I regularly visited this barbershop, but today I came across absolute rudeness from the master, whose name, unfortunately, I do not know (a woman of about 50 with waist-length black hair). I don't want to come here anymore.
Disgusting attitude towards customers. I give 1 star for customer orientation and only for the reason that less than one review will not pass. I signed up for May 14, 2023 at 9:30 a.m. to Master Karina for a week. The hairdresser looked at my hair, discussed the complex coloring and the amount of 150 rubles was announced. The working time is about 4 hours. I've been making time for this in my schedule. On May 14, at 9:05, the master calls me and informs me that he feels unwell and asks me to postpone the procedure to Wednesday at the same time. I agreed, each of us can get sick.
I come today on May 17th at 9:30. I am informed in the salon that I have an appointment at 10:00, the master is still busy. Okay, we're waiting. At 10:05, Karina came out to me and informed me that (attention!) A master will come out to me soon, who will take me…
??? How's that? If I signed up for you, Karina! As it turned out, Karina did not consider it necessary for me (the client) to inform me that everything was busy on Wednesday, and signed up for another master.After 5 minutes of argument, the girl told me: Sorry!:)
The result: I went to another barbershop.