I've been using Prism for 12 years, no complaints!
I've been working from home for the last two years, plus two TVs via wifi on a regular basis, I use a reasonable tariff and it goes through the roof! the price is almost 20p - everything is fine!
Previously, there were no questions, but now it's just terrible, there's only one problem on weekends, Saturday and Sunday do not work and most importantly there is no one to turn to. Get better, there should be a duty officer on the weekend!!!