Qanot Sharq
45 reviews
June 15, 2024
Hello what kind of company is this? the departure change one day earlier and they do not inform about it! and do not help to find another ticket or give the opportunity to fly on this day! in Uzbekistan are there any bodies who could solve such problems or still for rich people there is no law? I called all the numbers in two did not answer 10 times and another one does not exist at all number.
Flight number:HH-571
Data: 06.15.2024
6
March 28
Never buy tickets or fly with this airline!
The worst and least responsible employees gathered in one place!
The ticket was purchased with the OPTIMUM fare, taking into account 23 kg of luggage. During check-in, they did not let you on the flight as if your ticket was without luggage and sent you for an additional baggage charge of 13 thousand rubles for only 20 kg. And the ticket itself costs about 7 thousand rubles!
In another position, they boldly cancel the flight and do not warn anyone about the cancellation of the flight. Did you buy a ticket and pay for it, but they took the money and all their powers end here, no one else is dealing with you!
The flight was canceled and no one was notified. We arrive at the airport and it turns out that we will not be able to leave. We approach the airline representative and there is no one there
, the technical support is not responding
Then they reply that as if nothing had happened: if the flight is cancelled, you can issue a refund!
As a result, they bought a ticket for another urgent flight for 3 times more expensive
I suggest it is better not to buy and not to waste your money and not to be nervous
See original · Русский
5
May 16
It's just a terrible airline, if you want to take off with a delay,fly with another airliner, then you go to Canot Shark, the most terrible airline, you took it once and regretted it, I and 4 children arrived at Tashkent airport, there was no flight board,we searched for representatives for almost an hour, as a result we were put on an even more terrible airlineThe center is just a nightmare, we didn't explain anything to anyone, in the end we arrived just in terrible conditions, AND DON'T BUY TICKETS FOR THIS AIRLINE.
I DON'T RECOMMEND IT.
I fly 4 times a month and I can tell a good airline from a good one.
Canot Shark by rating -10000000
See original · Русский
1
May 18
Fleecing Airline!
I was on a flight from St. Petersburg to Bukhara
I paid 13.200 for 2 bags
The ticket price was 9600
No receipt, no cash register, money was transferred to the employee's card!
The worst company I've ever flown with!
They did not provide an order that prices had risen! When I called, they didn't say that the baggage rates had changed and they didn't inform me! In addition, they sent a check to the post office for 10450 rubles, although I transferred 13200 rubles to the employee.
In short, I do not recommend the company in one word, rip-off!
See original · Русский
1
March 30
I had a standard ticket with hand luggage. 55*40*23 and my suitcase fit into these parameters.
But at the check-in, the employee demanded that I pay $60 or leave my suitcase in Bukhara.
At the same time, I saw other passengers who passed with such bags on boarding.
At the same time, the employee pointed me to the validator of another airline with different parameters.
The Bukhara - St. Petersburg ticket cost $300.
See original · Русский
1
December 21, 2024
I flew on 12/19/2024 from South Korea to Tashkent.
The most terrible flight.After buying a ticket and paying separately for a seat, upon arrival at the airport they give me another seat.I couldn't register online either, because the airline's website constantly issues an error.The flight attendants' relationship is disgusting.By pressing the call the flight attendant button, no one comes up.
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4
January 3
At the moment, on 01/03/2025, my wife and child are waiting to board a plane from Bukhara to St. Petersburg. We are flying with this airline for the second time, but the departure time has changed twice. If you have a connection with another flight, think about it several times before buying a ticket. And the support service in Moscow does not work completely.
See original · Русский
2
April 1
On 03/29/2025, the flight from Bukhara to Moscow was canceled without informing about it. I had to buy a much more expensive ticket and fly through Makhachkala. I have left a request for a refund, but nothing has been returned yet. It's a strange airline, you can't rely on them.
See original · Русский
February 4
I flew from Seoul in transit via Tashkent to Yekaterinburg. The flight was postponed in time as much as 4 times for a total of 9 hours. There was no notification from the company, I found out the information on the airport's website
Due to the company's shortcomings, I was late for the transfer, when at the original departure time I should have stayed in Tashkent for 9-10 hours, now I will be waiting for another flight for 15 hours.......
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4
January 15
We flew from Phu Quoc Island to Tashkent. The flight was delayed for more than 3 hours. They didn't say anything, they didn't warn me. It's good that we had a follow-up flight in 8 hours, but we had plans and wanted to take a walk around Tashkent. We took such tickets on purpose. Of course, there was no walk(
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1
November 23, 2024
We flew to Sharm el Sheikh on 15.11.24 and back to Tashkent on 11/22.24. Everything was fine, the food was fresh and delicious. At first I didn't want to take it because of the reviews, but everything went great, they flew out on time, I just didn't notice the disadvantages. I am attaching a photo.
