I went to an appointment with Laura Bulatskaya Tatyana Valentinovna. During the appointment, when describing my complaint, the doctor interrupted me. When I was talking about a cold a month ago, which led to the reason for my treatment, I was stopped by not listening and continued the survey on other issues. The doctor conducted the appointment without enthusiasm, did not ask a clarifying question about chronic diseases. This topic was raised only on the question of constantly taking medications (at the same time, the doctor was very surprised that I myself did not say that I have this disease). The doctor talked to me in a bored, disinterested tone. It was more like an appointment at a polyclinic than a paid appointment at a private medical center. The manipulations were carried out carelessly, as if the doctor was in a hurry. The purpose of my visit was to get a referral for a CT scan. They did not give me a separate piece of paper with the direction, saying that they did not issue such a thing. Strangely, because in other medical centers, doctors calmly prescribe separate directions for a specific procedure. I had to settle for a simple conclusion, which spelled out the procedure as a recommendation. It should be noted that the treatment was prescribed by the doctor, but, after all the above, there is no trust in him. I will definitely not go on a repeat visit
I treated acne with Gulmira Suleymanova's doctor for a year and a half. He took systemic retinoids. From the very beginning of the reception, the doctor did not pick up a cumulative dose for me, justifying this by saying that now they no longer do that, she was not confused by the banal rules in the instructions for the drug, as well as the risk factor for relapse, she assured me that you can get out of a serious condition in 3 months (which is almost impossible, since if you see improvements and the rashes have stopped, this does not mean that they will not return after discontinuation of the drug), and for two years, taking a small dosage. The doctor is not aware that when taking a small daily dosage of the drug, the treatment time not only increases, but also the chance of recurrence increases. At no consultation did the doctor mention the importance of using SPF to protect the skin, especially while taking such a drug, did not tell about the possible consequences, contraindications and side effects. I got the answer to all my questions, "this is normal." For six months, I continued to develop inflammation (since a small daily dosage was selected for my degree of acne), which should not have happened after such a period of admission. I DO NOT RECOMMEND contacting a doctor Gulmira Suleymanova for acne treatment.
I went to a dentist's consultation, and then to a hygienic cleaning. Very pleasant and caring specialists. They explained the cause of my problem, gave me advice on care and treatment.
In addition, the husband was with a dental surgeon who corrected the "activity" of the surgeon at his place of residence. Everything was highly qualified!
Thank you very much!!!
I visited Laura at your clinic. I showed the recommendations from another doctor, to which he replied: what difference does it make than to wash the floor, the same thing and what difference does it make than to wash your tonsils.
Is this even professionalism? How can you communicate like that?
To any question , he said : do it if you want . I don't remember the doctor's last name. A thin man who looks more like a master of cleanliness than a doctor .
10.10 we came with our son to remove a baby tooth. We were booked to see a doctor, Glod K.S. I would like to say a huge thank you! My son came out happy (everything went very quickly and kindly, I'm not talking about professionalism).
Today we had an appointment with Irina Gordynets, a pediatric dentist. I'm just thrilled. The doctor conducted a thorough examination, told me everything, showed me. I have not met such sensitive doctors for a long time.
The first time we drove with some distrust - a new clinic, it's not very convenient to get from home....a doctor with a foreign surname ... But communication with the administrative staff immediately relieved all tension. The general practitioner Hassan Imrul Mohammad exceeded all expectations. He did not just prescribe some kind of treatment for symptoms, but insisted on a comprehensive examination, recommended new medications, an injection that greatly improved my spouse's condition. And he did not just issue and close the sick leave, but professionally and fully began to monitor the state of his health. As a result, the spouse turns to him not for sick leave, but for improving the quality of life! We recommend it!
I want to share my positive experience about visiting a pediatric surgeon. Unfortunately, I did not remember the full name, but this is a young man) everything is very neat, fast and cute, how to work with children. Thank you very much!!!
See original · Русский
Show business's response
Е
Елена Л.
Level 10 Local Expert
October 5
I went to the clinic to undergo the Smas lifting procedure, and was pleasantly surprised by the equipment and professionalism of the staff. The clinic is beautiful, stylish and modern, the procedure is good, because the skin is very noticeably tightened and the oval of the face improved very soon, I highly recommend it!
A wonderful center, doctors and nurses are professionals with a capital letter, special thanks to Adasko Olga Cheslavovna, Rudak Elena Iosifovna, girls at the reception, friendly, thank you for the warm attitude
Treated with toothache!!!
The team of adult and pediatric dentists is just wonderful!
Professionals with a capital letter 👍
Many thanks to Olga Kirilenko and Irina Gordynets!
Be healthy! See you happy meetings 🎉
I am writing my experience in waist shaping surgery. I've never written reviews before.
But here I just couldn't close my eyes.
The operation was performed by Lobunova's doctor.
