Renault Cihan
Directions
Söğütözü
3.5 km
Fen Lisesi
320 m
4 reviews
December 10, 2024
November Monday November Saturday, 2024, I visited the dealer to buy a Clio Alpine model from the dealer cihan oto Konya road, after completing the necessary documents, I gave my deposit on November 12, and on November 13, I started all my transactions for the Clio Alpine black car by arranging my power of attorney with the prof jersey, started cashing in my accounts on the due date, made my payments on November 14, and I started waiting for my car, because they said the car would be in your hands in a few days, I waited for the car to arrive at the dealer on November 16, they informed me that all transactions would be made on Monday morning. Monday November 16th afternoon they said I would take delivery of the car in the evening, they said that when I went to pick up my car, the update was being made to the car, they said that they could not deliver it because it had not finished, when I met with the sales chief at cihan auto dealer, I insisted that you tell me if there was anything in the car, they tried to convince me that the update was being made, but I accidentally heard that the dealer also had damaged vehicles, so I did not dwell on it too much, because it is not my car, I again insisted that if there was anything in the car, please tell the chief
Day Tuesday, all day Wednesday day they told me it has been updated 10:00 they said I could take delivery of the vehicle, but about three days after taking delivery of the vehicle for the update event I suspected from the appraised after about 5 minutes before I said I wanted to have my advisor called me realize that they have to be cleaned bird shit on vehicle damage in this process by saying that they informed me I got my truck and also the second of sole proprietorship Monday 20 November sales through the dealer in the car when I spoke with the manager on the day of persistently ask if you have any problem, but I don't want me now three days, I pointed out that the problem here is that this tool oyaladi the vehicle may not be delivered to me late, me for three days, the update is done saying to your full delivery of the vehicle at the end of the third day I'm going to take the car for damage and call me appraisal is also because I want to say that I live in a corporate firm is a reliable company that you have opted for this issue made me very sad, of course I solved my problem, my complaints have been made where necessary since the company opened after a complaint was taken on file in the vehicle, the procedures that said it would be long, and did the demand for the vehicle replacement vehicle will be replaced with a zero and still the problem was solved I was told when I said I didn't want the Black color-black will be replaced with the return has been done and the car because I need a lot I agreed because I was also a victim, but about My vehicle was not delivered after two weeks still I can't get a detailed answer from no one to communicate with the General Directorate mais process the information that they gave my last file is still in the stage, area manager responsible for the region said would take care of me and informational didn't call me again when it establishes a connection with auto Jahan, also went directly to the vehicle by Renault in Bursa, gave information about the new tools for 24 days then how to control my future are not solved the problem still can't get the detailed information from anyone, certainly not once you need to get a new car too, but I would recommend thinking about 50 times
I bought two cars from Cihan auto dealer as a result, this should not have happened, although they communicated the situation to me in an open and transparent way, I would not have been so upset and would not have been a victim, but they delayed me or even tried to deceive me because they persistently tried to convince me that the update was being made, if I had not requested expertise, maybe that car would have been mine right now
Then they bought the car from me, they said that a new car was coming, I still couldn't get my car, I had a very long, exhausting sad process, I would never ask you to buy a car from this dealer, and I don't recommend
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1
March 26
Renault authorized dealer who sells the cheapest vehicles in Turkey, the dealer who helps with all issues after sales, will buy vehicles from dealers without stopping by this business, definitely do not buy vehicles from other dealers without meeting with the sales chief Umur LIKEDI Bey
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October 1, 2024
Excellent location..Well-intentioned employees.
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