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Probilets

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Rating 4.7
202 ratings
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138 reviews

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Михаил
Level 13 Local Expert
March 19
The trip was organized at the highest level: a well-planned route, comfortable buses, and experienced guides. I especially liked that ProBilets offers a variety of tours: educational, entertaining, themed. I chose a historical tour of Russian cities and did not regret it! I learned a lot about the history of our country. I would like to note the professionalism of the employees of ProBilets: they are always ready to help you choose a tour. I recommend it!
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Михаил Фёдоров
Level 12 Local Expert
March 25
The bus was very comfortable, with air conditioning, upholstered chairs and even Wi-Fi (although the speed was not too high). The driver drove carefully, politely and professionally, there were no problems with stops or travel time. I also liked the service — everything went smoothly, tickets can be conveniently booked online. I recommend this company to anyone who appreciates comfort and reliability!
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Евгений
Level 3 Local Expert
April 5
Many thanks to the staff of Probilets for their quick and professional help in buying tickets! Convenient location, courteous service and always up-to-date information. It's a pleasure to be here — I recommend it! 👍
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Валерия Мелихова
Level 4 Local Expert
March 24
We bought an excursion tour to Minsk from an agency for schoolchildren. The tour is well organized, the bus is comfortable, arrived on time, and the guide is competent. Everyone was satisfied, both the children and their parents. Thank you.
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Данила Линкевич
Level 3 Local Expert
February 8
Hello. I recently used the company's services and was very satisfied. The polite and professional staff, as well as the cleanliness of the bus interior, made a great impression. The ticket purchase process turned out to be fast and convenient. The trip went off without any hitches or problems. I recommend this company to everyone!
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Александр Михаленко
Level 3 Local Expert
March 18
We used the company's services to travel to Moscow. Friendly and helpful staff. Comfortable buses with all the necessary amenities for long-distance travel. Nice prices, I recommend it!
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Елена Еропуткина
Level 2 Local Expert
March 24
Hello, we went to the sanatorium for a rest, by bus Minsk -Yalta, we left Gomel on 3.03..25., we left on 03/21/25.I want to express my gratitude to the drivers, this is a flight, the child was allowed to sit down from the front for a while, they stopped at the request, no problems, the bus is in perfect cleanliness.On the way back, we made a transfer in Bryansk, there was just a terrible attitude towards passengers, they didn't even ask for seats at the bus stop, the woman was not allowed to sit down from the front, the long road was not well tolerated.
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Docter V.
Level 4 Local Expert
February 20
I was going to visit my wife's family in Moscow for the weekend with my family. They caught themselves at the last moment. The choice fell on the company Probilets. The bus is big and comfortable. TV, coasters, comfortable chairs. I want to say thank you to them, they helped us out.
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Olga
Level 2 Local Expert
January 31
Having used the services of this company, I was satisfied, despite the ridiculous situation that had developed on the way, in which the passenger was guilty, but the company's management and employees, very clearly and quickly, having spent their additional funds, solved this situation. Special thanks to the drivers: Alexey and Mikhail, who drove to Yalta on 29.01.2025. There is Wi-Fi in buses, you can recharge your phone, and there are frequent sanitary stops. Generally, everything is comfortable. Thank you all. I will continue to use the services of this company. And I recommend it to everyone.
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Татьяна С
Level 2 Local Expert
May 13
I used the services of the company Probilets for a trip to Russia, and was very satisfied. The drivers know their job, drive very carefully, and there are sanitary stops with clean, free toilets. I will use this company in the future.
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Diana Maiseyenka
Level 6 Local Expert
May 15
I ordered a trip from Minsk to Moscow, and I was surprised that the flights were quite frequent and the price was reasonable. The trip took place and was comfortable, I will definitely choose you now!
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Valentina K.
Level 2 Local Expert
May 7
The other day, I had to travel from Minsk to Grodno every day. Thanks to Probilets, I quickly bought tickets through the website. Super!!! The journey took just over 3 hours. The interior of the bus is comfortable and clean, the driver is polite. I liked everything, I recommend it.
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Карина Бобруйко
Level 4 Local Expert
October 16, 2024
I went with this company, after reading the reviews here, I set myself up for the worst. However, I was pleasantly surprised from the very beginning of the trip: the drivers were friendly, polite, the bus was convenient, the stops were on schedule. I didn't see anything like what I read here on the trip. Just a great ride with Probilets! . The trip was a great success!We were satisfied with the trip, the bus was large with comfortable seats, clean. Tickets were bought on the company's website. The office staff was also pleased with their professionalism.
