Excellent doctors are kind, caring, the clinic works 24/7, which is a huge plus, there are always enough visitors, prices are relatively low, there are all the necessary services for the health of your beloved pet
There is no X-ray in the clinic, how is that? Most of the animals either had fractures after accidents, or something happened at home, too, a fracture, wanted to bring their dog urgently, fell and broke the hip bone. And how can you diagnose by touch? Although I went to that clinic several times with various problems with the dog, and each time they made the wrong diagnosis, as I later realized after consultations in other clinics. I am very unhappy. In the city center, and do not have the most necessary equipment! And the doctors are not as competent as we would like!
This is the most disgusting clinic.
Irresponsible doctors.
They killed the kitten, and they didn't even apologize.
I do not recommend this clinic to anyone.
Especially the "specialist" Ekaterina Dmitrievna.
And I already advise the clinic to buy badges for the staff.
Editing:
The clinic also does not know how to apologize, admit mistakes and work with negative comments.
Instead of offering at least some kind of apology, I was simply blocked in all social networks.networks.
Of course, your customer orientation is "on top"!
I'm editing again:
Please do not lie, no one has expressed any condolences to us, and I did not write from 10 accounts, if this is really the case, I ask for photos and recordings...
Further, I knew what and in which case the treatment of worms was carried out, and I informed your "specialist".
Also, the kitten does not eat, it vomits....The purpose is super- do not feed...
The 2nd and 3rd day, how long should I not feed him until he is gone?
And how to make an antiemetic?
Not fate?
Your administrator is rude, and has not once expressed any condolences.
They told me about the tests, not in two days, either tomorrow evening or at lunch.
HOW SHAMELESS YOU ARE.
THEY REPLIED AFTER I BOMBARDED YOU WITH JUST ANGRY MESSAGES.
THERE IS NO NEED TO SHIELD EITHER DOCTORS OR THE CLINIC, YOU NEED TO BE ABLE TO ADMIT YOUR MISTAKES AND WORK ON THEM!!!
* editing again: How can you not be ashamed, your answer is a complete LIE!! Instead of working on the mistakes and at least apologizing, unsubscribe and blame us! And plus they blocked it everywhere. And we don't write from 10 accounts and you don't want to admit the truth about rudeness and lack of competence of the staff either. What else can I talk to you about? Be ashamed!!!! Edit: I see someone is even responding. And my daughter and I were even blocked on all social networks. No apologies, no reply, no greetings. But if, as you write, you have cameras in your clinic, look at the cameras and finally work on the errors. And once again, I advise you not to push your luck, do not contact this clinic.!!!! * Never set foot in this clinic again. They brought a kitten with vomiting , it 's right on the doctor's table* Catherine was sick. So what? We were given glucose and sent home to observe for two weeks. OK, we returned home and he was getting worse. We went back to the clinic, insisted that we take an analysis from him, took it, tore off the money, and we could get the result of the analysis only after 2.5 days, and then when we just started demanding. But by that time, the cat was already being treated at another clinic. Precious time was lost, thanks to the *specialists* from Pulse. Koteyka went to the rainbow. By the way, both my daughter and I wrote to them, we didn't even get a reply and, of course, no apologies....
It's just terrible the attitude towards animals and people spitting at the kitten was good in the afternoon they were in another clinic, he was prescribed an IV, he was on the mend, had diarrhea at 5 a.m. it became bad for the cat, they brought him called before they said they came to visit, they did not raise the call, then they called the authorities, then only the doctor ( Gennady ) opened a very nasty man, rude callous and rude to me and with the cat, he was terribly upset, he was in a normal condition, he just took an injection and killed him later and joyfully says your kitten died. he did not like the fact that he was woken up, he was sleeping, no respect, horror, I ask you not to go to this clinic at all. And also when they started to figure it out, Gennady generally began to provide some fake electronic files without a signature and seal. Saying that he doesn't have any others. And they don't fire him because he's a relative of the owner.
