A professional team .I would like to note separately the ideal technique of making rolls and sushi, and as a result - incredibly delicious))
It would be great if drinks were added to the menu (for example, lemonades or coffee) so that you can immediately have a full meal)
I definitely recommend it!
Good afternoon!
The food is delicious, everything is fine, but there is a nuance. I ordered Food rolls for the evening via Yandex. The restaurant accepted the order with delivery by 22:30, and then canceled it without warning! It would be possible to notify by phone. We are waiting for the order, and as a result we get a spoiled evening, because time no longer allows us to choose our food at will, and those remaining restaurants that are still open at this time will bring it very late.
Yandex referred to the fact that the restaurant staff did not have time to update the menu. Amazing incompetence, if that's what it is.
I'm leaving screenshots. And if you order food for the evening at this restaurant via Yandex, then be on your guard!
I ordered pizza through the app on 08/23/24 at 20:11. Judging by the history of operations at 20:52, the pizza
was ready with the status "awaiting shipment" and
the order was completed judging by the history of operations as early as 23:55. But even that's not all, at 23:55 the pizza has not yet arrived.
Somewhere at 00:00, I did not get through to the operator the first time, to my question "why do I have the status order completed but I have not received the pizza yet", they answered that they would now clarify the question about my order and call me back. But they never called back. At 00:20, the courier rang the doorbell. Because they paid online, the operator said that the next time they ordered the same pizza, it would be free. But considering the whole situation, the pizza arrived almost 4 hours later. God only knows where it was stored for 3 hours, the dough is dry, add. the sauce that was chosen was generally frozen and swollen in a sealed jar.which is not surprising, because the pizza was lying somewhere and heated for 3 hours, the pizza doesn't look very good anymore. Naturally, I'm not going to order even a free one, I didn't have enough to get poisoned. Draw your own conclusions...
Disappointed Once or twice a long time ago, but yesterday the bottom was broken, my daughter turned 14, I called friends, ordered sushi, she loves it, the children did not touch it, Bonita or whatever her name is, with tuna, which should have been with ...A CANNED food that stank so much that it was impossible to just. All rolls are oblique curves of different sizes and thicknesses. And how brazenly you began to deceive! We went and outweighed the set, it is stated that you have 860 grams, and everything with boxes, sticks weighs 750 grams. We will not order anything else from you, and I think that it is worth sending Gosotrebnadzor to you there, I looked through the window, there is a mess in some container, the young people are alone, but, unfortunately, they mostly do not want to work qualitatively.
There is no customer orientation from the word at all!
When picking up, the workers are rude and close the pick-up window in front of the face. The deliverymen insult and then hide in the back room behind the door. After submitting a complaint to the book of complaints and suggestions, a standard response comes that does not even relate to my complaint in any way and could not even correct the numbers in the response that would somehow look like an answer to my complaint. The complaint book was torn up by the way. Attempts to contact the manager through the call center do not help in any way.
We've been ordering here for many years, but today, apparently, we made our last order.
Initially, there were premium rolls of excellent quality, but for the last year or two there has been a constant jamb with them.
Paying a little more than 90 rubles today (and this is still minus 20%, because there was a pickup) ruined both the mood and the evening.
- The Nevada roll, which was supposed to include another shrimp, was decided to be made simply with cheese, and somewhere else without nori
- Apparently they decided to improve the recipe of baked Brooklyn and added burnt rice to us (the roll fell apart so much that it was impossible to take it even with your hands)
- in okinawa, thank you at least for the black avocado, because in some pieces only cucumber and shrimp were
- "maguro".. who ate the rest of the rice, tuna and cucumber remains a mystery
- my favorite "cheese shrimp" as usual looks like vomit, nothing changes here.. and although n-no, some crooked-armed person, apparently, also forgot to put on glasses when he cut the roll.. about the fact that the nori in half of the rolls were peeled off, I will no longer specify
- Brooklyn.. fried onions were spared, rice too, because I could have come with mine, I just had to call.
