Terrible attitude towards the consumer of services.
The administrator on the phone responds with reluctance, even rudeness.
It seems that this institution is not interested in the client.
Which he doesn't hide.
It is possible that intelligent, qualified specialists work in the depths of the technical boxes, but this is the service sector. And the company starts with an office and the right approach to each client.
It remains to record this remark in the complaint book.
I hope the directorate of this company will respond to the remark!
Good luck and prosperity!!!
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1
Eddy
Level 12 Local Expert
August 5
Decent automatic transmission repair service. I called and explained what the problem was. We recorded it on a certain date, ordered the necessary spare parts in advance (two mass flywheels, oil seals, oil and filter in DSG DQ250 and other related materials were replaced). Do all the work in about a day. I arrived, showed the old flywheel and oil seal, which was the problem. The price corresponds to such a job, a little more than 3,000 thousand white rubles. The craftsmen are really qualified, explained, showed what and how, what affects and what can break if you delay the repair. They gave a guarantee and the relevant documents for spare parts and for the work performed. I was satisfied with everything. I recommend this service for the repair and maintenance of DSG boxes.