The staff makes a pleasant impression - the attitude towards customers is attentive, friendly, respectful, despite the crowding. It would be more spacious to allocate a room for this branch, it would be much more pleasant.
The service is very long, specialists serve 40 minutes for 1 person. The queue at the checkout is a little faster, but still, the queues are very large
The situation is the same as with another state-owned bank in the city. PSB Bank is located here now. The name has changed, the principle is the same. The staff works to the best of their ability. The speed / quality is so-so, but for the realities of the LPR, it is excellent.