Lobunova picked up the wrong corset initially, which became big after a week, and with the words: It is necessary to take a smaller size next time, she offered me to buy a new one for 350 rubles).
And then she did not admit her guilt at all and said that she ordered everything according to the parameters.
When asked how many cm will go in the waist, she did not answer even approximately. I found on the Internet that from 6cm. Not bad, I thought. But when I started reading reviews after the operation, I was very upset. The girls wrote that after removing the corset, the result was good, it remained for a couple of hours, and after a while it almost completely disappeared. Actually, that's how it turned out for me. At the time of the recall, 4 months had passed and the waist was 3 cm. 3 months of rehabilitation.
It is up to you to decide whether to do this operation. I was not thrilled.
Замечательная современная клиника с новым оборудованием и палатами . Весь персонал очень доброжелательный , профессиональный , тактичный и терпеливый . Все вопросы решаются оперативно . Доверила подрезание уздечки верхней губы под седацией своему ребенку-трусу специалистам клиники . Большое спасибо хирургу -стоматологу Роману Козлову, анестезиологу и команде, проводившей и обслуживающей операцию. Здесь не страшно, спокойно и уверенно . Всем рекомендую доктора и клинику .
I turned to dermatologist Panteleeva for help with acne treatment. After the prescribed treatment. Literally the next day, my old and forgotten atopic dermatitis opened up (my whole face was covered with a crust and an unbearable itching began). I warned the doctor about my chronic skin disease. At the second appointment with the doctor, Kristina Vladimirovna spread her hands and said that she prescribed treatment according to the protocol, and it is possible that I am just not one of these 10% of patients who are not suitable for this protocol treatment. No one apologized, the doctor gave 4 samples with cream that I anointed my face, oh yes, they offered to contact and made an appointment with another dermatologist at their clinic.
From my own experience, I do not advise you to apply for dermatology.
I attach the result of the protocol treatment of acne to the photo.
I periodically visit LAURA in this medical center, Merkulova Elena Pavlovna is the best doctor of all time! Convenient location. The only drawback is parking, there are almost never any empty seats.
So far, so good. The attitude is very good. A polite doctor.The urologist's name is Ruslan. I listened ..I wrote out what I needed. I will be treated. Will it help or not. I'll write in a month. And suddenly.
the most useless visit to the doctor in my entire life. I went to the clinic because of rashes (acne) and perioral dermatitis to dermatologist Suleymanova I.G.
I will start with the fact that the doctor was more than 10 minutes late and without any apologies / explanations invited me to an appointment as if "this is how it should be".
for a more detailed consultation, I brought all the care cosmetics that I use with a request to solve the problem. as a result, the doctor chose 2 creams from 5 creams of popular brands and, without any explanation, said that it was forbidden to use the rest. Why? which components are not suitable for me? I have to guess for myself))
I was not actually examined, my medical history was not collected in detail.
as a result, I was prescribed suprastin for allergies, plasma therapy (which, as I understand it, is prescribed in particularly severe cases, which mine is not) and phototherapy (?).
I did not receive any practical recommendations on nutrition, cosmetics / other things.
59p for the wind and a spoiled mood for the whole day
Замечательный вежливый персонал Мединский центр стильный, уютный. Парковка рядом. Очень здорово. Рада, что выбрала именно Proud Clinic.
Врач Дужий А. И оставляет только самые лучшие впечатления.
Очень хорошая клиника. Цены адекватные, хороший персонал. Все очень вежливо.
Отдельно хочу выразить благодарность врачу-урологу Бринчук Руслан Николаевич. Выполнил операцию очень качественно. Все рассказал и при необходимости помогает избежать проблем.
Очень доволен обслуживанием в данном медицинском учреждении.
Спасибо Вам.
Excellent clinic, I mainly use dental services. I like the attitude towards customers, the pleasant atmosphere, the quality of services, yes, the prices are high, but it's worth it.
I tried to visit an ENT doctor on insurance from work. But the appointment is for a week, they sent it to the therapist. But all manipulations are only for money, sadness.
I support the review below, the money is being ripped off more than the procedure costs ... I recorded a young man to remove a small burst vessel under the eye on the V-Beam device (one pulse is indicated in the price list - 10p.). By phone, administrators say: on average 3-5 pulses are usually required ... in other medical centers, in principle, they also said ... that is, the service it was supposed to cost 30-50p.
The reception was conducted by Suleymanova Gulmira Imdatovna. Apparently she decided that the procedure was too cheap and found the laser coagulation of Angiomas /hemangiomas service in the price list, which costs 82 rubles. I personally was at the reception and counted how many impulses there were (5), I'm already silent about the fact that she wanted to make the whole face of my young man if I hadn't come in…
In general, we ask at the reception why such a cost? (Not a multiple of 10) and there were five pulses… Answer/ so the doctor put ... the administrator went to sort it out and I hear boorish answers and indignation from this Gulmira and the answer: say thank you that I didn't count the consultation for you yet... you have a hemangioma, not a vessel …
We naturally paid the entire amount and the impression remained disgusting, both from the administrators and from this Gulmira boor.. the most interesting thing is that I asked my cosmetologist, who advised us to go to the Vbeam device exactly, was it a hemangioma or was it a vessel?
