It is a pity that the arrival at this hotel was overshadowed by the work of the staff. It's the first time I've come across this. A good hotel is ruined by incompetent and annoying staff.
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SLEDEXC
Level 26 Local Expert
November 7, 2023
A good hotel and restaurants, but the attitude towards Russian speakers is not very good, it is better to communicate with the staff in English)
What can be distinguished in this hotel is a SPA, a gorgeous view, a sauna, a swimming pool, a bar - everything is gorgeous, but the rooms are PPTs. Of course, the reception said that you have the best room (since they stood at the reception for 30 minutes) non-smoker, etc., but I think they don't put ashtrays in non-smoking rooms the whole floor is smoked!)) There is a terrible smell of sewage in the bathroom, the carpets are stained. I think the rooms have been in need of repair for a long time. Otherwise, the breakfasts are good, geographically it is also well located, you can live.
The hotel keeps its brand, everything is at the highest level. The casino he has with him is the best in the city. And it gives you a chance to win, beautifully, cleanly.
Everything is fine, even very good.Two luxury swimming pools, a casino, etc.But the reception is deceiving, they took money for a business room of 650lari per night, and slipped a standard that is much cheaper and very slow staff, who, for example, brought a hair dryer that had to be changed in 15-20 minutes, but despite the cons everything was fine.Take the 12th or + floor and preferably the right wing the view is unrealistic
The rooms are dead, the hotel is old, there are not even bathrobes in the rooms, a gig set too, I have not seen such a bad breakfast for this money in more than one hotel!I do not recommend this hotel!
the repairs are already outdated, but in general everything is very cool
of the minuses, you can note the asphalt desert = parking in front of the entrance instead of a shady place with vegetation