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Артём
Level 4 Local Expert
March 19
I used the bus company Probilets for a trip to Yalta. Pros: comfortable seats, air conditioning, Wi-Fi (although the speed is so-so), professional drivers and a reasonable price. But there are no disadvantages in general. In general, I recommend it for traveling.
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влад Б.
Level 3 Local Expert
June 27, 2024
I recently used the services of Probilets and was very satisfied. The bus was modern and comfortable, with comfortable seats and air conditioning. The drivers were polite and professional, monitored safety and made the necessary rest stops. The trip passed without delay and brought only positive emotions. I will definitely use Probilets services in the future!
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Арсений Сивуха
Level 11 Local Expert
March 26
I rode on the Gomel-Moscow flight, and overall the trip went great: relatively fast, the bus was neat, and the driver was competent. There were few stops.
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Ольга Коновал
Level 6 Local Expert
June 27, 2024
I went with Probilets and I want to note the high level of service. The bus was clean and cozy, with upholstered seats and ample legroom. The drivers were attentive and friendly, always ready to help with luggage and answer questions. The trip was comfortable and without problems. I recommend this company to anyone who appreciates comfort and reliability when traveling.
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Анастасия
Level 2 Local Expert
October 12, 2024
Flight Bryansk-Rostov-on-Don-Simferopol. On the plus side: we reached Rostov, albeit late, but comfortably. The drivers were rude, but, on the whole, professional. Although you can work a little on communication skills, but it was not critical on the trip. Among the disadvantages: at the time of boarding, we did not find a second passenger in the lists (I bought 2 seats). In the process of clarifying the circumstances, one of the station employees expressed her opinion, allegedly we bought an electronic ticket, photographed it, and then handed it over to travel for free. I understand that a woman is probably used to judging herself, but nevertheless. It wasn't an employee of the company, so she just left her impression, she didn't take off the star for it. By the way, the ticket of the second passenger was found, but for some reason the drivers did not add it to their list. And the main disadvantage of this company is that if you decide to hand over your tickets, be prepared for the fact that you will have to wait several weeks for a refund. I bought the tickets and made a refund on 25/09 (due to the fact that citizenship was not correctly indicated in them, this is my mistake). We have been in touch with the company and called on this issue, they explained in the call that they work with Yukassa and as soon as the necessary amount of money is credited to their account, they will automatically be credited to my account. It is a very strange process and I have not been able to understand why these problems should concern me and I cannot get the money for the returned tickets back. The company also noted that if I had a RB bank card, they would have made the transfer much faster. At the time of writing this review, I have not received the money yet, although I am sure that it is now possible to transfer it from the RB card to the RF card. I think that I will definitely not buy tickets in this company anymore, and if the money is not returned by the end of the month, I will file a lawsuit under the consumer protection law.
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Вика Зайцева
Level 4 Local Expert
April 11
We gathered with our family for the weekend in Moscow, contacted Probilets, and quickly booked rooms. The staff is polite. The bus was comfortable, the driver was polite, drove carefully, did not fly headlong! We arrived comfortably.
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ЕЛЕНА К.
Level 4 Local Expert
March 28
Good service. Nice, clean buses with comfortable seats and a working train driver. Adequate and polite drivers. I will continue to use this service.