Hemangioma is called vascular hyperplasia (proliferation of vascular wall cells) – a disease that is classified as a benign tumor (benign neoplasm) and can be either congenital or appear within a few months after the birth of a child.
Hemangioma of the skin occurs in adults, but not often, since most tumors resolve themselves in childhood.
My young man is 22 and the vessel burst when he squeezed out a pimple unsuccessfully... in fact, everything is clear to everyone…
My cosmetologist says, where did you go? I'm talking in Proud… She says to me: to Gulmira?
I say / yes) she: everything is clear, I have already heard three negative reviews from my clients ... she is rude and always fools at the price, and does her job poorly…
The moral of the fable is what, the impression of the clinic is spoiled in general, because of the incompetent attitude of the doctor, the difference in services was roughly 30 rubles ... do you normally and people will come back to you ... and don't fool them so that word of mouth around the city goes negative about you …
by the way, my review was not posted on the site, only good ones can be posted))
My wife went for a targeted X-ray of the tooth on 02.12.2023. The day before, they sent an SMS with a link to confirm the appointment. She arrived on the appointed day, but the service was not rendered. The X-ray technician got sick, they said about it only after 10 minutes of waiting. I understand everything, there may be force majeure, but it was possible to call and warn in advance (I doubt that the laboratory assistant fell ill specifically at the time of the appointment). Wasted time, I had to urgently look for a place where I could take a picture. I put 3 out of 5, because we apologized and last time my wife was also at the reception for another problem, everything was fine.
I have been here more than once, I really like the attitude of the administrators, they are always attentive and friendly. I really like the procedures on the kosm.and, of course, the wonderful Dr. Hassan)
I called to make an appointment with a doctor with the wording
- Is there an appointment for a therapist after 2 p.m. today?
And the first thing the administrator thought it necessary to tell me is
- We work until 15.00
Moreover, the windows are hanging in the online record, and when you call you are informed that they are busy. How's that?
If you cooperate with online recording sites, then do not mislead people with non-existent recording windows.
And remind the administrator that her desire to leave work at 15.00 is not the answer to the client's question "Are there any free windows"
Service in Belarusian👍
Modern medical center , dentistry , gynecology , urology , cardiology , therapy , ENT , cosmetology and plastic surgery ! You can do hardware procedures on the body . Competent doctors and friendly medical registrars !
Здравствуйте! Хочу поделится своим личным впечатлением после посещения данной клиники и конкретно о пластическом враче Рубанове Леониде Николаевиче.Многим я думаю будет понятно чувство, когда ты половину своей прожитой жизни мечтаешь исправить несовершенство в своей внешности( в моем случае это нос) и наконец-то,когда твоя мечта уже понизилась к статусу исполнения, я записалась на первую консультации к вышеупомянутому врачу.Первая консультация длилась по таймингу минут 5(Доктор сказал приходить уже со снимком и после консультации Лор врача, к этому претензий нет) так же сообщил что он в августе и сентября будет в разъездах, и если я хочу в ближайшее время сделать операцию, то предположительно есть даты в первых числах сентября. Так прошла первая консультация,после которой я сразу записалась на вторую консультацию через неделю и тут полный ШОК!!
С таким непрофессионализмом в общение с пациентом я столкнулась впервые!!! Переход на ты без согласование с пациентом, полная незаинтресованность в пациенте, ни слова как будет проходить операция, не оговорили какой приблизительно будет результат ( я молчу уже о компьютерном моделирование будущей формы носа).Так же на 2 консультации доктор сказал, что даты изменились и теперь он сможет провести операцию не раньше 9 октября, но дело тут даже в дате, а в общении с пациентом, даже в государственной поликлинике общаются намного лучше, чем здесь врач. Испорченное настроение на целый день и полное разочарование после консультации. Леонид Николаевич, Вы своего добились, на операцию к Вам я точно не пойду, научитесь общаться с пациентами.
С детства не был в стоматологии. Я очень боязливый. Клиника крутая по атмосфере, шикарный вид из кабинета. Мне нужно было удалить зуб мудрости, хирург к себе расположила и показала что ничего страшного нет. Анестезия крута, не чувствовал лишь ту область. После операции спокойно мог разговаривать. Помощница вообще крутая, все время спрашивала состояние, бережно относилась.
Фамилию не помню, на сайте ее еще не добавили.
Невероятно рекомендую!
