It is so dirty everywhere that it is disgustingly simple, workers eat lunch at the same tables and surfaces and do not clean up after themselves. The device itself does not work, it is old, it does not cope with its functions, it stalled right during the procedure. What do you charge money for???
Customer orientation is zero, with such competition, what do you expect at all?
I asked for a refund for an unused subscription, because the device does not work. I wrote a statement on 27.09. They said they would return it within 3 banking days, it goes 4 goes, there is no money. Apparently, we will have to deal with them in a different way.
I decided to sign up to create an image (makeup + hairstyle) in the ReMake salon. Of course, I managed to get through only on 3 attempts, but still they answered me, discussed everything with the administrator, made a record, I said that I could send them examples of images that I would like to receive, after asking if it was possible to send a photo to the cart, whether they had it, to which the girl replied: "yes, of course" . Then, when I sent examples of images that I would like to receive, they just didn't even look at them for 1.5 weeks . I call them a day before the appointed date (I couldn't get through again for a very long time), to clarify if everything is in force. My record is confirmed . I arrive at the salon, the recording was at 9:00 a.m., and the administrator tells me from the doorstep that the master is not answering the phone and most likely she will not come. You 've ruined the whole mood !! And of course the birthday was ruined !
Master Victoria simply decided not to go to work, is that really possible? I just don 't want to , that 's all ... This is some kind of horror. So, keep in mind what kind of "salon" they are, what kind of attitude they have towards customers and what kind of craftsmen work there.
It's like a teleporter in the early 2000s. I do not know how things are with women's haircuts, but men's haircuts do not know how to do at all, even just shorter. I was there 1 time and I do not intend to return. I would not recommend visiting this salon.