A quality hotel. With good infrastructure. Captivating professional staff. We were warmly welcomed, placed on request earlier. The room is clean and has everything you need. There is an ice-making refrigerator on the floor. There is a refrigerator and an iron in the room. The breakfasts are delicious. There are fish, cheeses, fruits, porridges, a variety of egg dishes, sausages and delicious mushrooms. Champagne is served every morning. Nice bar. The spa area is represented by two saunas, a swimming pool and a Jacuzzi. The hotel has everything you need for a good rest and work.
A wonderful place!! I was there with my family and my baby. It was clean, cozy, there were few people, the pool was warm. Massage was a separate kind of pleasure! My husband and I were delighted with the masters! I was relieved of the tightness in my back, which I have been suffering from for a very long time, the massage master felt everything very clearly and eased these unpleasant sensations for me. And also my mother was with us, who was at the spa for the first time and she was also completely delighted! Thanks to the receptionists at the reception, we were there for the first time, they showed us everything, gave us everything we needed (bathrobe, towels). We were warned in advance that it was better to take our own slippers, so we did :) We have a very pleasant experience of visiting the SPA! I recommend you to visit!
My son made a gift for a visit to the Renaissance SPA. The impressions are great!. Thai massage is generally flying away. Pleasant atmosphere, relaxing music. Thanks to the girls! The service is at a high level! Clean, cozy and friendly. We've been there all day. The rested and rejuvenated ones left.
On my birthday, I was presented with a certificate for a spa and body massage for two. We chose the right time with a friend. I liked it very much - the comfort, the quality. Everything is fine, it's nice to be here, I want to rest and relax. All employees are polite and considerate. All rooms are clean and well furnished. Massage is a separate pleasure for body and soul. Thank you so much and, of course, we will come again!)
A gorgeous hotel. We conquered the breakfasts and the spa area - a swimming pool, sauna and Jacuzzi at the highest level. The rooms are very comfortable, the single beds are huge, the double beds even more so. The mattresses are super soft, you lie down like on a cloud. There are many channels on the TV, including foreign ones. I've already forgotten what it's like to watch MTV and the BBC (greetings from Russia).
A great option for a weekend or weekday vacation
Balinese steam spa ritual - super 😍 the girls of the master relaxed and gave a cool massage. The spa area consists of a swimming pool, Jacuzzi, two baths, cozy sun beds and herbal tea
There is a restaurant downstairs where you can have lunch.
I really liked the SPA! Pleasant staff, the massage was performed perfectly, all the bones were crushed :) I was with my family and baby, it was quiet and peaceful, cozy! We will definitely visit again! The rest was wonderful!
A polite receptionist. Thai ladies do the massage. It should be noted that they are very delicate, neat and attentive. It is only for their sake that you can visit this institution.
The area with a swimming pool is relatively small for the number of visitors. The showers and locker room are clean.
The service is polite, very clean and pleasant to be in the spa, the atmosphere is very pleasant, the massage is wonderful, I will advise you and come myself!
I liked everything, the booking was with a lounge area. I really liked it if you consider it as a snack and/or drink tea / coffee / wine with snacks on the veranda with a great view :)
Great hotel. Super breakfasts. It's a pity that the balconies are completely glazed. The breakfasts are varied, champagne, red/white fish and wonderful pancakes. The staff is as helpful as possible. The spa is not big, a good Jacuzzi, two Finnish saunas. Herbal tea is pleasant in the spa. I will be happy to come back again!
A very good hotel, with an excellent level of room stock, excellent staff and service. A good spa complex, everything is very decent! Very close to the center, excellent location.
Thank you for the courteous staff and respectful attitude towards visitors. Cleaning was done daily, the breakfasts were good. We will recommend your hotel, thank you!
In general, everything is not bad, but for five stars to fall in cleaning rooms is a joint on the part of the management, since you cannot control the staff. Namely, in the evening after walking around the capital of Belarus, we returned to the room, found that the bed was not made, of course we made it ourselves, but the staff obviously thought that we did it better and smoother and did not touch them ... funny and everything is clear. Thank you for at least bringing drinking water and putting new slippers on😁
Only pleasant impressions remained from the visit! The massage masters are professionals in their field, they worked out all the points, the cervical spine, which hurt me for a long time, felt so light after the massage! Friendly staff, cozy atmosphere
Overall, it's not bad.
But…
Combination locks on the lockers, it's hell. in my presence, three other guests were extremely unhappy with this.
When booking a spa in advance, you are not assigned a chaise longue. Everything is in fact.
When visiting, you can stay all the scheduled hours.
The tea offered is almost always absent.
While on vacation, you may encounter a situation where the spa becomes very noisy.
This is a hotel and there are guests from different countries who can afford to communicate very loudly(
The staff is polite and pleasant.
It's too bad that there is no difference between an adult and a child! They take a lot of money, but it's not clear for what (apparently for a bathrobe)))) The sauna is slightly warm, the Jacuzzi is dirty, there is mold and fungus in the shower, 3 men can not turn around in the locker room, it was probably designed for midgets
Excellent service. Maximum relaxation. Warm water in the pool, high-quality massage. It's great to come when there aren't many people. Delicious coffee and cakes.
