply unrealistic to open them with wet hands.
The hammam is impossibly hot, and the next steam room is cold. Again, it's strange why it can't be adjusted.
But in general, I recommend the hotel.
Excellent hotel, excellent staff, room, view from the windows (mountain view!), breakfast. Not all family members reached the spa, but according to reviews it is excellent - a hammam, a sauna, a small pool.
I enjoyed it immensely, especially from the hotel staff - all with a sincere smile and willingness to help.
Do you know? This is the most convenient and comfortable hotel in Almaty. I come there often, both in summer and winter. Delicious food. A clean bed. The kindest and most helpful staff. Thank you ♥️
Excellent hotel, very friendly and helpful staff, all speak Russian well. The breakfasts are varied with a good and high-quality menu. After a busy day, you can relax in the SPA complex. The location is also very good, there are many attractions and good shopping centers within walking distance. In general, I recommend the hotel both for a work trip and for a vacation, including a family one. Thanks again to the staff for your work!
I have been choosing a hotel in the center of Almaty for a long time. Dozens of hotels, hundreds of reviews. I chose Renion Park and it was a mega right choice! Cleanliness, comfort, customer care, sleep quality, cleanliness, delicious breakfasts and a spa with sauna, hammam and a small pool. The audience is pleasant, the staff is too, from the maid to the bartender, special thanks to the reception! The location is the best, in the center. Own restaurant, the food is delicious, you can order in the room.
Everything was fine, cleanliness, comfort, beds, especially food and breakfast. No luck with the neighbors - a large Hindu family with children. With good audibility, it was noisy for a long time at night. I couldn't sleep
- the location is ok
- the price is high
- the room is spacious, but the air conditioning is very noisy. The robes are small and shabby. The hair dryer is miserable.
- it is very difficult to adjust the temperature of the water in the shower, which is already barely flowing!
- breakfast is usual, but: there are not always utensils and plates - you need to ask them to bring. Everything is often cold and not heated. Sausages are inedible.
- but the staff is very polite and friendly!
A great hotel and the price is reasonable. The staff is excellent. The restaurant has delicious food and huge portions. The room is clean, there is wi-fi, TV
Great cozy hotel, kind and helpful staff, help with everything. I will come back here again when visiting Almaty)
Delicious cuisine, excellent breakfasts)
The hotel is located in the historical center, near the Arbat, the Green Market and the park with the Ascension Cathedral.
Attentive and caring staff . The rooms are a little tired, but everything you need is there. The bed is comfortable, the mattress is of the correct rigidity, clean linen. There is a small swimming pool, steam room and hammam.
Of the minuses - the choice at breakfast is not bad, but everything is somehow tasteless. Containers with jam and something sweet are not signed. What is poured there is unclear. The waiters do not clean dirty dishes from the tables. They don't have such a file. Even when they pass by empty-handed. If you are sitting at a small table and dirty plates get in the way, you have to move them to neighboring tables yourself, otherwise it is unrealistic to eat.
But there are undoubtedly more advantages, the convenient location of the hotel and the attitude towards guests more than compensate for these minor flaws.
The service is very good, the staff is responsive, polite, respectful to all customers.
The breakfast is very good, the selection is great, everything is delicious!
A good, affordable hotel. For business trips, it's just the thing. The room is spacious, clean, and quite ergonomic. There were all the necessary accessories. The reception responds to requests quickly and efficiently.
A good hotel, the renovation in the rooms is not the most modern, but there is a swimming pool and a sauna. I liked the breakfast, the choice is small; but everything is there and everything is delicious.
I liked the hotel, the price is high, it is located in the city center! Excellent service, delicious food, there is a small swimming pool, 2 saunas. There is a wonderful park nearby. Managers treat all requests with attention. I recommend it!!!!
The hotel is conveniently located. The furniture is worn out, the building itself has already seen the sights. The breakfasts are modest. The rooms are clean, but the ventilation is loud. You can live, but in fact it's 3 stars.
Convenient location,good breakfast, cozy rooms, although small,everything you need is there,problems with water pressure, boiling water constantly burns, it is very difficult to set up the faucet, audibility from the corridor in the room is very strong.the staff is pleasant and courteous.
A complete scoop for the prices of a good hotel. The shower operates in two modes: ice and boiling water with a difference of 1 millimeter in the rotation of the faucet handle. The windows do not open for ventilation, only sideways, the cards were demagnetized (or the lock was buggy) almost every day, and had to be reprogrammed. The breakfast was quite mediocre, we went down once, the rest of the time we went to cafes in the vicinity. There is no minibar. Just an empty refrigerator in the room.
One of the advantages is the location, friendly and helpful staff, and fairly large rooms.
A small, neat spa. It's modest, but it's nice to have a pool and a steam room.
There may be an option, but not at a room rate of ₽13,000 per day. This is the price of a decent, modern hotel, of which there are many nearby.
I liked the hotel. Located in a good area of the city. I liked the borscht served in the evening at the restaurant. Polite reception staff-kindly checked in earlier than scheduled.
I recommend.
The location is excellent, the very center is nearby and there is a park and a shopping center. The rooms are normal, not great, but quite good! The breakfast is good
When choosing a hotel in Yandex, I did not specify the address, I thought this guest. It turned out to be a network. There were no places and my guest got a guest of this network in the first Almaty. Almost near the railway station. It is far and not convenient. There were no places in this hotel. I wanted to rebook, too, it didn't work out. In general, it was not very comfortable in front of the guest.
The hall is small. It's not very convenient for meetings. The rooms are not cheap
Great hotel. Convenient location. Not far from the airport. Large and comfortable rooms with all amenities. Delicious and varied breakfasts, buffet. Friendly staff. On the 1st floor there is a gym, sauna and swimming pool. There are various restaurants nearby where you can eat tasty and relatively inexpensive food. I definitely liked it, if possible I will stay here in the future.