I leave a review after I took a pizza for the 1 +1 promotion. pizza was rarely ordered, and in general the quality was not bad, it seemed even better than dodo (or 101 floor), but today it is better to order at dodo or 101 floor, at any other pizzeria in Borisov. It's unworthy of even 2 stars.
1) the weight of the 1st pizza, including the box, is 600 grams (40 cm) (thin dough), the 2nd is even less, branded pizza is generally terrible, it's just a hoax, not a "promotion", the dough with the remnants of what was on the table of the "cook".
no one expected a miracle, but if they had known initially what was being offered as part of the "promotion", they would not have simply ordered.
that is, competitors will have a larger and 1kg+ full-fledged pizza for an additional fee of 5-10 rubles, but here there was a "golden dough". even the tiger was "underpaid" more.
2) the staff clearly already gave up on the quality of work, a bunch of people crowded around the address and did not know how to figure it out (somehow it began to give out and the movement started after 15 minutes of downtime)
In short, never again, and not for any money.
This organization can be written off.
They promised delivery in 45 minutes on a weekday, and they arrived in 80 minutes, 600 meters from the restaurant. The order included a chicken burger and xl wings. They brought Uncle Sam's burger with pepperoni to a man who can't eat pork. 117 grams of wings were brought with foil (3 pieces) instead of the stated 300. The courier gave the correct receipt and paid according to the receipt. After calling the number, they promised to contact the administrator and solve the problem, after 20 minutes he called himself, which was answered, unfortunately, the administrator does not respond. I went to the restaurant many times, ordered a little less. There have never been any questions, but there is one.
With great respect to the creators, however: this is not the first time I have taken a Rustic pizza, but yesterday what I saw as a filling was very disappointing: the thin dough, tomato sauce for pizza felt great, then in some places I came across a hunting sausage, and a piece of ham. I can't figure out if it's to save money, or if the administration has changed employees. I'm very upset... Friendship is unlikely to continue. Sorry. One star for the pizza box, the second for the base, and the third for calling back to clarify the order.
The pizza arrived horribly! The order was thick dough, the thin one arrived! The administrator said that the pizza would be served within 45 minutes for a maximum of an hour, we sat and ate for 1 hour and 50 minutes! No matter what, and the pizza that arrived would have been able to cheer up, but no.....She was completely cold from the word! Thanks about pizza for the mood,👍! We ordered from you for the first and last time!
Not only did they mix up and deliver the wrong pizza that was in the order, but they also accused us of starting to eat and not calling back right away that we had the wrong box.
After 40 minutes, our pizza arrived cold, as if it had been carried in the cold.
Disgusting service
We ordered burgers and potatoes, they said the delivery was 45 minutes, 1.5 hours in total, no one apologized to Dad, the couriers also came with dissatisfied faces.The burgers were like a roll that had already gone stale, they smelled like musty butter.Terrible service, the food was also upset by the quality of the performance
Terrible pizzeria. The courier didn't deliver the whole order, the pizza was cold, while he was riding for the rest of the order, everything had cooled down and he was no longer in the mood to eat. The administrator cannot resolve the issue!
We ruined the mood and went without dinner! Never contact them.
I ordered pizza here for the first time on 13.01.25. I am very disappointed.They brought a piece of burnt dough for 30 rubles, not a Margarita. It's also cold.
I am glad that you have responded to my review and apologized. On January 17th, a large pizza margarita was delivered, warm, delicious and juice at the expense of the establishment.
If there was an opportunity, I would put an even lower rating. We made an order at 13.23. We said that a courier would arrive within 1.5 hours, possibly earlier. I call them at 14.34 - the courier will only be leaving. At 14.51 - they call "the car broke down, please wait another 30 minutes."
I just "wish you well" and cancel this unfortunate order consisting of 3 items and 2 sodas. Just an hour and a half of emptiness and a failed lunch. The worst thing I've seen, unfortunately. Photos of calls and the order number are attached, if the management wants to contact and clarify the situation, write
Super pizzas, what to say a lot, come in and choose, Tuesday is generally like a holiday for us, the second pizza is free), thanks to the administration for such a service.