Everything is clean.
The spa is on the 1st floor of the hotel, free admission for hotel guests from 7.00-22.00. Two steam rooms, Jacuzzi, swimming pool. There is a Thai massage and a gym. The spa is small, cozy, and the staff is polite.
A very good hotel.I would say it's a 5-minus.
Nice big rooms (but we took a suite).The location is good.Best for those with animals.Dogs are even given bowls and toys.The spa is expensive, it's easier to do it in the center.The breakfasts are identical all week.The coolest thing is the living room lounge on the 11th floor, where snacks, cheese, drinks are free.
All the staff are polite and friendly. The aquazone is clean. Towels and bathrobes are provided. Moreover, you can ask for additional replacements. You can swim in the pool and then sign up for a massage. Tea, water. Several water cannons. The Jacuzzi. It's nice to be there.
I visited the pool and Jacuzzi, it was included in the room rate. Excellent pool, 25 by 5, approximately 110 to 140 deep. A lot of sun beds, a towel and a bathrobe are provided at the reception. The Jacuzzi is beyond praise. You can visit from 7 a.m., there are not many people who want to before lunch.
The hotel liked the staff and the quality of service, but the spa and fitness room leave much to be desired. For consolation, you can go to the casino at the hotel)
We were on my birthday, I didn't meet such trash anywhere, they only gave a discount to the birthday boy of 4 rubles) The first hour and a half was great, there were practically no people, it was comfortable, until they came with children screaming at the whole pool, children jumping with fins, this was the end of calm and rest))) We were on a weekday morning. And I would like to update the appearance, it is clear that it has been battered for years (tiles, walls, sun beds, only one steam room worked, there is no herbal tea - but there is water) if you don't get hung up on it, then it's generally good)
It doesn't match five stars. Room cleaning and updating of the tea set must be requested. The waiters are not watching the table, the dishes were served and forgot about the table
A wonderful massage! The masters took into account all the wishes. The staff service is simply the best. The impression is 10 out of 10, I will definitely come back again!
A great place to relax, the saunas are spacious, the pool is comfortable. It was on a day off and it was slightly crowded with people. The staff is very hospitable.
В Минске не много отелей 5* и со СПА.
Сервис хороший. Работает бар, коктейли, кофе или напитки абсолют.
Спасибо на 1 этаже, бассейн, джакузи, две парилки (одна на ремонте).
Номер просторный, были втроём, комфортно.
Летом слишком тёплые одеяла, окно если откроешь то шум с дороги, она рядом, кондей мощный.
Рядом с отелем отделение банка, продуктовый магазин, кафе.
От центра на машине минут 15-20.
Пользовались Яндекс такси, вот это сюрприз - ждать машину по 10-15 минут, а ещё столько же может уйти на поиск машины - закладывайте это время если вам на встречу ко времени.
The most comfortable couch I've ever lain on and a good Balinese massage, except that the masseur pulled my arm so hard that I can't hold anything in the air for the second day. Plus, for this money there is no bathrobe, no slippers and the opportunity to go to the shower normally after a massage. I can't recommend it for February 2024 for sure.
Массаж великолепный, бассейн, раздевалки: все чистое.
Но администратор на входе просто ужас. Женщина лет 40, ощущение что пришла в спа салон "у Иры" какой-нибудь. Администратор не знает банальных правил этики и гостеприимства. Грубит, по английски вообще не может разговаривать, изъясняется "на пальцах". При мне зашла девушка, налить воды из кулера, так администратор разговаривала так, будто бы эту воду она покупает на свою зарплату. Все впечатление испортила(
Indifference at the reception.
"We don't serve the SPA" in the wardrobe.
Broken and dirty plums.
Lukewarm water.
Unpleasant Balinese massage (the worst I've ever tried).
A small locker room where it is difficult for the three of us to turn around.
Kids running around and screaming in the pool.
There are only two steam rooms, a Jacuzzi, which we did not get into in 2 hours, sun beds need to be waited for.
For this service, the price is not 250 rubles per person with massage, but a maximum of 50-70.
Forget about this place.
Отель, ставший уже родным. Останавливаюсь на гастролях здесь вот уже пятый раз! В честь моего 5ого юбилейного проживания получила комплимент от шеф повара в виде конфет ручной работы - очень вкусно! Спа комплекс небольшой, но все, что нужно есть: бассейн, джакузи, душевые и две сауны. Коллеги ходили на массаж - очень хвалили.
I liked everything!!!! Beautiful, clean and modern!!!! Corresponds to the stated price!!!
See original · Русский
Андрей
Level 23 Local Expert
July 24
Everything is great! Excellent swimming pool, Jacuzzi, sauna, tea. But why put towels on the sun beds in the morning and come to lie down in the late afternoon.
Administration, come up with rules so that it doesn't feel like on the beach in Sochi.