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Екатерина Васькова
Level 6 Local Expert
October 27, 2024
Good afternoon! The trip was Minsk Yalta 21.10!the trip was very comfortable, good driving, the guys stopped every 3 hours to stretch and go to the toilet, the stop was also very tasty near the dining room. Thank you for a good trip
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Александра Пыланкина
Level 5 Local Expert
October 3, 2024
I used the services of this company, I want to note the polite staff, clean buses, comfortable chairs and a working Wi-Fi, the driver drives the bus professionally, without sudden movements, this pleases me, since I am afraid of speed and incomprehensible driving, I will definitely recommend it to my friends
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Lina Stilinski24
Level 3 Local Expert
July 30, 2024
It was decided to fly to Egypt for a vacation. On the recommendation, I turned to Elena from Belexpress and they did not regret anything! Initially, we considered Safaga for recreation, but Elena dissuaded us and picked up a luxury hotel for the same money, but in Charm, we agreed) Elena supervised us from beginning to end, explained literally everything! Definitely , we will fly with Lena again , a professional in his field . After reading a lot of negative reviews about ALMASRIA AIRLINES , we were worried about our flight , but it turned out that these were stupid quibbles of people . The flight attendants were very friendly, smiling and the pilots were very polite, the landing was soft and overall the flight was calm. There were no delays . As for the hotel itself, the hotel is called: "Golf Beach Resort Managed by Rixos". We liked the hotel, they checked us in ahead of time, gave us an improved room (a bungalow near the pool), we were satisfied. Of course, if you look for every flaw and drawbacks, they will be found, but we were going for positive emotions! The reef was incredibly beautiful, there was nothing to even climb into the water without a mask, we saw: moray eels, stingrays, surgeon fish, rhinoceros fish and a bunch of other animals) The only disadvantage is that people occupy the sun beds, and they go about their business, and no one cares how you lie down)) There are enough pools, one large one with a Jacuzzi, a children's pool, a saltwater pool, a lazy river pool, for every taste) There are a lot of bars, no one will be left out. I 'll tell you about nutrition , there are plenty to choose from . No one will stay hungry, even the most fastidious will find something for themselves. I want to highlight the pastries, here's a dump of the head, above all praise! Puffs, croissants, donuts, cakes, etc., are simply amazing! You won 't find this in every bakery. The waiters serve quickly, you don't have time to empty the plate, they already take it away, bring everything and even more! A couple of guys remembered that we were drinking and only saw us , they were already flying to us , and they brought everything that we love so much 😁 Of course, there are those who will do without tips with a dissatisfied face or forget about you altogether , but there are also those who will remember about you without money ! But it 's better to please them , of course , because they please us . I 'll tell you about the animation .. The animators are funny, they hold all sorts of games, aqua aerobics, evening dances with children, but in general it's rotten after 21:30. If you want wild parties and dancing, then this is not about this hotel. I can't help but mention our hotel guide! the most disgusting person!! If you don't buy a tour from him at the highest possible price, you are enemy number 1 for him. Overall, I recommend the hotel! By the way, it has been under the control of riksos since January and the prices will be completely different. The airline is good, and Elena has worked 100%. We will contact you again! Thanks to Elena for recommending the hotel and for the 24/7 support.
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C. Tocco
Level 13 Local Expert
April 3
This is not the first time we have used the services of the company "Probilets", and each time we have only the best memories of trips. The agency's managers professionally select sightseeing tours and vacation tours based on our wishes. I really enjoyed the trip to Abkhazia, organized by the agency, from the selection of tickets to the hotel. The impressions are only the best-excellent nature, delicious local cuisine and the purest sea. This summer we are planning a family trip to Abkhazia again, and only through you!
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Прохор Жуков
Level 12 Local Expert
September 18, 2024
We went to Minsk via Probilets by bus. The trip went smoothly, with no accidents or delays along the way. The bus is quite comfortable, the driver is polite and professional. In general, I liked everything, next time we will also contact here
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Юлия Старовойтова
Level 7 Local Expert
February 28
I liked the service. The buses are comfortable, clean, and warm. The driver is polite and friendly. High level of transportation.
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Илья
Level 9 Local Expert
April 19, 2024
The services of the Belekspress company.I have been using by since 2021. And every time I am convinced of the correctness of my choice. The work is organized at a high level, starting from the moment of booking tickets, ending with the delivery of the passenger to the destination.The route has been well thought out for those who travel from Minsk to the sanatorium "Belorussia" (Mishor). There are 2 power stops. After 3-4 hours, stop at neat gas stations where there are free toilets. There is WI-FI in the buses. In most cases, drivers are adequate, tactful, and careful in driving. I would especially like to mention the work of Denis, the escort. SMS alerts with detailed and clear instructions are sent before the start of the trip. During the trip, issues arising along the way are resolved. He treats all requests of the passenger carefully, tries to help and do everything for comfortable movement. That is why I will choose this company next time!
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Мария Зайко
Level 2 Local Expert
September 18, 2024
I have repeatedly used the services of this company since 2020 and have never had any complaints, but this year the trip was just terrible. On August 19, 2024, we were traveling with children to Gelendzhik. Initially, a broken bus came on the flight, 4 stood near Bryansk!!!! hours waiting for a replacement. The replacement bus came with a faulty gearbox!!! There is NO declared Wi-fi in buses, the drivers are boors. Due to the delay, the sanitary stops were 8 hours apart. We arrived at the place 5 hours late. The trip back, the picture is no better. There is no Wi-fi. As for a citizen of the Republic of Belarus, I had to connect roaming, which is very expensive. The question to the management is why, faulty buses are produced, there are no amenities declared by your company when traveling...
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Саша Пуля
Level 2 Local Expert
April 13
The best experience with the company "Probilets". The drivers are polite to customers, and the bus has everything you need for comfort during the trip. I was satisfied.
