Расчётно-справочный центр № 4
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Kamiennaja Gorka
630 m
Mikrarajon Kamiennaja Horka
410 m
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155 reviews
May 16
COMPLAINT! Today I came to the RSC to the passport officer to exchange my passport and the child's. I took ticket 159 at 17.38. I waited in line for two hours just to get the application forms. I was immediately warned that if I did not have time to fill out the applications, they would close at 20.00. Due to the fact that I did not fill out the applications correctly, I was clearly told that they would not accept them from me today. I.e., I drove through half the city, spent more than three hours of time to take application forms? To my question: will I also have to wait two hours on another day to submit these already completed applications? I was told that yes, in the order of the queue. It turns out that in order to exchange a passport of a citizen of the Republic of Belarus, I have to spend 6 hours of time just to apply? There are no application forms in the hall itself (there are only forms of additional agreements), there is no information that they can be filled out in advance, waiting in a huge queue. I believe that the employees of this RSC behave unprofessionally towards people, and disciplinary measures should be applied to them. If the person has already waited for his turn, do your job to the end and accept his application. It is interesting to know the opinion of higher authorities on this matter. It would be correct to write a complaint there to take response measures.
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9
3
September 6
What I want to say about the repeated unfair and sometimes unbiased assessments of this RSC. People open your eyes, as if you work in those organizations that are spoken of in the common people "It's good where we are not" In the RSC 4 Frunzensky district and in other RSCs of our beautiful city of Minsk, the same good, adequate and competent employees work and for this 5 check-in, and what about who- the day didn't work out, the problem is his personally! I say this because 80% of all outrages and complaints are not the fault of what you call "incompetence of employees" but simply not the desire of citizens to pay attention to the information that is posted on stands in institutions, as well as on websites. So much for the 21st century! So there is nothing to throw mud at everyone, first of all pay attention to yourself. And don't count everyone around you as a g***, and you are so white and fluffy. This was my subjective view, now let's move on to the objective points. Yes, I agree, it may not always be convenient to solve something, but again, as if everything always goes smoothly, this does not happen! We all know perfectly well that the Frunzensky district in Minsk is the largest and there are queues from there, you should understand perfectly well that this is due to the fact that each RSC has personal accounts assigned to some RSCs and more than others. Also, for those who are "in the tank" for whom information is posted on the stands that there is such a wonderful function as pre-registration, this is me to those who complain that there is a queue, of course, if you swear without lifting your ass, you will not come to anything! And in conclusion, I want to wish all the employees of the RSC, no matter 4 Frunzensky or some other in Minsk, patience, health and joy!
See original · Русский
May 29
Waiting time: once I arrived, I was 50 in the queue, another time - the third
Service: pick up documents in one, make a certificate in another queue, and what if I was called to 2 windows at the same time?
Staff: there are adequate polite people, and there are those who are not used to politeness in communication
Location: there is always a place to park
See original · Русский