See original · Русский
3
1
September 2, 2024
There are only disadvantages, there are no advantages. On August 31, the Samarkand-Moscow flight was canceled and they didn't even warn about it. With grief in half, the airline representative deigned to provide a replacement for September 2 and departure from Tashkent in a couple of hours, while you will get there at your own expense, the airline did not even offer water to passengers who were with young children, not to mention the rest. Then at night we take a taxi to Tashkent, pay for the hotel with the last money, on September 2 we depart at 4-40 am, arrive at check-in 2 hours in advance, and the scoreboard shows that our flight is delayed by 5 hours.. no one warned me again, they barely found a representative of the company, an elderly man began to tell me that the staff of the Moscow airport did not allow the plane to land because of flying drones, well, it's funny, other companies have flights, but this one has drones flying 🤣 dear passengers, NEVER, NEVER buy tickets for this airline
See original · Русский
8
3
December 10, 2024
I specially bought NG tickets for 3 months and in mid-December, the flight from Moscow to Tashkent on January 1 was suddenly canceled. A new ticket is 8000 rubles more expensive. Never fly with this airline, judging by the reviews, this is the norm for them
See original · Русский
4
April 3
If you don't buy, then they don't accept your luggage, then the check-in closes earlier, and that's what the horror does, like if you ask something, they will send you down and then the 2nd floor and another 1st floor and so you will walk until the Toyota itself flies
See original · Русский
October 11, 2024
The staff behaves terribly for 40 minutes, does not let them board and left for boarding in 1 hour, a person calls him from the registration and he yells no, I will not let what it is in general, and it will burn back and the regulations can not provide people at all for people do not consider if it were not for people how you earned what you have for deceiving people, you profit from people
See original · Русский
4
September 11, 2024
I recommend a great company. I flew on 08/31/24, flight 701, crew commander P. Andreev, if I'm not mistaken, and the whole team are professionals, thank you all and may ALLAH protect you
See original · Русский
2
2
November 23, 2024
It was the first time we decided to buy a ticket for this airline (and for the last time, it is already clear). The flight, which was supposed to take off tonight at around 3 o'clock, was first postponed to 4, and then completely at 11 a.m. Whether there will be more...
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2
1
April 6
Not airplanes, but tractors that are falling apart, flights are canceled, without postponement without warning, a terrible company I do not recommend at all!!!!!
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1
October 16, 2024
They just rescheduled the flight and did not inform about it, as a result, they had to buy all new tickets, including connecting ones. I got $1,200 from this company. No one wants to return the money, the company just keeps silent
See original · Русский
4
March 6, 2024
A super company.
People are professionals in their field. They are located near the airport. The team is cohesive and really experts in their field
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1
5
October 17, 2023
Today, on a flight at 5.30 am from 17.10.2023 in the direction of Moscow Tashkent from Vnukovo airport, I was sending my nephew and his mother to Tashkent. I turned to an airline representative named Yura with a request to put my nephew forward closer to the exit (brain tumor), he heeded my request and paid due attention to my request, for which a huge thank you to the entire airline in the person of Yura for understanding.
See original · Русский
3
2
February 8, 2024
Online registration does not work,
the choice of a place is paid,
the flight was postponed for two hours and was not warned (although both mail and phone number are indicated in the order), one information on the website at the airport is another
payment for additional services only using Uzbek cards, even a visa cannot be paid
. the support service is available only by Uzbek numbers, the mail does not respond.
I haven't flown yet, but I'm already very disappointed!!
Havoyulari has identical ticket prices, but the service is much better! (we took flight tickets only because of the convenient time and then rescheduled).
See original · Русский
4
August 9, 2024
The most irresponsible airline sells tickets with luggage, and their representative stands at check-in at Tashkent airport and collects 35 euros per baggage, assuring that the ticket was bought without luggage. I do not recommend this airline to anyone.
See original · Русский
5
August 29, 2024
This is the worst and most unpredictable airline.It started with the fact that the departure time indicated on the ticket from Prague and back from Tashkent was changed by a call from an airline representative 3 weeks before departure... Surprises,, did not end there ... on 08/29.24, the return flight HH405 to Prague, this time without warning representatives, turned out to be via Nukus!!!!supposedly for refueling .Why????This shortened the flight time from 7 hours to 8.5!!!Which caused excitement for the greeters and an extra 1.5 hours of torment for the screaming children, and therefore all the other passengers. Was it really impossible to do this in Tashkent for the convenience of passengers???!!!!
