Qatar Airways
41 review
June 28, 2023
Award winning Airline. 👏
2
1
November 2, 2024
I flew Qatar Airways for the first time - I liked it, more space, very friendly staff, delicious food and a lot of different drinks - including alcohol.
Good multimedia, lots of movies and various entertainment programs. I really liked the route map and the camera on the nose of the plane, I saw it for the first time. But unfortunately not on all planes.
A convenient application, quickly and easily checked in for a flight, immediately sent a boarding pass, which is very convenient.
See original · Русский
2
March 8
I am delighted with the Qatar Airways flight with a 24-hour layover in Qatar.The food on board is the best I've ever flown, the flight attendants are all great beauties!When we transferred, we were supposed to have a free hotel and meals.Not knowing the language, I was exhausted to get to the information desks to figure out how to get a voucher for housing.It was the middle of the night, I walked up to the B desk without any hope and I didn't have the Internet to turn on the translator, upset without hope, covering my eyes with my hands, and then a gorgeous beautiful girl, looking at my frustration, spoke in Russian and with a smile began to calm me down and instantly, like in a fairy tale, solved my question.I want to express my deep gratitude to her. Her name is Zhyddy Asanova.Thank you!The girl organized a hotel for us for free-round-trip transfer, 3 meals.-2 times at the hotel and 1 time at the airport.Also, the girls at the counter were very beautiful, positive and made contact, it's great that there is such a great quality of service!Thanks!
See original · Русский
January 9
I really like flying with this airline. Flights without delays, delicious food on board, excellent loyalty program. Points are awarded quickly and can be spent at the duty-free shops of Hamad Airport.
You can learn about the on-board menu in advance from the application.
See original · Русский
June 30, 2024
We flew twice on Qatar Airways, in 2010 and 2019, both flights were with transfers in Doha. The company's service is definitely at a high level, a wide space between the seats, new aircraft equipped with monitors in the seats, remote controls-satellite phones. You can watch movies /cartoons - there are in different languages, in pm in Russian, listen to music of different genres, play games, watch TV shows and talk shows from a selection, or watch a flight map. Each passenger is given a set of headphones. Meals - you can choose from several options in your personal account for each flight - vegetarian, halal, gluten-free, low-calorie, Indian, etc. (and this is not for an additional fee, at least in 2019 it was so), on long flights they are fed twice, if you did not order in advance, then the menu is distributed in the cabin. They also give out a pillow, a blanket, an individual set - socks, mask, earplugs, lip balm, a set of toothbrush and paste), and this is in economy class. Drinks and juices are often distributed on flights (several times per flight), they say that they have a program to improve the health of the population. Alcohol lovers are also offered drinks in a wide range and for every taste (beer, wine, whiskey, brandy, gin, vodka). The planes are super modern, on the Doha - Krabi flight we had a porthole without a curtain, to "close the window" you need to press a button, and the window darkens ... in general, excellent service, which many airlines should look up to, but in pursuit of cheaper tickets, all this pleasure disappears.
See original · Русский
3
November 2, 2024
Disgusting! They are late from Moscow without explanations and apologies. As a result, I did not make it to the dock, I spent a day in Doha. They didn't board the flight 6 hours earlier. Minus the paid day in the Maldives!
And it is the best airline in the world. Of course, you need to read reviews on Yandex first, and then choose who to fly with. I'll be smarter next time.
The temperature on the plane is the lowest. They do not want to increase. They told me directly: there are too many of you here, it will be hot. People were sitting in two blankets.
I bought from the aggregator, I will make an attempt to demand compensation for all the horrors of this flight. Although, again, judging by the reviews, It is unlikely to succeed.
And another horror was that they did not arrange one segment of the flight for the return flight: registration did not take place. Well, cho was able to log in via checkmy trip. 10 minutes after registration on a third-party website!!! An electronic message has arrived from the airline: You are registered for flights (2 connecting flights). What can you even call it???!
See original · Русский
4
March 3
The airline goes to a meeting and decides everything. The most important thing is to buy tickets directly from them! I was buying from Aviasales and the problems started! They take a very long time to decide everything. But 96 hours before departure, you can directly resolve everything with the Airline.
