Nice people who really understand everything you need. A very polite and competent team that will help you understand the pressing issues unconditionally.
Great company! There is always a large selection from different manufacturers. And if something is on order, then very quickly. And I also like that you can always get qualified advice from managers. The pick-up point is within walking distance, so this store is a godsend for me. No need to wander around all the markets in search of s/h.
Thank you very much, the wipers fit perfectly, they were picked up via Instagram quite quickly, they were delivered to the PVZ quickly and clearly, the price is excellent!
Do not apply by bank transfer in any case. A terrible store, I had to wait an hour at the pick-up point for them to "see the payment." Although a message came that the product is ready and it can be picked up. The managers and employees of the issue did not contribute in any way to resolving the issue.
Low-quality goods. Recently I bought a fuel filter DENCKERMANN fuel filter (A130063) supplier -Motehavto parts. It turned out to be defective and cost 65.60 rubles, i.e. not the cheapest. It was installed on the car twice and the fuel did not pass through it. The only good thing is that the money was immediately returned without verification and red tape. They didn't offer to pick up anything in return. It's just a pity for the time spent. Installing this filter with 5 outputs is quite a task!
The review will not be about the pick-up point, but about the work of sales managers. On Thursday, July 6, I ordered camber bolts and dusters from Remzon. The anthers were in stock, the bolts were on order for 7 days. I clarified whether the bolts would arrive in 7 days, received firm assurances that yes, and placed an order. I wanted to pick up the dusters along with the bolts, they were left in one order. After talking with the master, it was decided to start repair work earlier, so that by Thursday, when the camber bolts arrive, the steering rack was already ready, so the dusters had to be picked up without waiting for the bolts. I called once, did not wait for an answer, dropped it, called back a second time, then I was lucky at 3 minutes of waiting they picked up the phone and said that the dusters were already at the pick-up point and that the manager would disconnect the order on the spot. Well ok. When I hung up the phone, I saw a missed call from remzone, that is, some other manager was trying to call me at that time. I took my dusters and went out of town. And then I get an SMS in the SAT that my order is ready. I think it's great, it's come in 3 days. Today I come to get the bolts, and they give me some other part in the amount of 1 piece for a different amount. I'm starting to clarify, I think they may have confused the same thing: the manager who tried to call me while I was talking with another manager canceled my order for camber bolts and put something unknown to me instead. I do not know what he was guided by. Time is lost, there are no bolts in Minsk, the car is going to be repaired tomorrow morning. As a result, I will be without a car for more than a week, auto1 promises to deliver the bolts only on July 15th. There are no apologies from miracle managers and the company. Great job, guys.👏
Upd. The guys got in touch, explained the situation from their side. We give you a second chance: I made springs to order. It's a long wait, 23 days. I will definitely add a review)
Upd. The springs came, everything is on time.
Finally, civilization in the form of a gorgeous spare parts database tied to my fleet of cars. Very convenient pick-up points, comfortable prices. They have never failed, unsuitable RF can be returned. Sps for the job.
I ordered a timing kit. Unfortunately, it did not fit, I had to issue a refund. There were no difficulties with the return, quickly and clearly. They called to ask what exactly didn't fit. It was felt that the guys were as worried as I was about the current situation. Anyway, the impression is good about this store. And the prices are earthly, for which I thank them very much in our time. We will continue to cooperate.
If you value your time, it is better to refrain from ordering from this store. They promise to bring it today, but they bring it in two days, the work schedule at this pick-up point is as you like, coming to the pick-up point at 9.30, which works from 9.00 to 20.00, you can see "collection from 10.00 to 11.00"
There is nowhere to park the car. The small sign is only on the door itself at the entrance to the building, so I did not find it right away. Well, otherwise everything is OK
Everything is fine. A convenient pick-up point. There are never queues. I quickly went in and picked up the order. They work with both cash and cards. Here you can also return the product if it did not fit. They change it without any problems.
Competent staff, several pick-up points are convenient. Without any special problems and questions , refunds are accepted , prices are much lower than in stationary stores . Fast delivery of goods to pick-up points. Thanks for the work.
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Доминик Новицкий
Level 5 Local Expert
January 13, 2024
There are no queues. The prices are quite low, lower than those of competitors. Well, not far from home. Everything is original. A normal store, you can take it.
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DocenT
Level 8 Local Expert
April 16
I always order here. It comes quickly and what you need.user-friendly website
For this organization, customers are the most important thing. That's why I choose her! Quickly, efficiently, promptly, and most importantly, the prices are always pleasing.