I don't even want to write about the underweight, the size of the rolls themselves and the size of the tuna pieces in Philadelphia Tuna.
Thank you for being with us all this time, but goodbye. Today was a bust on all fronts.
The order was delivered only after 1 hour and 37 minutes, considering that the address is in the blue delivery zone (59 minutes). At the time of registration, no one warned that the delivery time was longer (a busy day or the like)The deliverer took the full amount.
About the pizzas themselves: they took thin dough - breadcrumbs, in a word. Pizzas are not cut to the end: you try to take a piece, but in your hands you have half or only the side. And this is for 50 rubles.
Very disappointed!There was an order for 1.5 hours delivery, the set was terrible, not evenly sliced, rice was dry, daikon (zucchini) was raw, baked were cold, crab sticks instead of crab, the evening was just ruined, it was much tastier and more pleasant to order earlier, it's a pity, the quality does not match
Today we placed an order for 4 shawarma, underweight for all four. In two layers of packaging, it reached 80 grams, which will remain after opening it, there is no need to explain. As it turned out, they can't give an answer, but they offered a free one for the next order. The spoiled impression will not go away.
I ordered sushi today, the delivery time is from 11.30 to 12.00 (I called 10.00), I did not wait for the specified delivery time and at 12.10 I called to clarify where the order was. As it turned out, my order was not placed for reasons that I do not understand! Thanks for the ruined lunch.
Как говориться: "раньше было лучше".
Раз Два изначально задали высокую планку, очень вкусная и качественная еда, хороший сервис и быстрая доставка.
Но в последнее время, к большому сожалению, стали недотягивать по всем пунктам. Читая отзывы других, вижу, что не только я это заметила.
Для примера прикрепляю фото своей любимой пиццы, которую с душой делали раньше, и какой её привозят сейчас.
1 фото - раньше
2,3 - сейчас
Пицца "пеперони лайт"
Вкуснейшая пицца пеперони со своей изюминкой в виде сладкого чили соуса, которым её поливали.
Однако уже третий раз сталкиваюсь с тем, что её просто не поливают этим самым соусом. И об этой проблеме ранее уже писали отзыв, когда подряд приехало 2 из 3 пицц без заявленного сладкого соуса чили.
Очень жаль, что сотрудники, стали так невнимательно относиться к своей работе и приготовлению блюд.
We bought rolls in the island in Mandarin Plaza today...Of the 3 boxes, 2 are rotten...In Philadelphia, the fish smells bad and bitter, in shrimp rolls they are raw and slimy..only there don't seem to be any questions about salmon rolls
I hope we don't get poisoned...
I'm shocked
The delivery is a little lame in time - I specified one time and they have never delivered on time yet... But in general, the sushi is delicious and the pizza is worth it❤️ I recommend it!🥰
We ordered a set on September 7 and were very upset, for the 3rd time in a row, the rice was fresh and overcooked. It used to taste better-a fact. I don't understand where so many good reviews come from, maybe we were just unlucky
I ordered a hot pizza today, I liked everything. And I also liked the girl who delivered the pizza, her name is Sveta. She's just a nice person, friendly, happy Easter. It really lifted my spirits. Such people should be encouraged. Thanks, everything was delicious. I wish you success and prosperity.
You order a regular fillet, light arrives, the fish is only on top, well, how is that? and look at this flawed piece from the edge 😂 you can't glue quality control in this case) it's not here
Good afternoon! For the first time today I decided to try shawarma and was shocked by how tasteless it is to cook pita bread burned, Peking cabbage bitter 7.9 it is not worth it
I ordered the delivery of rolls and pizza at 17:07, the order was delivered at 19:35.We were delayed for 40 minutes, the pizza was not included in the receipt due to being late.After they called for the first time to ask how much the order would be, they said in 30-40 minutes, we agreed and waited.But the waiting time passed again, after calling the manager, the courier called back and said he would be there soon.Upon receipt of the order, the courier took the pizza out of the thermo bag, came home, unpacked the order and unpacked.The baked rolls were cold (but that's not so important), THE PIZZA WAS SO COLD that you could hit the table.We called the manager, hoping to resolve the situation.The manager offered to reheat the pizza at home, appealing that we got it for free (due to their lateness).We decided to reheat the pizza in the microwave, the result of the reheated pizza in the photo... The pizza was chicken in cheese, where is the chicken?))The dough is made of stone, but I will keep silent about the cheese…
Sushi Delivery Set 5.
