All the time I considered the specialists friendly, able to suggest how best to solve the problem, but today I came across the opposite. It seems that they are being torn away from solving global problems, although there were no more visitors. Of course, the workers did not raise their voices, but it is possible to bring a person with intonations. The mood was spoiled for the whole day and the issue remained unresolved. If you don't know how to work with people, or you're in a bad mood often, why are you working here? Terrible service on utility bills!
The service is good, but some services are very long, which leads to queues. It would be more comfortable to organize tables with chairs instead of racks near specialists, as in the new BTI, for example. It would be more convenient for paperwork, and for the elderly and sick people too.
it is located behind the Comrade cinema in the city center. the girls are friendly and knowledgeable. I prescribed a person - we did everything quickly and without nerves. well done.
Electronic receipts, payment via Internet banking...fast, convenient, I've already paid for everything on the 12th) If you have any questions, call by phone. everything was explained in an accessible way. I am satisfied.
There are no complaints about the employees, everything is fine, but it pisses me off that I need, as usual, a bunch of all sorts of unnecessary papers for everything (
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4
СЕРГЕЙ
Level 12 Local Expert
April 26, 2024
I would like to teach the staff politeness and respect for elders
the work itself is not organized rationally. There are 5 windows, but I work only 2 at the same time and each in its own "direction". with a queue in one and an empty second, it's not a big deal