Yes, flights from Moscow are being canceled now. At least they fly at all, despite everything that happens.
I would like to pay attention once again! Only buy tickets directly from them. And everything will be solved!
See original · Русский
February 14
They praised this bunch, and as a result, they stupidly canceled the flight from Moscow, as a result, they broke the entire composite route, and offered the exchange only for later flights, which did not suit me in any way. They refused to change to an earlier one, although there were tickets, but at "horse" prices. I had to completely cancel the entire route, including the return one, and buy new tickets from other airlines. In fact, I've already lost $ 400, and I'm probably waiting for an "exciting" adventure with a refund from them, judging by the reviews of colleagues in misfortune who also contacted this "best in the world" airline!
See original · Русский
1
October 10, 2024
Disgusting!!!
Flight - Moscow-Buenos Aires, with an infant. With transfers to Doha and Sao Paulo (all with one Qatar Airways ticket)
Departure from Moscow was delayed by 40 minutes, arrival in Doha - in general by almost 4!!! An hour!
We were late for the connecting flight due to these delays!
No apologies, no provision of normal conditions for waiting for the next flight, despite the small child even!!!
In the sl. flight to Sao Paulo - The most uncomfortable seats, in the back and in the last row! With a small child!!! Service - below the baseboard - no slippers, no everything else that is usually available even in the most budget airlines for a TRANSATLANTIC flight - NO!!!
The planes are all old, battered! THE HORROR! SERVICE is MISSING, both on planes and on transfers!
Moreover, even in Sheremetyevo in SILENCE! WITHOUT INFORMING us! - they did not issue boarding passes for our flight from Doha, but for the NEXT ONE!!! (Even if we had time for our own, they wouldn't have put us in jail!!!)
In Sao Paulo, despite the warning that the transfer turns out to be VERY SHORT (because of their delays!!!), and we are with a small child! - they did not bother to release it faster, first of all (although with children they are usually the first to release it ...), but they answered our indignation - "..Well, you run, maybe you can make it ..." Piggishness!!!
Of course, they did not have time, no one waited, no one took care to quickly help with the transfer, give them a ride (after all, there is such an opportunity!), especially SINCE ALL THIS WAS THE FAULT OF THE AIRLINE WITH ITS DELAYS!!!, I had to wait again, re-register for the next flight! And again - no apologies, no basic help!!!
As a result, 2 extra days on the road were lost!!! Naturally, the payment of the hotel for these days is also!
We will demand compensation for lost time, nerves, money!
See original · Русский
3
4
December 1, 2024
It seems to be the number one airline, and in general there are no questions about on-board service. But I cannot forgive the fact that after taking off from Moscow and flying 2 hours towards Doha, they decided to return us to Moscow. And the flight was delayed on the way back. In short, the company is definitely not number one.
See original · Русский
3
February 6
Flights to Moscow are canceled without explanation. A paid day at an expensive hotel was lost because I had to leave early in the morning instead of the afternoon flight. No apologies, no upgrade, nothing. They just wanted to - they didn't sell the tickets - they canceled the flight. Dear Aeroflot doesn't do that either. We won't fly anymore.
See original · Русский
January 23
As always, at the top, literally and figuratively. One of the best airlines in the world. Whenever possible, I always prefer Qatar Airways.
See original · Русский
January 17
Cognac, white wine, sleep on 4 armchairs, have a delicious meal. What else do you need for a great flight🫶🏻🥳😊
See original · Русский
July 6, 2024
We sold a ticket from Colombo to Moscow with a 50-minute connection in Qatar. The docking failed. None of the employees helped, but for some reason interfered, immediately at the exit from the first plane they said that the landing on the second was closed, but in fact the plane stood for 20 minutes with the steering wheel. Here we are sitting exhausted in Qatar without luggage, because of the Qataris absenteeism at work. Let's try to fly away today.
As a result, we remember this adventure with pleasure: I missed work, but we were accommodated in a good hotel, we spent a day in Qatar at the expense of Qatar Airlines.
