Under quarantine conditions, since movement around the city is prohibited, I wanted to file a complaint through a virtual reception. An EDS is requested on the page, I'm not sure what everyone has, but I do. The page didn't see my EDS. I checked on soliq, my signature was immediately determined there. In other words, the possibility of virtual appeal is artificially blocked on the prosecutor's office's website.
Applications are accepted with gross violations without entering them into the register. Such a statement, if desired, can easily be lost somewhere within the walls of the prosecutor's office