Quattro Family Club Dem Hotel
Address
Contacts
+90 242 565 13 71
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Business hours
Business hours unknown
Directions
Alanya Konaklı D400-14
980 m
75 reviews
October 21, 2024
The amazing hotel with amazing stuff! The best holiday for families with children
1
August 6, 2024
A wonderful hotel. The top five is above average. There were seafood and a variety of fruits. Children's menu . Every day of the performance. The pool is clean, the slides are safe. There is a "frog house" for kids. The staff is polite and responsive to any request. Desserts are like everywhere else in Turkey with a taste of margarine. It is better to take baklava at the distribution. Alcoholic beverages are not burnt. I am very sensitive to this, but I have never been sick from them. Tip the bartender and you won't regret it, they are very talented there. To be honest, the staff is more important to me, they are the best here, so I didn't notice the rest. Of the minuses: the main disadvantage is the guides "Anex" Eldar and his dog Mevlut, who work on the territory of this hotel and the neighboring one. They throw people for money, and Anex supports them. Next, the air conditioners (broke down twice), the reception will respond to your request if you only come to them personally, they promise to solve the problem by phone, but then they are dissuaded by changing shifts or being distracted. In short, go yourself. The doctor on the territory is a nurse who only examines herself, then asks for insurance and calls you an ambulance to a normal doctor.
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1
November 12, 2024
In Turkey more than 10 times already. The hotel is not a bad 5, but not super. Lots of greenery, 2-room rooms, great for a family, everything is new and tidy. Main building: it is always noisy and the smell of the bar is provided to you all the time.
I rarely write reviews, tourists should understand 2 things here.
Reasons : the food is monotonous for all 7 days and there is no choice as such, but this is minus half a star! And never (!!!!) do not contact the Anex guide Nurik! The main thing for him here and now is to get money out of you. Promise from 3 boxes, and then.... To disappear or throw up your hands like that happened. Of course, I knew that guides are smart guys and it's easy to sell excursions, but there is a limit to everything! "Brother, I promise, everything will be clear, you have the number." We took a return individual transfer to the airport, won 1.30 hours of sleep from the night, we are waiting for the general bus departure downstairs, of course, has already left, I understand that the departure is in 2.5 hours and we should already be almost at the airport, but there is no transfer! 10 minutes, 20, 30!!!! The phone of the guide, whose duty it is not only to take money for the service, but also to send the tourist home at any time of the day or night, does not answer. 7 a.m., we call him, 10 calls, no answer! There is no transfer! And then after (attention 35 minutes of delay) a minibus sails with the words (we were in traffic for 10) minutes! You are 35 minutes late(!!!!) they spread their hands. And we paid $ 150 for this hassle, we always order an individual transfer at a very early departure when we leave Alanya. Nurik didn't answer the phone like that. At the airport itself, we flew in already at the last minutes of flight check-in! We often travel with Anex to Turkey,. But we did not expect such a surprise in any way (((( photos of rooms on the 3rd floor with the style of Hares, we took them! And keep in mind, if you forget something by the pool like glasses or armbands, circles, they can just be thrown away. Territory 4+
Animation 3-
Food 3+,
beach 4,
the sea is priceless.
We do not plan to come back . Ideal for children of any age: pools and slides from small to large.
There are many pharmacies and shops nearby. There is a place to go out in the evening .
But to be honest, the attitude towards Russian tourists has changed in the last 3-4 years. It's not obvious, of course, but it can be traced when you know how it was before
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