The clinic positions itself as a 24-hour clinic, but today, since 3 a.m., none of these numbers have been answered. My cat was chewed by a stray dog on the street, they couldn't get through to the Pulse… The first person who responded was called… The doctor said that there was internal bleeding and a fractured pelvis, and gave injections.By 6 a.m., our cat had gone to the rainbow...😭On social networks, I was told that the doctor was alone and could not always answer the call due to workload and that it was necessary to take a pet… I can't believe that from 3 a.m. to 5:30 a.m. the doctor on duty couldn't pick up the phone!
Excellent veterinary clinic. Doctors and staff are masters of their craft! The main advantage is that the clinic is round the clock. Everything you need is available, including medicines.
My favorite vet clinic. We only bring seals here. How carefully they treat animals. Vadim is a veterinarian from God. And all the doctors in this vet clinic are cool specialists.
Don't go there, unskilled specialists!! Early in the morning, the cat was brought for examination, there was only a bruise. They gave painkillers to do an MRI in the afternoon. As soon as the clinics came out, the cat died on the way. The ignorant on duty are to blame, let them burn in hell!!!
It's not bad when you get there, they will provide assistance on the spot and accept a patient of any complexity, you can take tests. But they won't be able to get through to make an appointment, they just don't pick up the phone and don't answer the telegram...
The best doctors!!! The kindest, caring, loving, responsive!!! Since childhood, our beloved pet has been watching us, thanks to the care of doctors, the dog is healthy and happy, and so are we!!!
The good news is that the clinic is around the clock. A tactful attitude towards the owner of the pet, and with younger brothers it is very reverent and affectionate. The prices are adequate, not overpriced.
All questions are answered. There is also feedback in telegrams.
The only inconvenient thing is the location of the clinic, you won't find it the first time. And so everything is super ⭐⭐⭐⭐⭐
A good vet clinic, experienced veterinarians, but there is one caveat, only one person works after 6 and sometimes you have to wait in queues for an hour or more!
Doctors , professionals in their field . Krisina, Zhenya, just the best. I took my kitty to them for sterilization, they did everything quickly and efficiently. They also have a hospital , nurses take care of and look after the pets. I definitely recommend it
Good medical care, everything is fine, but there are some disadvantages, when I first visited the clinic there was no light. Another disadvantage is that the prices are a little expensive, and so the polite attitude of doctors and productive rehabilitation, I think, will close those shortcomings. It doesn't cool down a little bit, it's not located along the road, which can easily get confused when searching, and if you take into account all the factors, it gets cold by 4
The best veterinary clinic in the city. It is very difficult to treat animals, but here specialists are trying very hard to find an approach to each fluffy patient. It works both day and night, but at night the value of services is higher, which is logical
I don't know what to say or how to rate it. The cat was treated for 3 days. At first glance, the doctors seem to be literate and probably did everything they could at that time. In any case, there are no complaints about doctors. Maybe it was too late and the disease was in an advanced stage, but, unfortunately, the cat could not be saved (((.
Competent and pleasant doctors immediately determined what was the matter, the tests are performed quickly, everything is clear and to the point, thank you, and a very big plus is that the clinic is open around the clock!
Favorite clinic with the best specialists! They work 24/7, all types of services. We appeal to Vadim and Ekaterina for more than 3 years. I sincerely recommend it!
There is also a pet store at the clinic))
Thanks a lot to Gennady, we turned to another clinic after two days of unsuccessful treatment, Gennady prescribed treatment and an hour later the cat began to eat, drink, live and enjoy life. And I also want to note that it explains everything in great detail. Thank you so much again!
A huge plus of the clinic is that it works around the clock. Yes, double fare at night, but they accepted it without any problems and provided first aid. There is a laboratory and you can take the main pool of tests. However, there is no X-ray. From the classroom: when I called on the phone, they provided advice and told me about further actions
The queue is certainly not small. But the inspection is normal. They didn't even take anything from my kitten for money. Well, he's small and healthy for this. They have a closed tray cheaper than in some stores
A good clinic. It is especially worth highlighting the specialist Ekaterina.
The cat's claws were trimmed, and the vaccination was done, and the owner was consulted.