Remzona.by
68 reviews
May 13, 2024
Great company! There is always a large selection from different manufacturers. And if something is on order, then very quickly. And I also like that you can always get qualified advice from managers. The pick-up point is within walking distance, so this store is a godsend for me. No need to wander around all the markets in search of s/h.
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November 7, 2024
Do not apply by bank transfer in any case. A terrible store, I had to wait an hour at the pick-up point for them to "see the payment." Although a message came that the product is ready and it can be picked up. The managers and employees of the issue did not contribute in any way to resolving the issue.
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March 6
Very polite and prompt service. Affordable prices. I recommend it!
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March 21, 2024
Thank you very much, the wipers fit perfectly, they were picked up via Instagram quite quickly, they were delivered to the PVZ quickly and clearly, the price is excellent!
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1
September 28, 2024
I made an order three times, two of them through the manager, and never received the order on time. I don't need to use this store.
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1
September 8, 2024
A good online store. Fast and accurate. The staff at the pick-up point is very polite and attentive.
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1
January 25, 2024
Low-quality goods. Recently I bought a fuel filter DENCKERMANN fuel filter (A130063) supplier -Motehavto parts. It turned out to be defective and cost 65.60 rubles, i.e. not the cheapest. It was installed on the car twice and the fuel did not pass through it. The only good thing is that the money was immediately returned without verification and red tape. They didn't offer to pick up anything in return. It's just a pity for the time spent. Installing this filter with 5 outputs is quite a task!
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5
August 2, 2023
The review will not be about the pick-up point, but about the work of sales managers. On Thursday, July 6, I ordered camber bolts and dusters from Remzon. The anthers were in stock, the bolts were on order for 7 days. I clarified whether the bolts would arrive in 7 days, received firm assurances that yes, and placed an order. I wanted to pick up the dusters along with the bolts, they were left in one order. After talking with the master, it was decided to start repair work earlier, so that by Thursday, when the camber bolts arrive, the steering rack was already ready, so the dusters had to be picked up without waiting for the bolts. I called once, did not wait for an answer, dropped it, called back a second time, then I was lucky at 3 minutes of waiting they picked up the phone and said that the dusters were already at the pick-up point and that the manager would disconnect the order on the spot. Well ok. When I hung up the phone, I saw a missed call from remzone, that is, some other manager was trying to call me at that time. I took my dusters and went out of town. And then I get an SMS in the SAT that my order is ready. I think it's great, it's come in 3 days. Today I come to get the bolts, and they give me some other part in the amount of 1 piece for a different amount. I'm starting to clarify, I think they may have confused the same thing: the manager who tried to call me while I was talking with another manager canceled my order for camber bolts and put something unknown to me instead. I do not know what he was guided by. Time is lost, there are no bolts in Minsk, the car is going to be repaired tomorrow morning. As a result, I will be without a car for more than a week, auto1 promises to deliver the bolts only on July 15th. There are no apologies from miracle managers and the company. Great job, guys.👏
Upd. The guys got in touch, explained the situation from their side. We give you a second chance: I made springs to order. It's a long wait, 23 days. I will definitely add a review)
Upd. The springs came, everything is on time.
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3
2
July 5, 2023
Finally, civilization in the form of a gorgeous spare parts database tied to my fleet of cars. Very convenient pick-up points, comfortable prices. They have never failed, unsuitable RF can be returned. Sps for the job.
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3
1
October 29, 2024
Super office, I work with specialists from God, everything always fits, not one return
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May 19, 2024
A good store, prices are below the market. A user-friendly website. Pick-up point near the house.
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June 27, 2024
It's a good store, near the house, prices depend on the spare parts you need to look at.
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November 14, 2024
There is nowhere to park the car. The small sign is only on the door itself at the entrance to the building, so I did not find it right away. Well, otherwise everything is OK
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March 6
Polite and pleasant staff!
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September 2, 2023
If you value your time, it is better to refrain from ordering from this store. They promise to bring it today, but they bring it in two days, the work schedule at this pick-up point is as you like, coming to the pick-up point at 9.30, which works from 9.00 to 20.00, you can see "collection from 10.00 to 11.00"
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2
December 7, 2022
I ordered a timing kit. Unfortunately, it did not fit, I had to issue a refund. There were no difficulties with the return, quickly and clearly. They called to ask what exactly didn't fit. It was felt that the guys were as worried as I was about the current situation. Anyway, the impression is good about this store. And the prices are earthly, for which I thank them very much in our time. We will continue to cooperate.
