Regardal
149 reviews
May 9, 2023
It was kind of expensive, but location is great. Water was not really hot, no heating, but it was 2 cold unexpectedly... Careful to go there with kids, because it seems it used for short visits as well. Very friendly persons, helping a lot with our needs. Breakfast is very poor for such price. Room conditions are moderate. It is not quite place.
December 21, 2022
Maybe nice cause i walk nearly
1
October 29
The hotel does not pull in 4 stars. But prices are also lower than analogues. It does not pull, since it is not always possible to communicate in the "languages of international communication" (Russian and English) at the reception. There are many Chinese (90%) residents. It was not convenient that they cleaned almost in the evening, I was at a conference in the afternoon, I came - it was not cleaned, I want to rest, so that later I could run around the city, and then the cleaning. And there were a few minor inconveniences (they remove the slippers, but forget to put new ones, for example). The breakfasts are not rich and monotonous. A couple of days passed without coffee, as the device broke down. Etc. But the price is quite reasonable, compared to analogues and even, the class is lower, given the location!
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July 3
Nice hotel, great view and location. But the interior is tired. The breakfast buffet is a bit monotonous, but the most unpleasant thing is that on our dates a group of Indians lived in the hotel, who behaved in a restaurant not culturally: they walked in outerwear, touched food with construction gloves, their appetite was spoiled.
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October 28
Regardal is the hotel where our Representative Office is located in Almaty. A good place, excellent conference rooms, the rooms are clean and tidy. I recommend you to visit.
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September 14
He doesn't even look like three stars.
The windows in the rooms look like some kind of emptiness and dirt. Rooms are cleaned only if strongly requested. No one is watching the fact that other guests are making a lot of noise. At breakfast, several times I came across vegetables with mold. Straight from the obvious and visible, but it didn't bother the staff. There is Wi-Fi only in the form of an inscription, even an ordinary page on the Internet will not be able to be opened.
The huge window from the room to the bathroom looks spectacular…
The room itself is large, the bed is comfortable.
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January 27
Polite, friendly staff. Good comfortable beds and mattresses, sleep comfortably. But it's time to refresh the room stock itself, replace the broken furniture. The hot water heats up for a long time, and the water stagnates in the bathroom when draining. It blows from the windows in winter. For some reason, dressing gowns are not ironed when you put on such a robe - it looks unsightly. The glass wall between the bedroom and the bathroom is a very strange solution, I saw it for the first time. You're lying on the bed and you can see what's going on in the bathroom and toilet if the curtain isn't closed)
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1
November 8
Great hotel! The host is just wonderful, the hospitality is at the highest level! The rooms are clean and beautiful!I really liked it
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April 11
An average hotel. On the plus side: a fairly clean room, a good view of the mountains.
Of the minuses: tasteless breakfasts, it is impossible to open the water in the sink - the wall clings to the mixer (there is in the photo), that is, you can open either completely cold or hot. A huge window from the room to the toilet - it's not clear what it's for at all. I asked for an ironing board - I waited all evening, they promised several times "to bring it in 10 minutes" - they never did. I asked for the same thing in the morning. I had to go to a business meeting in a wrinkled shirt...
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1
May 14
The staff is polite and friendly, the solution with the design of the glass wall between the bathroom and the sleeping area is interesting.
The buffet is not bad, there is everything you need. Fruits, vegetables, cheeses, cold cuts, eggs.
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1
December 7
the rooms are clean, the service is top-notch, the staff is polite, the food is delicious, the cleanliness is also at a good level
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November 17
Not a bad hotel. However, we ordered one double bed, but we were given a room with separate beds + for some reason a baby bed in the room.
A strange solution with a window between the toilet and the room
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August 31
It doesn't even pull in 3 stars. The rooms are shabby, stripped. I ordered a room with a large bed, upon arrival they said no! Breakfast for 3. Everything is in the photo. Of the positive emotions, only the location and not an expensive cafe nearby!