In addition, 3 flights of this non-airline company from Samarkand were canceled in August, it's good that they are not ours.The luggage is only 20 kg , there are no monitors and headphones , and this is also a minus .I STRONGLY DO NOT RECOMMEND A CANOE SHARK FOR FLIGHTS!!!And I recommend that the airline's managers review the quality of work in general, do not cancel flights, do not postpone time and increase the weight of luggage.The only plus, without complaints: on-board service and meals.
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1
May 8
We flew from Namangan to St. Petersburg on 05/06/2025.
The flight was delayed for 5:40 minutes.
No one warned us.
Catering and company employees and flight attendants have a rude relationship.
Never buy or deal with this airline.
No one apologized and could not arrange hotels and meals.
See original · Русский
November 30, 2023
We wanted to fly from Moscow to Samarkand on 11/29/2023 .
But I was delayed for 4 hours, so far - but I think I still have to wait!!
It is very disrespectful to treat passengers …
Not a single representative will come . People are hungry children screaming . Just Lol !! shame
Where is your seriousness ???
I myself am a citizen of another country.
But I changed my mind about flying because of your delays for no reason . Lol
I do not advise anyone !!!
People be Careful!!!!
See original · Русский
1
October 2, 2024
I recently flew from Moscow to Tashkent, when I bought a ticket, 23 kg of luggage was indicated, and when checking in at the airport, they said 20 kg and asked for 4000 rubles for 4 kg
See original · Русский
2
October 5, 2024
We flew today 05.10.24 from Bukhara to Moscow. After a week-long vacation in Uzbekistan.
Initially, after reading the reviews, I did not want to take tickets from this airline, but I took the most optimal departure time.
What's the result: they flew out clearly in time. They landed too. No delays.
Flight attendants are polite, empathic at a high level!
The aircraft is quite fresh (airbus a 320).
I rarely write reviews, but they definitely deserve it here! There is something to compare it with!
Thanks!
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4
4
February 16
Kanot shark is not Uzbekistan havo yullari. The service is much lower.
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1
November 5, 2023
I flew 777 resom Tashkent Moscow Vnukovo airport I am dissatisfied with the flight I have diabetes mellitus I asked for it water was not brought to me then I asked at least for water for sale they did not give me a place I beat 21f total food brought 200 grams of water to me ana was simply not enough I ask the airline to change these employees or some kind of measure apply for very please or tell the Uzbeks for you the last grade thank you for your understanding.
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8
April 5
The worst airline! And how do I get compensation for a delayed flight?
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January 25
Mother emsin will not fly back in this campaign. No matter how many hours you've been waiting to fly. Samalyot has Crew no suction.
See original · O‘zbek
October 7, 2024
I do not recommend it!
A cheap company in every way.
Spend a lot of nerves.
The airline is run by amateurs.
See original · Русский
June 7, 2022
Qanot Sharq is a new airline with a perspective.
the staff are very friendly with each other, and kind, friendly to all passengers. Despite the fact that the tickets are at very reasonable prices, every passenger receives a high-level service - a sincere smile, care and efficiency of the flight attendants!
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7
9
November 1, 2022
The toilets at the beginning of the cabin were closed for the entire 4 hour flight!!! On the night flight at 5 a.m., they were fed some kind of dinner, not breakfast.
The office does not respond to emails, they say on the phone that they cannot help at all in solving the issue that has arisen (the most ordinary and ordinary, I must say - a certificate was needed about the flight).
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6
3
September 26, 2023
We bought a ticket in the direction of Moscow Ferghana. My wife did not get on the plane because of the disability of the first group. Dishonest people did not refund us the money for the tickets.
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6
1
December 2, 2023
It would be faster to buy bigger planes. For me, dexterity is a test 😆
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1
2
October 1, 2024
I do not advise it, it takes 35 euros for an extra 2 kg!!!
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July 13, 2023
Thank you for the high-quality service and quick solution of the issue!!!
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2
3
February 29, 2024
The flight was delayed for 3 hours. Not a single text message, an email with a notification about the delay. They didn't let me in either Vip or Sip or Huip. Where to present: there... that's all.
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4
March 19, 2023
I flew on March 18, 2023, the flight attendants are rude, angry as dogs, 1 of 3 toilets is working, I do not advise flying , it's just terrible!!!
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6
1
January 10, 2023
Never use the services of this airline!
Disgusting support service, just like a minibus flies when it can, some kind of left-hand number where calls are not answered.
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1
2
September 8, 2022
I sent my wife through that company and said a huge thank you to all the employees of kanot Shark
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3
6
May 11, 2023
The company is just terrible , I can't get in touch
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4
3
January 7, 2023
They are the best! There are professionals working there!
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7