Mediocre service and here's why. My trimer broke down, revved up and stalled, did not start, and the starter also jammed. This service performed warranty repairs. They did not find any problems, proudly replaced the candle, recognizing the case as non-guaranteed, and gave it away. After repair, after 20 minutes of operation, the trimer revved up, stalled, and the starter jammed altogether.
The essence of the claim: The service made an erroneous diagnosis, did not identify the essence of the problem, did not fix the breakdown, and because of this I lost the warranty and my time
S/N 7,410
Customer focus is at zero. It feels like when they answer your phone, that you have to beg them to earn money on repairing your tool. They respond rudely. After the call, the desire to contact this organization disappeared.