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1
May 18
The hotel is 4*, but it pulls for 3. We took a 2-room room. It's big, 2 bathrooms, but sooo modest and old. The bathroom did not work, the shower also needs repair. We washed with difficulty. In general, the hotel is morally and physically outdated, but the location is good: metro, stadium, poppy nearby. 10-15 minutes walk to the Forum shopping center. There is no parking. It is there, but nominally. The breakfasts are very meager and monotonous. It's tolerable for a couple of days. Then we moved to another hotel.
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March 27
A great hotel, fresh rooms, there was a lot to get to, but for $ 70 a day for three people, I consider it inexpensive for such a level of goodies. A large number of rooms, visitors are mostly foreigners, at the reception they speak Kazakh, Russian and English without problems, the view from the room was on the mountains, which was also very pleasing
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1
May 10
It is located in a very convenient location. Overall, the hotel is not bad. The central stadium is within walking distance. Urban transport. The old city center.
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1
May 26
We waited for the meeting for 2 hours. Despite the fact that we arrived at the hotel at 6 pm. For some reason, the paid reservation was not visible on their computer. The breakfasts are monotonous, there is no food all the time and you can wait for 10 minutes until they bring it. Baking is always not stale. The tables are being cleaned sluggishly. The room was very spacious. Towels and linen are always fresh. The room was cleaned every day. In general, it will do, but only if there are no other options. I would not recommend it. For the very unassuming. Although it will do for the night.
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December 4, 2023
A very beautiful hotel, well served, very comfortable, there is everything you need, there is everything, a table, a chair, a mirror, a TV, a sofa and a very comfortable and soft bed you don't want to get up straight 😂 and also a beautiful view from the balcony 😍 and there is also Wi-Fi, it works even on the top floor
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1
March 30
The rooms are not particularly expensive. There are small flaws in each location of the hotel that spoil the overall look. There are also very few outlets in the rooms. But there is a good view from the windows, it is possible to watch the matches at the stadium directly from the hotel.
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September 22
The only drawback is that the bathroom is visible from the side of the bed and the rooms are not very well lit. Only one star can be inserted for breakfast
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September 12
Leaves much to be desired. The rooms need renovation, especially the bathroom. It is not clear why there is a full-length window in the bathroom🤦♀️
Towels with stains.
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1
November 11, 2023
A good hotel, the price for this area is quite adequate, compared to those hotels that are localized in this square. The room is clean, the bed is nice, the mattress is apparently new, it's nice to lie on it. The price includes breakfast, no extra charge. The staff is friendly.
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August 3, 2023
Quite a respectable hotel. The rooms are clean and comfortable enough. The staff is normal, the service is fast. I liked the design, it was done beautifully and with taste. We had a good rest.
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1
February 18
The hotel is on the 3rd floor. Very modest and partially killed rooms. But the location is not bad. Metro, Mac, several cafes within walking distance. But you need to take a taxi to the shopping center (Megi, Leroy).
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2
May 29
In this hotel you feel at home, everything is super, everything is at hand, everything is clean, tidy and the hotel staff is very attentive
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November 23
It was dirty, the seeds were lying on the floor in the room, cockroaches were seen, the shower was broken, it was impossible to wash, the watering can was leaking, the squalor was solid. Breakfasts are also not a delight (
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1
1
May 3
A normal hotel, decent rooms, clean. Large beds. But it was very cold and the air conditioner was not regulated. Breakfast is a little meager. In general, it's not bad
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December 5, 2023
Good afternoon. The assessment is not due to the fatigue of the room, but from the lack of competent staff.
When the reception does not speak English without a Google translator and hints that it is the task of a friend who met them at the airport to explain the rules of the hotel to foreigners, it is strange. Not the desire to defend the interests of the hotel by serving boiled coffee in the restaurant too, instead of instant coffee too. Any hotel is made cozy by caring and attentive staff, you should think about the image.