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Любовь Налегач
Level 3 Local Expert
August 30, 2024
A trip from Gomel to Vityazevo (Russia) took place on 22.07. To say that this trip is a HORROR is to say nothing. I do not recommend using the services of this company. The day before, the issue of Wi-Fi was clarified, the staff approved its availability, in fact, at the border, when the whole bus asked about availability, it was answered in a rude form that it was not and would not be, contact the one who promised you this. And yes, the most important thing is that you can't wait for answers to some questions, because they don't know how to answer you in truth, so as not to be guilty.Also, on the day of departure, 22.07, they sent information that they would not take us to the final destination Vityazevo due to road repairs, BUT there was an entrance from 3 sides, and also, if you return the ticket later than 48 hours, no one returns the money to you. I am silent about the rudeness and the terrible attitude of drivers towards people. I hope the passengers of this route will be able to confirm my words. Having contacted the director of this company about the refund of part of the funds, I was fed breakfast for about half a month, but that's okay. The director denied that they were not to blame, all questions are to the carrier.The answer came that they would not return anything! Be as careful as possible before buying a ticket from this company. Drivers throw all the blame on those who promised us something, and those who sold tickets throw everything off on the carrier. Evil *** whose triangle.
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Виктор Сидоренко
Level 15 Local Expert
October 20, 2024
We went on a Rostov-On-Don - Simferopol flight from this company. Tickets were bought there and back a week before departure. There were no problems during boarding, the luggage was accepted and loaded calmly. The bus itself is good, the seats are soft, not old, the cabin is clean, nothing creaks. We arrived in Simferopol without delay, it pleased us. We also got back without incidents, we are happy with the trips.
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Олег
Level 7 Local Expert
March 23
A great trip to Moscow and back with the help of the tour operator Probilets. The organization of the trip is at a decent level. Starting with the managers in the office and ending with the bus.
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Ольга Криштофик
Level 14 Local Expert
October 27, 2024
25.10 . We left on the Minsk -Anapa route. The stop was in Kursk, the men came in. One was just a boor, I would have just dropped him off myself. He interfered with everyone, cursed loudly, asked for a stop (to smoke). The drivers are just smart, they were able to find an approach, behaved very culturally and, most importantly, professionally! There would be more drivers like that! They will explain everything, tell you! Thank you very much!!! I recommend the company
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ирина анисимова
Level 4 Local Expert
April 11, 2024
On April 9, my trip from Rostov to Voronezh took place. The tickets were bought without any problems, the price was very pleased) The bus is gorgeous! Cleanliness, comfortable chairs. And for long-distance trips, this is very important. We arrived at the end point of my route without delay, which was also very pleasant) I will recommend the company's services to all my friends and acquaintances! Thank you!)
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Сэм Самандар
Level 7 Local Expert
September 19, 2024
I used the services of the Probilets company to travel to another city.The driver turned out to be a professional in his field, driving carefully and confidently.The interior of the bus was clean and well maintained, the seats were comfortable.I recommend this company for those who value quality and reliability.
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Вероника Горбенко
Level 3 Local Expert
March 30
I used the company's services when I decided to give my grandmother a birthday present. And I bought her a flight from Minsk to Vilnius. He says he liked it)) thank you very much!
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Sergey P.
Level 5 Local Expert
September 21, 2024
We wanted to go to Belarus, but not by train, but to see the world on the road. So they chose this carrier. I have never been disappointed! Starting with a luxurious bus, where there is everything for a normal life, and ending with the most convenient service during the trip. There are stops, and chairs for taking a nap, and so on and so on. And what views are outside the window! In short, if someone wants to get real pleasure from the process, then you are here.
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Яна Румянцева
Level 4 Local Expert
March 27, 2024
We went to Moscow with my family, I want to say that the service is very good, we quickly found tickets. I was also very pleased with the children's discount, a nice bonus. The most important point for us was the comfort of the bus, the impressions are very good. I can safely advise you, we were satisfied.
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Жанна М.
Level 2 Local Expert
April 11, 2024
I would like to express my gratitude for the professional help in finding a route from Minsk to the sanatorium Belaya Rus (Tuapse district). It was enough to write by e-mail what route I needed and the specialists called me within 5 minutes and offered me a great option!!!! I had to sit down in Minsk and go out on the porch of the sanatorium. There was a transfer in Dzhubga, a car was waiting for me and brought me to the sanatorium. The road is certainly tedious, but the air conditioning and Wi-Fi worked along the way, which brought pleasant moments on the road. Thank you for being there, low bow and success to your company.