P.S. Спустя пару дней, понял один минус. В сравнении с Россией, слабая поддержка. Нет чатов, только телефон и плюс нет адекватной связи напрямую с доктором.
Warts were removed from the child with a vbeam laser. There were 5 strokes: 4 for the big one and 1 for the small one. The pain is hellish. The child cried and walked away from the procedure for a long time. But the most important thing is that the result is just 0!!! 150 rubles just went down the drain. It's just awful. Bullying
Несколько раз посещал данную клинику! Прекрасное обслуживание. Лечил здесь гайморит и акне, хорошие врачи) Чистота и порядок, приятно находиться в данном медицинском центре)
Хочу выразить отдельную благодарность девушкам на ресепшене: на носу большие выходные 22.04-25.04,а у меня зубная боль и опухшая щека, обзвонила Барановичи и пол Минска,но либо стоматолог хирург вовсе не работал, либо все было расписано.Так получилось и с Прауд Клиник- мест не было. Но через пол часа мне перезвонили из клиники и предложили запись к врачу, т.к. пациент отказался.Была приятно удивлена и очень рада,что мне удастся попасть на прием, при том что номер я свой не оставляла для перезвона в случае чьего-нибудь отказа . Спасибо за внимание и заботу,вы меня очень выручили.
Хирургу стоматологу,к сожалению, не знаю ее имени тоже огромная благодарность, зуб был сложный - справилась аккуратно и бережно.
Девочки на ресепшене после приема очень бережно ко мне отнеслись,видок у меня был ещё тот- перепуганная и растерянная, попросили немного ещё посидеть в клинике и сделали сладкий комплимент. Благодарю,что выручили в ситуации, когда врача экстренно в большие выходные реально сложно найти.
На ресепшен встречают три кумушки-болтушки (совок). Прием начался с опозданием на 20 минут. Пожилая доктор вместо обсуждения проблем пациента, подвергла критике флешку со снимком, даже не взяв ее в руки и не попытавшись открыть. Обслуживание напоминает совок, не смотря на красивые стены и зеркала. Не обученный профессионально персонал.
Хороший медцентр
Опытные врачи, приветливый персонал
Удобно для жителей домов 3Д
Но цены выше чем в других медцентр
Show business's response
М
Мария Д.
Level 4 Local Expert
January 30
There is a warning on each cabinet that audio and video recordings are being made. There are no questions about the audio recording. But the video in the doctor's office?! But what about confidentiality and medical secrecy?
At the reception, a paper of consent to the use of data is issued for signature. And if the patient does not agree to be videotaped in the doctor's office, and then use all the information for some purpose?
The doctor's appointment was scheduled for 7.40 pm. The reception warned that the doctor was a little late. The "little bit" lasted 35 minutes. There was no way to wait any longer, and I had to leave.
Обращалась в данный центр за услугами терапевта, осталась довольна. Прекрасный персонал, очень хорошие врачи, приятная атмосфера, очередей и столпотворения нет. Местоположение центра конечно удалённое, но добираться не сложно, на авто тоже можно припарковаться без проблем.
Хорошая клиника! Приветливый и приятный персонал, компетентные сотрудники и врачи.Очень красиво и чисто,что немаловажно.Работают до 21.00,удобное расположение,шкафчики для одежды, бахилы,антисептик, всё есть:)Спасибо Вам большое(попала к врачу по страховке,очень помогли!!!)
Я первый раз посетила PROUD CLINIC делала две процедуры RADIESSE и мезотерапию глаз препаратомPLINEST у врача Бокун Анны.Мне очень понравилось как врач подробно рассказала о препаратах,их действие,нужно ли их введение судя о состоянии моего лица,при мне их открывала.Очень профессионально и безболезненно провела эти процедуры.Я поняла,что врач квалифицированный и профессионал своего дела.Спасибо ей огромное и всему персоналу клиники.С удовольствием посещу ещё не раз .
Прекрасная клиника! Красивый интерьер сразу располагает, администраторы вежливые и приветливые, всегда помогут. Качеством оказанных услуг очень довольна, рекомендую однозначно!
They charge money for services that they provide, which are not ordered and simply put in front of the fact of payment. They add services that were not provided to the final receipt.
Знаете, честно скажу, я давно разочаровалась в качестве медицинских услуг. Сама из среды биологов и врачей.
Как правило, за фальшивыми улыбками встречаешь равнодушие врачей и персонала.
Эта клиника меня удивила, остались еще люди на нашей планете, которым не все равно...
За полторы недели врач помог откопать проблему и найти решение, а ведь это мучило меня четыре года и другие не смогли помочь.
Ну и в первый раз в моей практике, врач терапевт уделил мне полтора часа времени на приеме, за те же деньги что и в других клиниках Минска.
Пока есть люди с искренним, неподдельным интересом к человеку, жива медицина и вера! Спасибо и мой низкий поклон вам ребята))