See original · Русский
3
December 25, 2023
I think that the company does not know how to solve problems, which negates their great service. I flew a lot of Qataris. And I understood one rule. everything is OK, as long as there is no problem. As soon as it appeared, everyone does not know what to do :) I bought tickets in May to Phuket on January 1st. The flight time was postponed several times and it became 12-13 from the docking at 2-3 o'clock, well, that's half the trouble. A couple of weeks before departure, I hardly found out that I was put into economy class from a bought and paid business in one segment, since the plane was changed. No one apologized, explained, or offered options. I couldn't change anything on the eve of NG and flew. then the carousel with a refund began. I write to the Qataris - they send me to the agency, I write to the agency - they send me to the Qataris and so on in a circle. I suggested - do not return the money, give me a voucher. Everything is OK, don't worry, we wrote from Doha, we will solve all your problems. as a result, he filed a lawsuit in May. he passed the first instance, in principle successfully. but, the company continues to defend its position in court (I really don't understand which one:)). the money was returned right before the court session (November 6), mere pennies. in general. It's a shame and a disgrace for a five-star company. It's a shame, really
See original · Русский
13
February 4
It's a great airline. Good planes, delicious food, and excellent staff.
See original · Русский
March 19, 2024
A very cool aircraft transportation company, all the details are taken into account for passengers, a wide variety of drinks menu , hot food , beautiful and polite stewards.
See original · Русский
2
May 15, 2024
I really liked the service and cleanliness on board the liner, the punctuality of the airline, the baggage claim, everything is impeccable and at the highest level!)
See original · Русский
1
October 19, 2023
They do not refund money for a return ticket . The ticket was for 10.07.2023 for me and a 5-year-old child from Kuala Lumpur to Moscow cost 100,000 rubles. 08.07.2023 I returned it. The site reported that 40,000 out of 100,000 are due for refund and that they will be returned within 28 working days. When more than 28 working days had passed, we called the call center. They kept us on the line for a long time, then they said they would call us back. They called back, said they would still clarify and call us back, but they did not call back anymore. I found the contacts of the managers on the Internet. Starting from the head of work with clicks and ending with the most important. I sent 4 applications to their addresses with a request to return the 40,000 rubles owed to me . My letters did not reach 2 of the 4 addresses, the bouncers came that these addresses do not accept letters. Including does not accept letters to the main address. An unsubscribe came from one of the addresses of the customer service staff that a number was assigned to my appeal, in the future they recommend contacting the support chat. More than a month has passed since then. There is no money.
See original · Русский
17
1
January 5, 2024
It's a great airline. A convenient distance between. chairs for a person with a height of 185 cm. Excellent service. Transit flight. The docking takes 1 hour. They escorted me to the exit. The plane was delayed so that everyone could make it. The food is excellent! There is alcohol. Multimedia systems, a couple of films in Russian. Excellent service! One of the best companies I've flown
See original · Русский
3
October 18, 2023
Very good planes, cleanliness, more space between the seats than many other companies. The food is very tasty, not even like the usual on airplanes. A huge selection of alcoholic beverages, free of charge, in economy!
See original · Русский
2
2
May 26, 2023
Doha... It's a beautiful place.. The airport is modern. Of course, everything is expensive. Just like everywhere else. There is a smoking room. We flew to Bangkok via Doha. We traveled from one airport to another by a small train. So, for general development, you can look at
See original · Русский
3
2
February 1, 2024
Excellent airline, good planes, high-quality service, reasonable prices, connections are usually for damage to a suitcase (the wheel broke) compensation was sent without any problems, without lengthy proceedings. We are happy to fly Qataris! 🤙☺️
See original · Русский
October 28, 2023
Disgusting airline. I have been flying for more than 10 years and for all the time of my flights, no company (even low-cost airlines) has delayed or postponed departures. But Qatar Airways twice moved flights from SVO to DOH and in the opposite direction (flight QR 0337). As a result, the loss of more than 15 hours of precious time. I think it is unacceptable that a high-level international company has such problems.
See original · Русский
5
3
March 18, 2024
A good airline. Convenient connections for flights to the USA. But the docking from Brazil is not very convenient. The food on the plane is normal
See original · Русский
October 31, 2024
One of the best companies in the world without a doubt.
See original · Русский
1
December 18, 2022
A monstrous customer-centric company.