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1
1
March 15
Choose the people who are standing at the reception, especially young girls, one of them did not remember her name, unfortunately, she was very rude on the night shift on the night of March 9-10.Take into account
And teach at least the reception staff who meets you to be courteous.
This is your face!!Otherwise chic
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May 22
In principle, everything is fine. But it doesn't pull at 4 stars yet, but it's close. Every little thing in the rooms would be corrected and the breakfast would be varied.
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November 6, 2023
Located in good transport accessibility, the room is clean, dry, linen is clean, towels are clean and dry. There is hot water around the clock.
The view from the hotel is amazing.
From the bad - paper walls and doors, the staff can noisily clean and repair neighboring rooms at one o'clock in the morning. Windows with a draft, strong noise from the street is perfectly audible - cars are constantly beeping, accelerating with a roar, everything is audible. "Breakfast" - you can immediately forget about it, it is symbolic.
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1
1
November 7
3 stars maximum. Repairs are cheap. The food is the same. Constant heartburn. There are no towel rails.
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November 6
It sucks completely. Old Soviet renovation. Cockroaches. Very cold. At breakfast, the hair is in porridge. I don't recommend it.
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March 9, 2023
The rooms are cozy and nice. Everything is there for a comfortable stay. There is a kettle, dishes, and a refrigerator in the room. The heating of the room is air conditioned, and this system is not controlled in every room. I had a temperature of 29 ° C and it was unbearably hot, the open window did not save me, the system did not rebuild.
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1
1
March 30, 2023
I arrived on a business trip! We knew that 100% of things and a laptop book were stolen for a short time, right out of the room! Well, the money and documents were with him. There was no hacking, they opened with a magnetic key and clearly went to the room and there were similar incidents). The words of the hotel administration - "yes, they were stolen with the help of the staff, the magnetic key that we have and the staff is involved. But there's nothing we can't do and help! We are waiting for news from the police investigation! We don't have any responsibility. All..."-
On refund -"the same phrase"- !
It looks like a conspiracy! Call it a HOP STOP!
According to the information, the hotel belongs to an official, there was no way to stay! Thank you for the Kazakh hospitality! I remember, I will not leave the matter so easily!
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4
November 26
I got into the spa
I really liked it
All procedures
Service
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March 13
The hotel is exactly 3 stars, but there are additional bonuses. It is located next to the Baikonur metro station. For the first visit to the city, this is just what you need. A little by subway, a little on foot. The entire upper floor is occupied by a restaurant with panoramic views of the city. There is a magnificent view of the mountains from here.
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October 31, 2022
It's easier to talk about the advantages here: a large room. Mountain view. There is a kettle and a fridge in the room. Everything)
Cons: they clean every other day and that's bad, To achieve that without cleaning, but they brought bathroom accessories - they promise you, but no) even if they cleaned it, it's not a fact that they put it.
Painted walls by other guests, other people's remains in the form of hair and other things can easily be found in the bathroom. They don't like a vacuum cleaner here either.
Now about the rest: the shower is clogged - sorry, we'll fix it when you leave, use the Jacuzzi, but the Jacuzzi and the sink have the same trick!)
Door locks to the toilet - it works with a creak in one, it's broken in the other - again, we'll fix it later, we ordered.
Sockets are falling out of the wall…
Safes - sorry, they are there, as many as 2, but alas - they do not work.
We'll also give you two bottles of water if we come to clean up. * When we moved in, there was no such luxury and of course there were no coolers either, the restaurant was no longer working. Therefore, look for water wherever you want... there is one in the tap)
Breakfasts - they are there, but instant coffee, tea bags and a little bit of food)
If you call, the polite reception will tell you yes, they will be there soon, but no, you can wait until you turn blue and if you call you will hear the same thing ... that you were called, wait, what are you calling) but no one will come (at least they did not come to us).
Wifi is working, but not fast. In general, I noticed this in the KZ ... but it is there)
The wiring on the duct tape from the refrigerator is not very credible.
