A great hotel. The rooms are super class. The rooms are decorated in the highest class. Everything is clean and comfortable. There are no words. The breakfasts are delicious. Only one disadvantage is that the receptionists are a bit rude.
For the first time in Shymkent and in this hotel. I really liked it, clean, tidy silence, very friendly staff, attentive to the guests, delicious breakfasts. There were 6 days, if we go again, we will stop there again!
Nice hotel and super location.
There are many entertainment venues nearby, as well as a shopping center. Everything is within walking distance.
The hotel rooms are good, the room service is excellent too
Great hotel! Very clean, the rooms are sooooo spacious! The linen was changed daily, the air conditioners worked. The Georgian cuisine restaurant was very tasty, there is a large selection on the buffet, and the dinners are wonderful! We were very pleased with the warm welcome of our Kazakh friends! Thank you🫶
Unfortunately, the hotel left a negative impression. There was only one set of towels in the room at check-in, and although I asked for a second one, it was brought only after repeated reminders. Wi-Fi is formally available, but it absolutely does not work — it is impossible to use the Internet. The breakfasts also leave much to be desired: the choice is modest, and the quality of the food is average. I do not recommend this hotel if you expect a comfortable and hassle-free stay.
Well, such a mid-level hotel. A weak breakfast. It's beautiful inside. The numbers, in principle, are for four, there seems to be nothing negative, but in general there is a general feeling that something is missing.
A pretty good hotel. The scale of everything was amazing, parking, hall, room and bathroom, everything is big! Room service for 3, they can leave dirty dishes and the like, but sometimes they were cleaned..., so the overall rating decreased. There is a middle-class shopping mall and a highway interchange nearby. Downstairs there is a disco on weekends, which absolutely does not interfere with relaxing, the sound does not penetrate beyond the perimeter of the bar. In general, I recommend it for everyone.
It was very pleasant to be in this hotel, everything in the room is perfectly clean and bright. Everything you need is available. The kitchen is amazing, everything is delicious. I really liked it.
Here is the hotel.Polite staff.It is very clean and cozy.We liked it.The room is spacious, the breakfast is chic, buffet style.Spa and jacuzzi balalarymyzga unada.Now only to you
Everything is good in this hotel: large rooms, courteous staff, comfortable beds, a wonderful spa complex. A varied breakfast. But I'm shooting a star for the fact that there was almost no Internet in the room. I had to work in the lobby. Nowadays, I think this is not acceptable in such a hotel.
All the beauty is inside. The most gorgeous panoramic view. Cozy atmosphere. Cleanliness in the room. I am very pleased that I visited such a beautiful place. I wish there were more such beautiful hotels in Shymkent....there is a lot more to write, but I advise you to visit this wonderful place yourself.
A good hotel, standard for chain hotels, the room is comfortable. The main advantage is the spacious rooms. Of the minuses - there was no coffee machine in the room and breakfast is completely boring. The interior of the lobby is for an amateur, a little comical now all this "gilding" looks, in my opinion.
It seems to be an interesting design solution , good finishing materials , but the rooms are already so old, the furniture is simple and breakfast was at 3.
Just a great atmosphere, decent service, smoking is not allowed in the room, a fine of $ 50, I do not advise smoking out the window, the hotel security service graze the windows from the street
Cleanliness and order everywhere, very decent breakfast (buffet), spacious rooms, all staff speaks Russian, there is Parking in front of the hotel, views of the city, highway, so it's a little noisy with the window open.
We stayed in March 2024, the hotel is super! The service is at the highest level, everything is within walking distance, the breakfasts are very tasty! We will definitely come again!
Great place! Wonderful staff! We lived with my husband for a week, rested from the heart! And we slept well and it was delicious in the restaurant! And the staff is extremely friendly and helpful! Thank you very much!
Clean and cozy. There are not enough convenient outlets in the rooms. On the 6th floor of the hotel there is a hookah chain "Mint" with good cuisine and cocktails
I came to this hotel on a business trip, lived for a week. The hotel is almost new, the renovation is fresh, everything is new, tasteful and very beautiful. Good conference rooms, equipped with everything you need, both technical equipment and a board, etc. the staff is very polite, friendly, room cleaning is good, the bed is fresh, the rooms have everything you need, live music plays in the evenings in the lobby of the hotel.
A good hotel, well deserves 4 stars, of the advantages:nice rooms, a spa with a convenient work schedule, delicious food in the restaurant, friendly staff.
I would like to improve: cleaning service-not thoroughly cleaned rooms, poor water pressure in the room.
Everything corresponds to reality as they write about themselves
The best hotel in this city from all the chains in Kazakhstan
The best management and service
Everything is very clean, the staff is friendly and courteous. I will recommend it. The location of the hotel is convenient, there is a shopping center, restaurants nearby, there is a bazaar not far away.
Everything is great!This is the third time I have stayed at this hotel, everything is on the level.The room is always cleaned, there is everything for convenience, even a bidet.The room is spacious and bright.A good lock on the front door.Once again, no one bothers.True, voices from neighboring rooms are often heard in the evening, but it is tolerable.Breakfast, Spa, service staff-everything is on the level.The staff is all friendly!
The room is clean and the service is good.
At the expense of breakfast, I wish to improve the quality and a wide range.
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Level 7 Local Expert
July 18, 2024
A strange hotel, the rooms are located around the perimeter of the atrium, all the doors open into the common hall, hence the noise insulation is at zero, like in a roadside hotel. There is some kind of ill-conceived soap in the room, there is a sink in the middle of the wall, the toilet lid is tilted, cars can be heard through the windows, plumbing is cheap. They put towels on one, although they stopped by as a family. The upper floors can be heard flushing the toilet in the room. A lot of gilding; the interior is for an amateur. Coffee at breakfast is not tasty, porridge without sugar and salt. In the lobby, drunks are screaming all night, they don't let you sleep, and this is called Ramada. The staff is incompetent. We will never go to this network again
The breakfasts are super, the location is also not bad, the staff is polite, but one big minus is that the walls are very very thin, everything is audible
Almost everything is fine. The buffet is large and varied. The beds are soft and comfortable. The rooms are large and comfortable. Minus the dirty plumbing.
Awful. The price-quality ratio does not match! There was no hot water in the room when checking in. There was a set for 1, although there was a reservation for 2 guests. I had to move. The new room also had a set for 1 guest. The hotel is new, but the renovation does not match.
Good service and cuisine. A varied breakfast buffet and friendly staff. The rooms are spacious, I would like to mention the panoramic glazing separately.
I was in a superior room, the room is very clean! The administrator (though I didn't remember her name, a young Russian girl) is a professional in his field! Recommend
The rooms are clean, everything is there. Of the cons, only the shower rack is broken. But this is not a complaint, but a wish, basically everything is super. The spa area saves you in such cold days of winter
A great place to stay and relax.
The rooms are always clean, daily cleaning, replacement of towels and individual accessories. Decent breakfast (buffet) at a comfortable time (from 6:30 to 11:30). In the evening there is live music in the central hall. The staff is very polite and ready to help in any situation.
Everything is of very high quality. The food is very tasty. The staff is friendly and courteous. The rooms are clean and comfortable. And live classical music every evening! As befits the Ramada hotel chain around the world.