Not bad. It's even good. But it's not perfect, and even more so, it's not super. Highlights:
-Some sushi is falling apart;
-there is no soy sauce in the set (attention - In the SET!!!) = shame.
There was a problem with delivery, if you can call it that.I ordered 2 pizzas by 5.15 pm on Friday. the operator called back and explained that this time meant 17.15-17.45 and reoriented for the near future, that is, within an hour, but in the end they got something wrong and brought it only closer to 6 o'clock and pizza at the lowest cost for free due to delay.but in general, everything is not bad
It's terribly delicious! Thanks guys! It was after you that I fell in love with rolls!
I am updating the review on 02/18/2024.
Something has changed. The delivery is fast, but the pizza has changed. Dry, zero sauce, something is wrong. Either the cook or the recipe has changed. You know, my husband and I used to "fight" for your pizza, it was terribly delicious. Today we are fighting over who will finish eating.
The delivery was delayed up to 3 hours. I had to call 4 times to find out where the pizza was supposed to be 20 minutes ago. The call center fed me with promises about the delivery time, none of them came true. The courier insisted that the pizzas were still warm, but a little more and it would look like a store freeze. Who is to blame is unknown. Maybe the management is bothering one courier in a hurry, maybe the courier who delivered sushi on time to another customer sacrificing my order. One fact is that what happened is unacceptable.
The order was made in advance at 15.00, at 19.00, as a result, an SMS came about readiness at 18.01, the order arrived at 19.45. Cold pizza - instructions on how to warm up on the package. Why do I need a cold pizza to warm up? Are there many orders? I made an order in 4 HOURS. It's not the first time this has happened. We forgot about the order last time. It is better to order elsewhere. And the taste has slipped from a solid 5 to 2 with a minus.
Don't waste your nerves and time.
There are no stars!!! Disgusting attitude towards customers . The order was waited for 3.5 hours!!!! The courier arrived, began to say that he was not to blame and the operator said that she was not to blame either, so solve the problem with an asterisk, which of them is to blame!? Apologies were not heard. The mood is spoiled, the evening is spoiled, the impression of the split is no 👎 made amends, made a discount 👌 thanks for that. As for the rice is not cooked, the rolls are falling apart, the rolls were dipped in some flour and onion stuff, the oil is not the first freshness. There are no questions about the noticed roll.
Excellent and delicious pizza.we buy only here.sushi is also great.I recommend.always fast and delicious.comfortable.only the work time needs to be done around the clock))
We took sushi to taste for 4 minutes. And according to the service for 2ku. When accepting the order, they said that if the pickup would be faster and the order would be ready for delivery within 20 minutes. As a result, I waited near the pick-up point for more than an hour, when I learned about the readiness of the order, the employees behaved without restraint and said wait for SMS. After more than an hour, the SMS did not arrive, but the order was already ready. From now on, I advise you not to voice non-real deadlines
I ordered on the site the third time, because either something flew out of the order or was not added. Therefore, before ordering, I double-checked the order, there was pizza and sushi, as a result, two portions of sushi came. I ordered pizza for a child, I couldn't do without hysteria. How can you make a high-quality service with a "lame" website through which incorrect orders are placed
We made orders and by the specified time the order was never ready and had to wait outside in bad weather... just like other people. We live nearby and so constantly: people come and expect. The food is not bad. But it differs from the photo
Раньше заказывала суши и пиццу только здесь. До того момента, пока не привезли суши, состящие из одного риса и невидимых других составляющих.. спустя долго время, решила снова попробовать.. но и в этот раз безуспешно! Кладут самые крайние сухие части, один рис, и ничем другим там даже не пахнет.. из плюсов-это курьеры, быстро максимально, но повара максимальный ужас! Отзыв у себя на сайте не разместили, значит отношение к клиентам соответствующее. Не рекомендую данное заведение!