And, well, the light bulbs do not work everywhere, they asked to replace them - yes and no. The third day has already begun and is now there.
The desk/dining table is wobbly. I was able to turn so that I could sit on one side - I'm proud of myself 🤣
The furniture is trimmed, but not critically.
The room was a junior suite, please note. And it didn't cost cheap. But for not having the best, we stayed here for the whole vacation ... the store is not far away, McDonald's is two steps away, after all. There is a good restaurant bar with a hookah Tin in a minute walk)
In general, the hotel is not 4 stars - for sure. We understood that the service here is not the same as in Turkey or anywhere else, but it exceeded even our expectations. After all, stardom is a certain standard, which is expected at least at a minimum.
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3
1
September 24, 2023
The old battered hotel!
The refrigerator is smelly and dirty as if someone farted into it with gravy. In a drinking glass, someone stewed steers that were never washed and delivered to customers. I'm not ashamed of the management ... after all, 4 stars. You can open any room with a magnetic key!
The room has never been cleaned in 5 days of stay!
I do not recommend it!!!
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3
April 24
They answer the calls but do not do anything, the room is stuffy and the air conditioner does not work the view from the window is so-so but okay and there is nothing to connect a mini fridge for
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1
1
April 28
The old rooms had to be hit on the wall in order for the lights to work. There is no room service, there are no coolers, they are not ready to give a bottle of water at the reception. I'm not coming back here)
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4
May 15
Nice hotel. Stated 4 stars, but in fact solid 3. If there is an expectation of four stars in a European way, you will be slightly disappointed.
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November 24
Prompt check-in.That's where the advantages ended. Definitely not.
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November 27, 2022
I stayed in this hotel for a week. I liked the good breakfasts, it's not a Carlton, of course, but you can eat in the morning. The rooms have everything you need. Cleaning is three-fold, but acceptable. The reception does not always issue a receipt, this is a minus.
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2
August 14, 2023
A very interesting idea of the rooms on the 6th floor. There is a full-length window between the room and the restroom. The refrigerator is in the bedside table under the TV, which in turn does not open, because it is propped up by the bed. Bravo to the designer
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2
July 24
The hotel is not very good, everything is old, you can spend the night.
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1
August 24, 2023
It's a disgusting place.
You will have dried rolls and leftover omelets for breakfast.
In a restaurant, your feet stick to the floor.
There is not even a toilet brush in the rooms.
In the shower, all the fasteners are barely alive.
To get your place cleaned, you will have to run after the cleaner.
The furniture is all old and broken.
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3
November 20, 2022
the hotel from the declared one has only beautiful photos, in fact
the breakfasts are normal.. there is porridge, scrambled eggs, cheese, sausage, bread, cottage cheese, but instant dishman coffee, on-site service ...
no level or quality standard.. the mattress for sleeping is old.. (well, or I got one) for the price of $ 70 per day..
"Are you serious?"
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2
September 15, 2022
I've been traveling on business trips for about 10 years. I've probably seen 1000 hotels. But this is the worst (I swear) of all. A guy with a disgruntled face will meet you at the reception. Neither hello, nor thank you, nor please. It's dog-cold. Breakfast is terrible. Chemical sausages, hard boiled eggs, one kind of dessert, oatmeal on the water. Well, the cheese is also plasticine. Apple juice is diluted with 1/5 water. Apple slop, simply put. There are stains from leaks all around, the wallpaper is peeling off. Furniture from the early noughties. It's cold in the room. +17 and the air conditioner does not work for heating. For a double room, they give one key and at least a stake on the head of the receptionist. I stayed late at the mall, I had the key. A colleague couldn't get into the room at ONE o'clock! They didn't give me a key. In general, the bottom of the hotel.
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4
June 5, 2023
the most luxurious hotel in Semey
a cozy, beautiful, clean, very responsive team.Delicious breakfasts 🥰
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