We stood in line for about 3 hours, and 1 window was open at passport control. Huge annoying horseflies were flying everywhere, it was hot, and the air conditioner was not working in the room where passport control took place. I didn't see a toilet, nor did I see any garbage cans. Drivers, be sure to get a ticket for passing border control so as not to detain themselves. Sometimes, there are particularly "smart and cunning" drivers who drive on the wrong side of the road, which makes the rest stand longer.
The most adequate checkpoint. The staff is responsive, on the one hand, on the other. No rudeness, no sarcasm according to the rules. If it is not clear, they will explain it in simple language. Smiling and friendly! Beautiful!
We stood there for three hours! You can only drive along the side of the road! The border guards are doing some nonsense, looking at bags and trunk, even without specially trained dogs. As if someone would put drugs in a bag and guns in the trunk…
They spend a lot of time on useless actions! And then 300km of the infernal road to Ordynka, then a less normal road.
The Kazakh side was terribly slow, they stood for 6 hours, long queues, the Russian side took time even with a wait of only 15 minutes, considering that they searched the car and examined things. and all because there are few people on the Kazakh border
Quite friendly border guards, on both sides. On the way there, everyone passed very quickly, it took 2 hours to get back because of the queue. But the border guards try to let them through as quickly as possible.
Good attitude towards people, passed relatively quickly! We are travelers, it was obvious from our belongings, we did not ask to post everything - we looked everywhere ourselves
We waited a very long time. A long inspection, the same guys inspect both trucks and cars, and therefore a long waiting time with a small flow of two hours passed inspection
They always look at it in different ways, either thoroughly or superficially, or when you don't know what awaits you at the border... And the roads through this customs office suck. But still 5⭐
Don't forget the insurance and let's go. Check if there are any tears in the passport, otherwise there may be problems. Then it is better to have a passport as well. And so everything is good and fast
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Давид Соломонович
Level 10 Local Expert
October 18, 2022
A gorgeous border crossing, 33 hours of waiting and here we are in Kazakhstan. A separate rahmet to the border guard, I will remember for the rest of my life, "Uh, what did I tell you on. ON THE RIGHT ALONG THE CURB, and where did you stand on, don't you understand in Russian that"
Sau bolynyz!🤣
It is necessary to X-ray one person at the border, unload a whole gazelle and load it back very hard. To stop by at 10 p.m. and leave at 2 a.m. and then get to Novosibirsk is not humanly
It's very dirty..there are no bins for garbage and people throw garbage out of cars..The Russians are very polite about the attitude, they explain everything, they talk with respect, even though they were forced to unload all things from the car, but this is their job and they do it perfectly..there are rude people on the Kazakh border, such a crime that he went to prison...to the left..Look here..take the child out and so on.....Although we are Kazakhstanis..at passport control, my daughter was whining at the border that she wanted to go to the toilet, the border guard asked what the child wanted, then got up and took us to the toilet.Great respect
The queue is long. A lot of trucks. Trucks brazenly occupy all the free space at the entrance to the border. The queue of cars was forced to move to the oncoming side of the road! There are many people who pass the border, bypassing the queue - the border guards turn a blind eye to this. Maybe someone will be lucky, but you need to be ready to be stuck here from 30 minutes to 2 hours
On the Russian side, they did not miss it for a VERY long time. We just stood there for 2.5 hours. Then they started skipping. Maybe they had a shift change. But that's still not the reason!!!! You can somehow organize the work so that the shift change does not affect the skipping of the car. There are no complaints about the Kazakh side, everything is great!
They passed the border quite quickly, friendly border guards, but the toilet is terrible. insurance was passed in Kazakhstan, where a cafe, if you do not pass there, the next point is already 80 kilometers away. Therefore, it is probably better to go through everything at the border
It takes a lot of time at customs. I think that the inspection of the spare does not reflect the true picture of the inspection. I understand that this is their job, but the methods need to be changed. And dogs are also no longer relevant, although if they are available, the time for vehicle inspection is reduced.
There are no toilets, you have to stand for a very long time at night (3 hours each). Interesting fact: There are mosquitoes on the Russian side at the border at night, but they are completely absent from Kazakhstan.
Please arrange the toilets. Often you have to stand for 5-6 hours, and there are no toilets.. Do not make cattle out of people who have to search through the bushes for a place for natural needs. And put the urns, otherwise it's not a border, but a garbage dump.
The queue of passenger vehicles is moving very slowly, there are large gaps between the launches of batches of passenger cars for passport control. All attention is paid to the inspection of trucks.
We stood at the entrance to Russia for 3 days!!!! hour's. The Kazakhs were released in 15 minutes, two windows always work in the Kazakh border guard service, only one does not always work at the Russian customs! The Kazakhs are doing well!!!
The border guards are mostly adequate, there is no toilet, or it is professionally disguised. Well, as always, in an empty hour, there is more than an hour of life.
We were traveling from Kazakhstan. The Kazakh side held the car for an hour before entering the border, while the Russian side held it for more than 2 hours in the neutral zone.
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Anonymous review
August 25, 2019
Russian border guards mock people during the inspection of trucks, ask them to unload some of the goods, starting to unload, they refer to the fact that there is little time and turn the cars around
We need a stationary toilet for those crossing the border and preferably one that is cleaned, and not a wooden one with a hole in the abyss in the field.