The service is terrible, there is no money in ATMs, one person receives citizens for 30-40 minutes, employees do not want to work at all, boorish behavior of all staff, lack of respect for customers. Bottom line: I'm leaving the bank, closing the card, and switching to Sberbank!
Four stars. Mostly branches of the same bank, all in the same manner, but here we can observe the opposite. This department is located in purchased apartments with an extension, hence two levels, plus darkness and back alleys. And yet, the ATM is located on an elevation of several steps. It seems to be a trifle, but in the icy conditions, pensioners and moms with children cause certain inconveniences.
Is this a bank?! - Misunderstanding: to pay the bill, you have to stand in several queues. Disgusting service. Slowly, this is a turtle crawling across the road, there is nothing to compare it with: there is simply no service. One hundred (who has an incomprehensible fee, and professionalism is at full zero. Are there really no normal personnel in Donetsk!?