There are no complaints about the doctor! But there is plenty of money from the organization itself! If you want honey in your ears, not goods, then go to them! I ordered glasses, paid for everything at once. They promised that it would be ready in three days (the manager found out in front of me that everything was in stock and only needed to arrange the order). As a result, silence for a week. I come myself in a week - sorry, the suppliers screwed up ..... Return the money - write a statement addressed to the director and maybe in 14 days .....
In the end - no points, no money!
I want to express my gratitude to the optics staff! An excellent doctor and a very attentive consultant helped with the selection of the frame. I am very pleased.
The whole family has repeatedly bought lenses, frames, and ordered glasses here.
Less than two weeks later, first one, then the second nose guard fell off in the new frame. It turns out that this is not a warranty case! Repairs for money, and only in a week.
Congratulations, you have lost several regular customers at once.
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Н
Наташа Б.
Level 13 Local Expert
May 4, 2024
I order 3 glasses, I really like everything, constant discounts, making glasses in 7 days, I don't complain about it, a nice doctor who will tell and tell you
A chic selection of chic frames for every taste and finances. Thank you for sending the glasses you made to Smolensk. We spent an hour and a half with the manager picking up the frames. The girl advised with a glance from the side. The order was completed in a week.
I ordered glasses for children on August 23, I was very satisfied with the service, the consultant girl explained very carefully and clearly and helped with the choice of frames.
I liked the doctor very much, but that's it. They called themselves if the glasses were ready, said they would call back and disappeared. The production takes seven working days, a very long time.
The selection of frames is large and varied. The deadlines for completing orders are quite satisfactory, up to 3 days. The staff is attentive and professional. Cozy, beautiful, pleasant!