Decent pizza, and the price is very pleasant, we always order here. The waiting time is 30-40 minutes.There is also a discount for pickup
Pleasant employees
Осторожно ,возможен обман! Повторю отзыв от 03. 07. 2023 раз размещать в вашем прилодении желания у вас нет. При заказе пиццы,использовала промокод на покупку в приложении. При введение протокода появилось уведомление, что промокод защита и к выдаче моя пицца+бонусная. В пункте выдачи сказали,что они не имеют таких данных про бонусную пиццу и предложили звонить в тех поддержку. И началось веселье-техподдерда не владеет ни данными о заказе, ни возможностью дать объяснение . Считаю это мошенничеством и введением в заблуждение клиентов. Вместо обещанных 2 пицца, была 1 и полностью испорченное настроение. Зачем обещать то, чего нет? На фото видно, что заказ по приложению первый.
I take off one star for forgetting to put a full order in the last 3 days.. then they won't put the ginger you paid for, then they won't give you soy sauce, and at least they didn't put a portion of sushi at all.. there were three in the order, they put 2 and didn't even apologize..
The pizza is just terrible.It's ridiculous to actually pay such money for one loaf without a normal filling.By the way, the price in the city is far from low. In other establishments, if you buy 2 pizzas, you get a third one as a gift, but here it is more expensive, less high-quality and no bonuses.We will not contact you anymore.The child did not eat ((((
It was delivered in 80 minutes, as stated. Despite the fact that I live in an extended area. The baked rolls are great. Even the rolls, which are usually about nothing (small ones in a nori leaf with cucumber/avocado) turned out to be quite good.
In general, I am already glad that they were simply brought, unlike other establishments.
Hello, the order came quickly, the pizza was hot.We ordered a spicy pizza (Mexican) and did not regret the spicy scribe.They left the rest for tomorrow. Thanks a lot
5 лет заказываем, никаких вопросов или косяков! Все вовремя, самовывоз с приятной честной скидкой! Большая благодарность всему коллективу от владельца, поваров и до доставщика! Спасибо ребята что вы есть в нашем городе!
Delicious pizza, rolls. In terms of price/taste ratio, they are the best in the city. We order only here on a regular basis and have never been disappointed.
It's not tasty. The food is disgusting! The products are most likely not used fresh, because after eating, my husband and I got poisoned. We do not recommend and do not recommend!
The order was placed on 01.01.2024 at 17:02. It was indicated that the delivery time was increased to 2 hours.
As a result, the order arrived only at 20:05.
As a result:
1) it feels like there is no extra cheese in the second meat pizza
2) There are also no free sauces
We constantly use this delivery, but this situation is very frustrating.
Ordered by the time, brought an hour and a half after the specified time, while forgetting to put the chopsticks ... the rolls are dry, there is a lot of rice in the rolls. We will never order in this store again and will not advise others!(
At the opening, they admired pizza and other products.
Over time, the quality has become worse and worse. They completely refused to buy pizza, sushi and nuggets at this institution.
I stopped ordering at this institution…
The sushi is terrible, the rice is dry, there is little filling, I'm not talking about pizza anymore, one loaf.
Very often, water or sauces are not brought, and payment for this is not refunded…
We ordered pizza at 18:26, the courier arrived at 20:13, the pizza arrived COLD, no hint of thermal storage, although before delivery the courier took it out of the thermos bag.
We were waiting for our order for 1 hour 45 minutes and at the exit it is unclear what to pay money for. The service leaves much to be desired... The manager apologized and offered.. to wait