We've read reviews about "the sixth year in a row the best car in the world ..." But in fact the most disgusting. We flew to Phuket on September 9th. Docking via Doha is only 45 minutes. And we were immediately worried, but this option was offered by the company and we were assured that there would be no delays. Then the flight was canceled and postponed for a day. Then they returned it, but in the end the flight was delayed even when departing from Vnukovo and arrived late to Qatar. And although our plane to Phuket was still in port, they did not delay the flight due to several passengers. As a result, our flight to Phuket was postponed to ... 19h.! Although there were flights to Bangkok and it was possible to find a much more profitable option. What was our surprise and SHOCK when we were offered neither a hotel nor compensation for the costs of it. We were promised 3x / r. meals on boarding passes, but in the end they REFUSED all cafes. The transit passenger service desks refused to talk. And after talking with a Russian-speaking employee, we learned that such "adventures" happen regularly. After arriving, we sent a letter to the main office, but they refused us there. There was no limit to our disappointment.
And these are just the strongest impressions, but there were also smaller ones. The plane ran out of tomato juice almost immediately. I asked for rum - no, whiskey - no, alcohol was poured into plastic cups instead of portion drinks accepted on all international lines. And with all that, the tickets cost 30t more than the competitors
I can continue, but it will turn out to be an epic.
I do not recommend it.
See original
14
5
September 6, 2024
Very, very rich duty-free. The airline is just on5+++
See original · Русский
1
December 7, 2022
The airline does not care about the international rules for the transportation of animals and even the rules listed on the company's website. The decision to take the animal on board in the luggage compartment (the transportation of the animal was confirmed when buying tickets) is made by the senior flight attendant. How should passengers get inside his head to figure out what size of box he would like to see? Why should a dog with a withers of less than 36 cm fly in a box for large breeds (instead of a size 5 in 7)? As a result of the bestial attitude, they were not put on the flight, the dogs did not get to the World Cup in Brazil. The mood is spoiled and both moral and material harm has been caused. Below is a photo of a box and a dog in which they offered to fly, an hour before the end of registration, of course, it was not possible to purchase or find a rental car. Airline employees probably do not think that in such a large box, a dog in a turbulence zone can be injured. Flight QR 338 on December 4, 2022.
See original
7
12
April 5, 2023
It's a great airline. flights are without delays, the food is relatively tasty and a lot. There was a woman on the last flight, which surprised me.
See original · Русский
1
4
November 13, 2023
The terrible non-client-oriented attitude of the employee Daniil Karpov Evgenievich from Sheremetyevo Handling. There were tickets from Moscow to San Francisco with a transfer to Doha, booking SQ8HQ5, tickets No. 1575258298052 and 1575258298051. Daniil behaved very rudely, we had an underweight in two suitcases, and in one there was an overweight of 2 kg, the employee behaved inappropriately, did not allow us to shift things and sent them immediately to the baggage with an overweight, although we had the opportunity to shift these 2 kg overweight in two suitcases, where we had an underweight, such we have not yet met a boorish attitude, the first time we encounter an employee who did not give the opportunity to shift things, which is why we were delayed and we had to pay for the advantage
See original · Русский
3
October 31, 2023
Terrible airline. We are currently on a transfer in Doha. We are flying from Vietnam to Moscow. The flight was delayed for 15 hours. They refused to provide food and a hotel. A disgrace!
See original · Русский
3
January 12
The best airline
See original · Русский
September 12, 2021
Well, that kind of thing. You pay for a seat when you buy a ticket, and they change it for you even without an apology! They just state and so they also allow themselves a slight irritation towards the client: "it wasn't me who changed your place! This is for balancing!" Just a vaunted service in action… I understand balancing is great. Then return the money for choosing a place, and there are no questions…
See original
8
2
July 25, 2024
As always. The best
See original · Русский
1
March 18, 2024
Very good service, atmosphere, convenience
See original · Русский
October 19, 2023
Very poor customer orientation.
See original · Русский
3
2
April 6, 2023
Good service and delicious food
See original · Русский
3
2
May 1, 2023
The best in the world and that says it all
See original · Русский
2
2
February 15
5 stars
See original · Русский
June 22, 2019
excellent service
See original
7
1