Rent Car Service
21 review
September 8, 2024
No problem, everything is fast and efficient. I booked a car in Moscow. I stayed overnight in Minsk at the 40 years of Victory hotel within walking distance from the rental office. I came, took a car and drove around Belarus. The mileage included in the price was enough, I didn't even roll it out in 8 days. I handed over the car at the airport before departure, arriving right from the locks. I paid extra for the change at the port, for the overspent gasoline and the car wash, there was no time to do this anymore. The deposit was returned immediately. Mitsubishi Mirage is a good, economical car. Thanks to Vladislav for the efficiency, clarity and quality of service!
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October 27, 2024
I rented a Mitsubishi Mirage 2020 car and was completely delighted. The car deserves 10 out of 10. It keeps the speed of 120 km / h without problems, it is very comfortable in motion. The controls are high, the seats are comfortable, and the steering wheel is simply excellent. The car is small, but very maneuverable, it easily copes even in heavy traffic conditions. I made the trip to Svetlogorsk and back without the slightest difficulty. I would like to note the service separately: the guys organized the process perfectly, promptly answered all questions and explained everything to the smallest detail. Definitely 5 stars for professionalism and quality!
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September 18, 2023
I needed a big car to travel around Belarus with my family and took a 2018 Dodge Journey for 7 seats in this rental - a great big car, clean, neat. We took it for a week and there were no questions, everything is fine) Thanks to the manager Artyom, he told me everything in detail and showed me about the car! And it's nice that I didn't have to wash the car myself, after our week-long trip - the car wash turned out to be free - and there was definitely something to wash, both outside and inside) I recommend the rental, good luck to you!
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June 28, 2024
I give the rental the highest rating of the work! I took their car , arrived at my destination, went to bed safely and forgot to turn off the headlights. In the morning ( at 5 o'clock ) - to leave, but the car won't start. Naturally, it's hysterical, I'm a girl. Everything, I think, was given a defective car! I called the company , woke up the employee and got a full consultation. Everything was polite, calm, they said that they needed to call a taxi with a paid service "to smoke a car". It's all clear, it's her own fault. But if the box office did not respond, then in 4 hours of waiting (the company works from 9.00) and nerves, it would be possible to call an ambulance! Thank you for a clear, well-established and reliable work! Good luck and prosperity to your company!
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August 2, 2024
I came to Minsk and ordered a Hyundai Elantra 2023 car for a day at the RCS (Rent Car Service) rental. I booked a car on the website in advance with delivery to the railway station. They contacted me, confirmed the reservation, discussed all the important points, everything was fast and to the point. When I arrived, they were already waiting for me, handed over the keys, documents, showed everything by car and I drove. But the most important thing is that the car is completely new, with a mileage of up to 1000 km, of course I haven't had that yet))) Thanks to RCS rental for the cool service and a new car!
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January 26
Суцэль не дрэнная фірма, добрае размяшчэнне, спагадлівы персанал, нядрэнны аўтапарк нават, не гледзячы на дробныя нюанся па аўтамабілі: мяне ўсё задаволіла. Рэкамендую 👍
June 19, 2024
Good evening! I was on vacation, I applied for a rental!
I took a honda civic car.The car is very comfortable, economical, and drives just fine!! The staff is great!
I will contact you more than once!!
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April 27, 2023
I have been using this car rental for a long time, everything is fine! A good car park, new cars appear, there is always a choice, all cars are well maintained, clean, there have never been problems with their serviceability, everything works like clockwork! An excellent manager, he will show you everything, tell you everything. And very good prices, and if you often take a car, then you can safely communicate with discounts, and the price becomes even more pleasant)
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June 10, 2024
I booked a car in advance, on the day of the rental, I was informed 2 hours in advance that they would not be able to provide the chosen car, they did not offer an alternative, they did not offer a discount on a car of a higher class. I had to urgently call rental services in search of a suitable car.
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November 22, 2023
Rented in this service Honda Insight 2009 release. The condition of the machine at reception is shown in the photo. Among the disadvantages affecting safety, which had to be fully felt: the dead optics of the head lighting (it is almost impossible to operate the car at night), knocks in the suspension (presumably because of them they almost flew off the M1 highway twice at a speed of ~ 80-90 km / h). In addition, the TMPS malfunction indicator was constantly burning on the car (tire pressure, it was mentioned when receiving the car), when driving on the highway, the VSA indicator lit up (a malfunction of the dynamic stabilization system, perhaps it was also one of the causes of instability), the Break indicator (brake system) periodically lit up. In this situation, it would be logical to return the car, but since all the problems did not appear immediately (the first two days the car was just standing in Minsk, I received it on October 22 only because the initial rental agreement was from October 22 to October 31), and on the third day, after we drove away from Minsk kilometers 100, and in order not to spoil the vacation for loved ones, given the driving experience of more than 40 years, we decided to continue the journey.
