Quite a decent hotel. Friendly staff. The room did not have a pleasant smell, it was changed without problems and unnecessary conversations. As a result, I extended my stay beyond the planned period.
The pool is cold
The rooms are old with shabby furniture
When checking in together, they put one set of personal accessories
The breakfast is varied, but there is no dress code.
People in outerwear come in and shake it over your food.
I want to tell you about my stay at the Ramada Almaty Hotel, Republic of Kazakhstan.
Upon arrival at the hotel, I had to wait 25 minutes to check in as my phone booking was not entered into the booking system.
It was terribly cold in my room, the heating was not working. No one answered my request for an hour. I had to personally go down to the front desk.
The level of service is disgusting.
The director of the hotel, Sergey, is absolutely not competent and does not solve the problems of the guests. Terrible service. I will never recommend this hotel again.
The management of the hotel, amateurs!
The quality has dropped to zero. I was a regular guest of the Ramada chain. Apparently their time is up.
A good four star hotel good service location in the center nearby there is a gas station nearby there is a cafe market also nearby there is a hospital and a morgue
The rooms were nice, but the TV didn't pick up the signal in all the rooms. In one it shows, in the other it doesn't. The breakfasts are good: porridges, omelets, etc.
It needs repair,plumbing!Audibility is terrible.The breakfasts are wonderful, the interior is good!The staff is responsive!But the price does not match, of course, like everything we have in principle!But I don't mind visiting this hotel again
In general, the hotel needs renovation, all the floor coverings are dirty and you can walk straight along the trampled paths! The wallpaper is peeling off, there is mold around the edges in the bathroom. The food is good, but the service suffers from the waiters, there is little experience.
The old, old furniture, the old interior, the carpet is all stained, the curtain in the bathroom is all dead, it is unknown to whom it stuck before you. Her staff is very loyal, or rather indifferent to you. Terrible breakfasts, there is practically nothing to choose. For the money that this hotel is on display, it is better to choose another one.
The repair was needed 10 years ago, the bathroom in the suite has lagging wallpaper, cracks everywhere, etc. Who is used to living in the Ramada-definitely not in this one
I got tired of breakfast on the second day. The rooms are dead, the contingent of guests is not the most pleasant. On weekends, at night, you can see girls of low social responsibility and drunken hotel guests with them
The rooms are incredibly comfortable. We stopped twice. The cost of the room includes a pleasant hammam, a comfortable swimming pool and a gym. The location is very convenient: the center is close, the Medeo - Cimbulat cable car is 30 minutes by taxi. The staff is very pleasant and polite. The breakfasts are great. I'll come back here with my family.
The hotel needs to be renovated, but the most important thing is to change the towels, they have clearly already worked out their own. The breakfasts are quite meager. If you stay for more than 3 days, it is better to go somewhere else in the morning. The staff is friendly and helpful. Another disadvantage is 1 bottle of water per day, the rest is for an additional fee. By the way, this is no longer comme il faut, many hotels provide water without restrictions at the request of the guest.
The hotel needs renovation, they gave a room with a crack in the bathroom, the breakfast is average, but at the time of my stay, it was the most successful option.