I put an iron in for repair. It turned out that the board, which is not available, was burned. They called and said that they were powerless to repair. I came to pick it up - voila, 25 rubles for diagnostics. I also agree if the client refused to repair... I don't refuse repairs, but they refuse me. And pay 25 rubles. Okay, if it was beyond repair, otherwise they just don't have such spare parts... Why did you take it? Why wasn't they warned when they took it that they would have to pay for the diagnosis? The answer of the "specialist": "You should have been warned, I did not take the iron, what are the claims against me." So they should have warned you when taking the order after all? Neither in the corner to write, nor on the fence, but SHOULD THEY have said? Am I supposed to look for the dude who accepted and make claims against him now? I need repairs, you can't do it, why do I need your diagnostics? And by the way, the amount of diagnosis, even in case of failure, is not indicated anywhere! Neither on the stand, nor in the form! I don't even know if they opened it at all! Charlatans!
They brought the soundbar for repair, broke the grille that covers the speaker, they could not subdue it, they said that the cable was torn, as a result they brought it to another service and, lo and behold, they did. And these flaws demanded 30 rubles for their crooked hands
An unpleasant situation happened.
The puncher was brought in, it was necessary to change the cable, because He's been killed.
The application stated "problems with the cable"
, the receptionist said "we'll call you back later".
They called back. For the replacement of the cable 75p. I'm shocked. 75 rubles?! Riley?! For replacing the cable with a puncher, which costs the same 75 rubles?!
75 rubles for replacing the cable is a lot, we say no, it is not necessary. I'll take the hammer away.
The answer was good, but you will be charged 25 rubles for the diagnosis.
DIAGNOSIS OF WHAT?! There was no diagnosis in the application, and why do we need diagnostics? the cable is broken and they said to change the cable at the acceptance?!
And they compensated this fee of 25 rubles by the fact that many people come, do diagnostics for free and they go to do it themselves, or elsewhere.
But why do diagnostics if you just had to change the cable?
By the way, today I stopped by another repair company and changed the cable.
Replacement of the 15p cable.
Cable (2 meters) with plug 11p.28kop.
Total 26p. 28kop.
It is not clear where they got 75 from.
In general, I'm not naked in this company.
And I don't advise you, there may be pitfalls. Not stones, but straight cobblestones for 75 rubles.