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1
1
January 17
Good prices, customer orientation
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July 12, 2024
Everything is there, the prices are normal, they always call back, my rating is 15 out of 10 :)
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March 24, 2024
I can only praise you, there are no queues, the choice is worthy. The prices are standard.
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October 18, 2022
Everything is fine. A convenient pick-up point. There are never queues. I quickly went in and picked up the order. They work with both cash and cards. Here you can also return the product if it did not fit. They change it without any problems.
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1
1
December 29, 2022
Competent staff, several pick-up points are convenient. Without any special problems and questions , refunds are accepted , prices are much lower than in stationary stores . Fast delivery of goods to pick-up points. Thanks for the work.
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1
1
January 13, 2024
There are no queues. The prices are quite low, lower than those of competitors. Well, not far from home. Everything is original. A normal store, you can take it.
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1
January 21, 2024
Blocked on the site, that is, in order to view the spare parts and not blocked, you need to call
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3
September 7, 2024
Everything is very fast. Well done
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June 24, 2024
It is impossible to return the spare part.I do not recommend this organization
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May 23, 2022
For this organization, customers are the most important thing. That's why I choose her! Quickly, efficiently, promptly, and most importantly, the prices are always pleasing.
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1
November 19, 2024
Everything is arranged
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June 11, 2024
Delivery of orders, a good assortment, a large selection for car repairs.
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1
April 21, 2024
The store has recently opened for itself, the prices are normal, and there is a choice for all brands.
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July 10, 2022
The order pick-up point (auto parts) - they work quickly, promptly, the order can be picked up day after day (SMS notification), payment is in cash or by card. I recommend it!
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3
May 23, 2022
I was satisfied with the service of the order pick-up point))) The staff is polite)) Orders are on a whim quickly as indicated on the website.
I will contact you if necessary.☺️
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2
July 19, 2024
The pick-up point is working fine.
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January 5, 2023
So far, it is neutral. The discount system is not clear. A relative made an order, assigned a good discount, advertised it to me. I registered, placed an order, in theory there should be a discount like a relative. But no. The plans were to move to this store, the prices are good, geographically convenient, but.... Alas. It's a little expensive without a discount. The manager on the issue is good, sociable.
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1
February 21
Rush
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November 3, 2021
Quickly and clearly, they themselves offer to check the goods for wine, they will always call back if they promise. There were moments and they didn't call me back, but I'm not offended. If I order something in Minsk, I order it on remzone first, if I don't have it, then I look further.
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2
August 31, 2024
Great.
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January 7, 2024
Everything is fine, there are no complaints about the work.
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January 7, 2023
All orders are collected quickly and ready for delivery the next day!
I like everything!
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2
November 29, 2022
The prices are good, the product matches the photo and description, the staff are responsive
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1
February 17
When registering, they immediately block
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August 19, 2021
The pick-up point of the online store Remzona.by . This is not a store, but a pick-up point. The product is delivered to the pick-up point approximately 4-5 hours after ordering from the online store. The issue is made on a first-come, first-served basis. They work quickly and accurately.
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February 27, 2023
It seems like a good one) I rarely go, but everything is always fine!
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May 20, 2022
It is convenient that the spare parts I need are near the house, I ordered them in the morning after work and took them away and I do not need to spend the day off searching and going somewhere.
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1
1
January 8, 2023
Good company, I bought oil here, cheaper than everywhere else)
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January 6, 2023
Convenient pick-up point within walking distance.
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1
May 23, 2023
Everything is cool. Delivery on time.
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October 7, 2020
I have been using the services of this store for a long time. Recently, the service has started to deteriorate. I had to clarify myself that the order was delivered to the pick-up point. Only after picking up the goods, an SMS about the order's readiness came to the phone. And today, in general, one of the items was not delivered, although I clarified it by phone before arriving. I had to cancel the order. Half a day is lost.
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5
1
March 29, 2023
They often come across broken parts.
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December 27, 2021
Fast, convenient, reliable. I plan to use it in the future.
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3
June 8, 2020
A large selection of spare parts for all cars. Prices are almost always lower than anywhere else in the city. Competent consultants. If something did not fit or was not needed, you can always return the product without problems.
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3