A few annoying moments related to the return of the car:
- parking in an overloaded parking lot of a service station, concentrating not to touch other cars, when reversing, the rear bumper touched the open door of the box, slightly damaging the paintwork of the previously battered bumper. For this, the owner of the rental, Artem, demanded $ 60. Although when receiving the car, given its far from fresh condition, the woman who issued the car said that there would be no complaints about scuffs, the main thing was that there were no dents. At the time of the incident analysis, at my mention of this, the woman was "blown away" from the site. Photos of the violation of the LC coating of the rear bumper after hitting the door of the box are also posted (the place of damage is wiped by hand).
- because in the first two days it was not planned to use the car, when it was received at 11:31 on 10/22/2023, it was agreed that the car would be returned on 10/31/2023 in the interval between 14:00 - 15:00 without charging additional payment (otherwise payment could be made immediately during the same time when receiving the car), which was marked on a copy of the lessor's contract. When returning the car, the woman refused the agreement in a telephone conversation with the rental owner, and said that I only informed about the late return. As a result, 50 Belarusian rubles were still withheld from the pledge.
Conclusions for yourself:
- when agreeing to rent a car in advance, require a standard lease agreement from the landlord to familiarize himself with the specification of the car's configuration (in my case, there was no first aid kit and an emergency stop sign, and of course a fire extinguisher!). Familiarization with it upon receipt in a hurry is impractical (there are many clauses in the contract about the responsibility of the tenant, but there are practically no clauses about the responsibility of the landlord, or they are veiled in such a way that they remove responsibility from him. For example, you can get a car to replace a faulty one only if it is available ...)
. It is also advisable to request a photo of the current state of the car, and not take into account those posted on the site (an annoying puncture with optics could have been avoided if I had assessed its condition in advance).
- when receiving a car, carefully document its condition, and record all oral agreements in writing.
- try to rent a car with full insurance (CASCO), also paying attention to its conditions (there may be hidden deductibles).
- take "fresh" cars.
And yes, on the website the action "Washing for free"
is distributed on condition of renting a car for 4 days or more. They managed to charge 15 Belarusian rubles for a car wash, and this despite the fact that the car was rented for 10 days.
Update on the comments of the service.
Added a scan of the act of receiving and transferring cars. Red highlights the "desire" of the service to follow its own mottos - "Safety above all" and "Your peace of mind at the wheel is the result of our care for each customer." For your information, according to the traffic Regulations of the Republic of Belarus, the operation of vehicles is prohibited in the absence
of a first aid kit, a fire extinguisher, an emergency stop sign in a bus, passenger cars and trucks, a wheeled tractor, a self—propelled car (item 44, Chapter 7 of Annex 4). The rest is in the answer and I don't want to comment. Let everything remain on their conscience...
Now the question to Yandex is:
"Why is the scan of the car acceptance certificate visible only when I am logged in under my account, and not visible in the public domain?"
The appeal is registered. We are waiting for a response from Yandex.
Yandex replied that the acceptance certificate is a document, so it is hidden from public publication)). This, and the default ranking of reviews not by date, but by the criterion of their positivity, distorts the objectivity of the real picture of service provision. It will not be a surprise if after some time this review will be deleted, or will not pass the next moderation in Yandex. But, fortunately, there are other resources.
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August 25, 2023
We took the Focus for a week, we are very happy with everything. The car is in excellent condition at an affordable price. The staff is very polite and willing to get in touch. Without question, they extended the car for another two days at the request of the car. I definitely recommend it!
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5
August 14, 2024
Individual approach to each client.
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August 31, 2023
Good rental, helpful staff. We took a Ford, the car is in good condition, without any comments. We were completely satisfied with the service. :)
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September 15, 2024
Everything is clear
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May 27, 2022
Excellent rental, everything is fine, I recommend it
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June 15, 2021
The car is not in perfect condition, but the guys are honest and decent.
I took cars from them several times and there were no problems.
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October 1, 2017
I used the service of this company a few days ago. It is safe to say that the guys offer the most favorable prices in Minsk. Polite staff, quick registration, the car is in good condition. I recommend this company if you need to rent a car inexpensively.
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June 26, 2019
Excellent choice of cars, good location in the center and always friendly staff
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May 16, 2019
We rented a car and were satisfied. Three days of renting a car on the machine, and even a hybrid for $ 80. Great price. I really liked it.
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5
February 5, 2020
I took the car several times. Always a clean car. I recommend
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September 2, 2019
High quality of service.
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