Actually, the very idea of the PSC is clear and good. And it is technically implemented more or less. But! - it's still an absolute mess with queues, although everything seems to have been done to avoid this mess. The main culprits are the visitors themselves. Few people know what a queue is and how to stand in it. - the second point is that for some issues (most of them) you need to take a ticket. But for some reason it is not needed. For example, if you need to re-register an INN for a new passport. And where there are no coupons, there is a completely disorganized live queue. When the number of people willing to "just ask" goes through the roof. I did it quickly, but simply because it suddenly turned out that in my case, you can turn to a separate employee who just walks around the hall and doesn't seem to be doing anything - calming the crowd. At the same time, every second person in the queue had some kind of overlaps - they would forget to scan the document on the first visit and everything had to be redone in a new way, or there was not enough help. Obviously, the initial information is not up to par. Maybe it's not the PSC's fault, but that's where you're facing problems! In general, when going here, don't be nervous and be ready to wait. And it is advisable to prepare carefully right away and study all the information on the Internet!

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Селим Мунаев

Level 18 Local Expert

Previously, a place was well chosen for citizens to start organizing government, now there are a lot of people for the larger main city of Kazakhstan, Astana, and the service is lame!

See original · Русский

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