I tried pizza "Italy" the other day. I really liked it. Olives added juiciness. The chicken is the best! The dough is baked perfectly, it crunches well, and the cheese stretches. It was cooked very quickly, about 7-10 minutes in my opinion. Nice staff!
We ordered pizza for a day, for a certain time, pizza was not brought at all, they do not answer the phone. Are you kidding me? Ordered twice and each time the service is at 0. I will never order here again!!!! And I don't advise you! 0/10 fu
Awful. We made an order at 20.33, said the wait was 1 hour and 40 minutes. At 22.33 we decided to call to find out, they said the courier left at 21 with kopecks. At 22.46 they called again, replied that the courier had problems with the wheel, wait 10-15 minutes. After 5 minutes I arrived, the pizza was not in any way, not even a hint that it was warm. The burgers are crumpled, barely warm. They took another hodgepodge, and the glass from it was soaked, barely holding its shape. It looks terrible
I ordered a pizza, according to the application it was 34 rubles + 10% discount on pickup should have been, i.e. 30 rubles, when I picked up the price turned out to be 36.50, they said the prices changed))) excellent approach)
The pizza tastes good. But... The website says 40 rubles when ordering and the delivery is free. And they have pizza of the day, so if you order even more than 40 rubles and turn off the pizza of the day in the order, you are on your way to pickup, there is no delivery anymore. If you want an exclusive of the day, come to us and surprise yourself and your stomach
Customer orientation is at zero, they wanted to order pizza at home, they couldn't get through for an hour, when they got through, they said wait and hung up, they called back again after 10 minutes, the same thing again, in general they didn't eat pizza, I understand what kind of staff, such pizza.....
Favorite pizza in our neighborhood)) Tuesday's action is simply gorgeous)) the pizza is juicy, on a soft thin dough, there have never been any stale ingredients. The staff is always polite
The order was waiting for more than two hours, they promised 1.40-1.50, the pizza was barely warm, the courier had at least 6 orders, it was not possible to distribute it quickly and on time.
I ordered pizza today in pro pizza, we always used this pizzeria before and were happy, but after they changed the premises, it became unbearable to eat pizza. It feels like I ate a smoothie at the train station. Now don't set foot there
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5
Е
Екатерина
Level 23 Local Expert
September 1, 2023
We waited for the order for more than 2 hours...considering that we were warned about this, then everything is OK, we agreed. But they brought cold pizza, not crispy and slightly warm nuggets. And it doesn't taste very good. In general, the conclusion is that other pizzerias in our city are tastier.
The pizza has little filling and a lot of sauce, I didn't like it. Nuggets are tasteless, or rather, you can only taste breadcrumbs with fat. In general, I did not like the food, the staff is normal.
I ordered a pizza, the delivery is paid, they said within 1.5 hours. It's been 1.5 hours, and there's no pizza. I'm calling, and the answer is, you're not the only one who wanted pizza today.......Oh, how! They told me to wait another 15 minutes. And after 15 minutes, there is no pizza. When did the courier arrive, to my question, why did it take so long? Answer: it just so happened, call (where you didn't say). That's the service, that's customer service. It's terrible, I don't recommend it to anyone. Propizza, eat the cooled pizza yourself
If it's pizza, then it's here every Tuesday, I love you here, I recommend you, you're great. Respect, leadership.
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Роман Сыса
Level 9 Local Expert
November 16, 2021
They have a very good pizza!! There is a good selection of snacks, there are delicious burgers. There are pleasant promotions every Tuesday 1+1 and a discount is provided upon pickup.
Propizza gives free pizzas when ordering at the Wasabi sushi bar, but it is impossible to get free pizza by courier, even with a full-fledged pizza order at Propizza. Pickup only))) The situation is completely absurd!!! Who came up with such promotions???