For half a year, 2 things were ruined (a coat and a dress) and puffs were made. Things to throw away. One of the suggested ways to fix it is to stitch up the puffs. She asked for a refund for poorly done dry cleaning (they said they couldn't do it unless they had it out of their own pocket). For this reason, I recommend taking things to the cleaners if you are ready to part with them.
Very long service and self-talk of your employees. The work was not done with high quality, there were threads on the fabric, some specks. In general, I do not recommend it to anyone.