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Михаил Петрович
Level 18 Local Expert
September 21, 2024
We used the services of this company for a trip to the sea, tickets were booked strongly in advance. There were no problems when boarding, the luggage was also accepted normally, loaded by themselves. We got there quickly, although the driver was driving calmly, not in a hurry. We made a lot of stops, there was time to get out and stretch our legs. We were satisfied with the services of Probilets, thank you!
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Оксана Бобкова
Level 2 Local Expert
February 5, 2024
03.01.24 I was returning from the sanatorium Belarus (Yalta -Gomel) . I used the services of Belexpressbay ( website probilets.com ). The carrier offered to move on a comfortable minibus. The trip was very comfortable. It's like a ride on your personal vehicle, with increased comfort. The seats take all positions from sitting to lying down. Of course, it is impossible to put all 7 seats in the prone position at the same time, since there is physically no place. But all 6 passengers (4 adults and 2 children) slept fully lying down, all night. Stops on demand, there is a connection with the driver, without entering the city at the bus station. We stopped to eat in trusted places. Everything is fresh, tasty, and not expensive. The drivers are professionals. Attentive, responsive and very pleasant people. We were taken from the sanatorium and taken home. The trip time is much less than on a regular bus, it took 27 hours, instead of 35 on a regular bus. Comfort is not comparable to a bus, you can sit, lie down, watch TV. There are 7 seats in the cabin. The trip is comparable to a train ride in a compartment, only there are no transfers and additional transfers. Thank you very much for the trip. Everything went quickly, comfortably and mentally.
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Vladislava Pentyuhova
Level 4 Local Expert
September 15, 2024
We bought a Kabardinka-Orel ticket. There was a normal bus with 50 seats. For some reason, they changed the bus for 80 people, while the driver stops at stops and recruits people in such a way that people stand. The cabin is stuffy! Why is this attitude towards people? How does this happen?! Boorish attitude of drivers, swearing at passengers! I bought a ticket for a lot of money! For the whole day, people went to the toilet normally 2 times! The drivers do not say how long the stop will be. I do not recommend this carrier.
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Алеся М.
Level 2 Local Expert
August 18, 2024
Good evening, we went with the company probilets on the route Minsk Gelendzhik and back, to say that it's terrible, it's nothing to say. If your ticket was bought not at the ticket office, but electronically, you can be transferred to any other place, passengers with animals are allowed on the bus, drivers do not care what is written on the website, the transportation of animals is prohibited. There are no chargers, it is impossible to charge the phone, the buses are old, they break down on the way. This was the first and last trip with this company. Drivers are rude. There are a lot of unnecessary stops on the way back, which delayed the arrival time. There was no WiFi on the way back, the TV was not turned on, and the cabin was dirty.
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Вероника Коваль
Level 2 Local Expert
March 4, 2024
Trip 02.03.2024 Yalta - Minsk, we drove from the sanatorium Belarus to Gomel. I can only mention the advantages of the trip - a convenient bus, cleanliness in the cabin, WiFi. Special thanks to the drivers for comfortable driving, polite attitude and individual approach to each passenger. Now we will ride only with you!!! 💓💓💓
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Виктория
Level 11 Local Expert
September 21, 2024
This is not the first time I have used the transfer service from probilets.com . I went from Minsk and back. I am satisfied with convenient flights and comfortable buses. Everything is always on schedule. Drivers are more often polite and drive carefully. I will still use it for sure.
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Евгений l.
Level 3 Local Expert
August 14, 2024
We got there perfectly, the bus locator on the website shows a super stop,stops with free toilets ,drivers are calm and professional ... if you go south, then only with this team 👍🏻👍🏻👍🏻👍🏻
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Дмитрий Коновалов
Level 6 Local Expert
April 4
Because of some of the reviews, I set myself up for the worst, but I was surprised that the staff was friendly and friendly, and there weren't any problems in principle
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Ahmed Abdelhakim
Level 2 Local Expert
April 13
The staff is friendly and buys tickets very quickly. Besides, the company has a good reputation, and I recommend it.
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Иван Сороколетов
Level 11 Local Expert
March 21, 2024
Hello. I want to thank you for the good work. We were traveling with our family from Krasnodar to Gomel. The company sent a minibus. Everything was great! It's clean inside. The seats are comfortable. We reached our destination comfortably.
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Alexfox
Level 5 Local Expert
October 25, 2024
I really like to travel around Russia.I used the services on other resources separately and it is very inconvenient.You can immediately find where you want to go, find out the prices and, if necessary, book and pay for all services in advance
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