I would like to express my gratitude to the bank's managers, who are very attentive, explain in an accessible way, quickly draw up documents, cute pleasant girls, more such employees. I am very grateful. Leonarda was doing the paperwork today.
Good afternoon! I ask you very much in the information kiosk in this branch to return the function to put money on the Alfa Bank card, previously it was, now there is only the function to pay off the Alfa Bank account, Thank you
Terrible service. We ordered a renka card online, came to pick it up, said we needed a birth certificate, the passport does not fit. This information was not indicated on the website or in the message about the readiness of the card
The service speed is terrible, the card was ordered online, it will take more than an hour to pick it up.This bank must serve 3-5 people per day and then by appointment...so that they have everything on the shelf.I will never return to this place and I will definitely tell you about the disadvantages!
The place is good, but very often the currency exchange machine does not work, which is very sad (especially on weekends, when there are kilometer-long queues in the exchangers
The consultant does not move at all to pick up the card, people spend 15-20 minutes in the office, the employee takes his time and collects queues, from which people just leave, because it is unrealistic to stand for an hour and a half waiting, there are only two chairs at the office, people just stand. I regretted that I ordered the card in this particular branch. After standing in line for an hour for the third day, I just leave, there were three more people in front of me. Rough.